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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 542 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Jitterbug Smart4 Smartphone, particularly its ease of use and large screen size. Many find the camera quality and battery life to be satisfactory, and appreciate the overall performance upgrades. However, some customers have reported issues with the phone activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 542 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Only complaint is activation and fee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Activation fee is $85 on top of the phone. Lost stars for how troublesome it was to get activated. Phone is working very well so far though. Mom is thrilled.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for seniors! I had to replace Mom’s Galaxy7. I got her the Jitterbug4. Great phone and the urgent response support is phenomenal!!!! Glad I switched her to Lively and the TCL Jittetbug4!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cellphone for elderly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great for elderly people that want to have a cellphone for emergency uses

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice phone for a senior who just wants to take calls, play games or take pictures. Customer service is great with this device. Very easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t Buy for Consumer Uses

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want this as an actual phone, don’t buy it. But, it’s a great cheap android phone to mess around with, as it frequently goes on sale to $30. It’s incredibly weak, and can barely handle multiple tabs open on a web browser.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Last minute shopping.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we were shopping in the evening before Christmas when this purchase was made. Needless to say, shopping was chaotic. However, the clerk was polite and helped us with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterbug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a senior and love my jitterbug phone!!! In fact this is the 3rd phone I have bought! ( For family also) other smart phones are too confusing! Thank u Best Buy for Jitterbug!!! S.Leissner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little confusing but compared to other cell phones much simpler.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterbug phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy for my father in law to use. The salesman at Best Buy was very helpful in getting it set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lively® - Jitterbug Smart4 Smartphone for Seniors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to navigate! Easy to setup. Great phone for seniors and inexpensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jetterbug is for seniors

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first cell phone that I have purchased for my wife. The ease of use is the best part. The sales person was very helpful in advising us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, a little hard to get somethings on the web. Tells me I need a sim card, where in fact There's a sim card installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    replace a Lively Flip Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great - so far - still learning how to use it best

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lively phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the interface and ease of use and their customer swe3rvice is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterbug easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for husband who wanted a simple easy to use phone. This so farvhas been the perfect phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    jitterbug the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent so easy to do ,best ever the words are easy to read and navigation is great a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone to own. It is so convenient to use and easy to navigate around it. I highly recommend it for seniors who have a hard time with a regular cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the Jitterbug phone I got at Best Buy. I was able to demo one so I could see how easy it was to use. They were able to set it up with a new phone number right in the store, as well as signing me up with paperless billing. It was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Jitterbug 4 phone and I am very happy with it and the help I received at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple Smartphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a senior citizen and I find it is easy to use

    I would recommend this to a friend