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Customer Ratings & Reviews

$47.99
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Comp. Value: $119.99

Customer reviews

Rating 4.2 out of 5 stars with 533 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Jitterbug Smart4 Smartphone, particularly its ease of use and large screen size. Many find the camera quality and battery life to be satisfactory, and appreciate the overall performance upgrades. However, some customers have reported issues with the phone activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 533 reviews
  • Rated 4 out of 5 stars

    Jitterbug Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually not a bad phone for the price. The only thing I'm disappointed in is the camera and that it's 4g. A plus is that it offers a simplified home screen for those who aren't too familiar with using a smart phone yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retiree

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m very pleased with the purchase, especially with the customer service the twice I called with questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New phone terrible update .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The on button is very hard to get to . It is recess and small. For the older people it is very hard to get too. They change it on the new phone. Terrible update.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for tech confused

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An iPhone was too much for my elderly aunt to handle. The jitterbug does everything she needs it to and is easy for her to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so sorry it took me so long to get one of these Lively Smartphone4. It is amazing what these phones can do and how easy it is to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart 4 phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for my Father. Updated version of earlier model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lively Smart 4 great phone for Seniors.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the elderly. Sales people very good at showing how and where everything is on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Lively Smart 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my brother who has vascular dementia and lives in a long term care facility. He is no longer capable to use an iPhone so I purchased this phone and he can use it to make & receive calls. Thank you for still selling a simple phone for elderly or disabled family members. Marilyn R.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It delivers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I needed for tech challenged elderly family member. Easy to read, easy to customize menu,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lively phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect simple phone for the oldies in your life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has a hard time with technology so this phone is ideal for him. It helps him step by step on how to use this phone !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterbug Smart 4 phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this phone. Easy to use with many helpful useful aides for people with vision and hearing problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t drop calls like my old phone did, but I can’t get the volume to stay up on it. I have tremors & thought this would be a good option, but it can get frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 87 year old mother. Its perfect, so easy to use and understand. This is her 1st smartphone and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Jitterbug 4 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just right for us. It's all the phone I need. That's it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Rap Master Ricky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great for our dad whos 84. He loves it.. easy to use and functional. Definitely a win on Best Buy Product for elderly people..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from iPhone 11 to Jitterbug Smart4 phone. The phone (TCL) does all the 11 does, only easier. Best Buy helped the switch very well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Phone user...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product for a senior on a fixed income.Phone user

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jitterbug Smart4 deserves a five star rating because of the good helpful service (Lively) that comes with the smartphone plus the smartphone itself is so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lively phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my husband loves his phone. Easy for him to learn. We shall see how the coverage is over the next several months.

    I would recommend this to a friend