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Customer Ratings & Reviews

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Your price for this item is $47.99
The comparable value price is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 489 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Jitterbug Smart4 Smartphone for Seniors for its user-friendly interface, large screen, and affordable price. They appreciate that it is easy to use, especially for seniors who may not be as tech-savvy. The large screen makes it easy to read text and see images, while the large buttons make it easy to dial numbers. Additionally, customers appreciate the phone's long battery life. However, some customers have expressed concerns about the camera quality and activation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 489 reviews
  • Rated 5 out of 5 stars

    A Blessing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Phone is very convenient and came in great use for my 8yr Old Granddaughter.. Teaching her how to be responsible and incase of an Emergency she can call for Help and contact our Family..The Price was Great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lively Smart 4 great phone for Seniors.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the elderly. Sales people very good at showing how and where everything is on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service/Best Buy and Customer Service Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Senior Lively Smart4

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My flip phone finally broke after close to 15 yrs. and at 80 yrs of age I chose the Lively Jitterbug 4 and couldn't be more pleased. Staff was very helpful and Lively gave me outstanding instructions during set-up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t drop calls like my old phone did, but I can’t get the volume to stay up on it. I have tremors & thought this would be a good option, but it can get frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone for older people

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it! Seems to do what she needs without being confusing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good android with custom interface.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our elderly mother. It is an android phone with the custom interface. It is pretty easy to use. We have the most basic service but the service can get pretty pricey if you add the functions and features. The phone works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally, a new phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone. I'm still figuring some of it out.

    I would recommend this to a friend
  • Cons mentioned:
    Phone activation

    Rated 2 out of 5 stars

    Yuck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many issues with the phone. This senior is having a difficult time with it. Jumps from one page to another while trying to text or send a voice clip. Jumps to Theme page and do not know whether it disconnected voice clip. So have to listen to message to see where it ended. Then finish voice clip from there. Most importantly, my ringer volume is set @100. But ringer does not sound. I miss important phone calls. Then I try to reread my texts as of now and I cannot scroll up or down. Etc etc. r

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    jitterbug smart 4 phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to operate, bright large text connor was helpful, attentive to my needs and gladly installed and and made the Jitterbug Smart4 operate properly. I recommend Connor highly to anyone who wants prompt, courteous, knowledgable service and Best Buy Rogers, Arkansas store

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the cell phone. Easy to use. No problems with it. Glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom and she loves it. It very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug Smart 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for seniors and beginners! I would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Senior in nursing home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Love it Had one for many years. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mothers phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for older people, simple set up and would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for seniors! I had to replace Mom’s Galaxy7. I got her the Jitterbug4. Great phone and the urgent response support is phenomenal!!!! Glad I switched her to Lively and the TCL Jittetbug4!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just what I wanted!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 84 year old eyes. Clear screen, easy to use phone, with help built right in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A truly "Elderly Friendly" phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Jitterbug Smart4 Smartphone for my mom. She loves it! We tried other phones advertised to be easy to use for the elderly which were not so easy. We tried this and its great! So happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    happy owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help I received getting this phone setup for my grandfather was unbelievable. I was in an out of the store within 40 minutes. And the Jitterbug phone is easy to use, much better than the Trac phone it replaced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GLITCHES

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works but haS BUGS OR GLITCHES. HAVE TO RESTART

    I would recommend this to a friend