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Customer Ratings & Reviews

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Your price for this item is $47.99
The comparable value price is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 489 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Jitterbug Smart4 Smartphone for Seniors for its user-friendly interface, large screen, and affordable price. They appreciate that it is easy to use, especially for seniors who may not be as tech-savvy. The large screen makes it easy to read text and see images, while the large buttons make it easy to dial numbers. Additionally, customers appreciate the phone's long battery life. However, some customers have expressed concerns about the camera quality and activation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 489 reviews
  • Rated 4 out of 5 stars

    Jitterbug Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually not a bad phone for the price. The only thing I'm disappointed in is the camera and that it's 4g. A plus is that it offers a simplified home screen for those who aren't too familiar with using a smart phone yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retiree

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m very pleased with the purchase, especially with the customer service the twice I called with questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has a hard time with technology so this phone is ideal for him. It helps him step by step on how to use this phone !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for tech confused

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An iPhone was too much for my elderly aunt to handle. The jitterbug does everything she needs it to and is easy for her to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Lively Smart 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my brother who has vascular dementia and lives in a long term care facility. He is no longer capable to use an iPhone so I purchased this phone and he can use it to make & receive calls. Thank you for still selling a simple phone for elderly or disabled family members. Marilyn R.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 87 year old mother. Its perfect, so easy to use and understand. This is her 1st smartphone and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little phone easy to use it took me a minute to understand but I got it and it's fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helpfull staff. Product proven and dependable. Well recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterbug Smart 4 phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this phone. Easy to use with many helpful useful aides for people with vision and hearing problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lively phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my husband loves his phone. Easy for him to learn. We shall see how the coverage is over the next several months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from iPhone 11 to Jitterbug Smart4 phone. The phone (TCL) does all the 11 does, only easier. Best Buy helped the switch very well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Rap Master Ricky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great for our dad whos 84. He loves it.. easy to use and functional. Definitely a win on Best Buy Product for elderly people..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good reliable company and cellphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Lively customers for years and appreciate the service and fees. The cell phone products are very reliable and offer the technology I require. My one criticism is on my latest purchase of the Smart 4 cell, it got larger instead of smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with phone and lively questions about billing issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Phone user...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product for a senior on a fixed income.Phone user

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lively smart phone purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to transfer contacts to the new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hi!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. I am 81 and an avid cyclist who rides a human powered road race bicycle by myself and I need a phone in case f an emergency.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I bought it for my 94 year old mother in law. She is able to text and email now. Really easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lost in the store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to get in bit hard to find what I was looking for no one around to talk to you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jitterbug Smart4 deserves a five star rating because of the good helpful service (Lively) that comes with the smartphone plus the smartphone itself is so easy to use.

    I would recommend this to a friend