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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 537 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Jitterbug Smart4 Smartphone, particularly its ease of use and large screen size. Many find the camera quality and battery life to be satisfactory, and appreciate the overall performance upgrades. However, some customers have reported issues with the phone activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 537 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has a hard time with technology so this phone is ideal for him. It helps him step by step on how to use this phone !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It delivers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I needed for tech challenged elderly family member. Easy to read, easy to customize menu,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jitterbug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s still a bit of a challenge for people suffering with Alzheimer’s

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Phone user...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product for a senior on a fixed income.Phone user

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jitterbug Smart4 deserves a five star rating because of the good helpful service (Lively) that comes with the smartphone plus the smartphone itself is so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Rap Master Ricky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great for our dad whos 84. He loves it.. easy to use and functional. Definitely a win on Best Buy Product for elderly people..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from iPhone 11 to Jitterbug Smart4 phone. The phone (TCL) does all the 11 does, only easier. Best Buy helped the switch very well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 87 year old mother. Its perfect, so easy to use and understand. This is her 1st smartphone and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hi!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. I am 81 and an avid cyclist who rides a human powered road race bicycle by myself and I need a phone in case f an emergency.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lively phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my husband loves his phone. Easy for him to learn. We shall see how the coverage is over the next several months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good reliable company and cellphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Lively customers for years and appreciate the service and fees. The cell phone products are very reliable and offer the technology I require. My one criticism is on my latest purchase of the Smart 4 cell, it got larger instead of smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just purchased my 4th Smart phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the simplicity of Jitterbug Smart phones. I just purchased my 4th Jitterbug Smart phone! Lots of new & upgraded features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ron's Jitterbug smart phone 4.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a happy lively customer with a Jitterbug smart phone 3 and upgraded to a smart phone 4 and I am very pleased and happy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Jitterbug 4 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just right for us. It's all the phone I need. That's it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little phone easy to use it took me a minute to understand but I got it and it's fun

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jitterbug review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like most of the features except the picture function is much more complicated. also I receive too many messages thru google and notifications of texts. this is annoying . The sounds is not loud enough even on the highest setting?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I bought it for my 94 year old mother in law. She is able to text and email now. Really easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know yet about battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Took awhile to get the bluetooth connected to my car, but my daughter figured it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Each Model Keeps Getting Better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This company now called "Lively" also know as "GreatCall" and "Jetterbug" is very good. The software on their cell phones is specially designed for Seniors and is a joy to use. This is their newest Smart Phone the Jitterbug Smart 4, and it is the best phone hardware to date.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great phone for seniors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent item for us technically challenged seniors or anyone looking for a simple, easy to operate and cost friendly phone.

    I would recommend this to a friend