Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$47.99
Save $72
The comparable value is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 542 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Jitterbug Smart4 Smartphone, particularly its ease of use and large screen size. Many find the camera quality and battery life to be satisfactory, and appreciate the overall performance upgrades. However, some customers have reported issues with the phone activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 542 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    jitterbug upgrade phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone and easy to use but a pain to set-up w/ transfer from old etc. Really nice tech suopport folks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterbug A+

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jitterbug Phone has met all my cellphone needs. It’s easy to learn and the capabilities are everything I need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so much.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talked my mom into getting it after her stroke. Should not take so many steps to make a call. Set up took over 3 hours. Set up for alert device was even worse. It's more expensive than I expected when it all was finished. I would have done more research. Calling was a nightmare.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jittterbug Phone is Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have tried many phones but this phone is very easy to work. i enjoy using this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic !!! Works great. I love it. What else can I say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug Smart Four Smartphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thsi is a good quality cell phone at a reasonable price. I look forward to using it for many years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally, a new phone!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone. I'm still figuring some of it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    69seniors

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and caring about their customers. And answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great replacement

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, larger screen size case seems to be sturdy helpful arrangement of apps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    jitterbug

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far easier to use than any previous smartphone. I am still learning about it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jitterbug review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like most of the features except the picture function is much more complicated. also I receive too many messages thru google and notifications of texts. this is annoying . The sounds is not loud enough even on the highest setting?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart 4 phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for my Father. Updated version of earlier model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for my mother of 86 years. Tech scares her, this phone doesn’t.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes time to set up...took us a whole day.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to switch to if you are changing carriers ...also, best buy does not help with the setup or transfer. They just sell the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know yet about battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Took awhile to get the bluetooth connected to my car, but my daughter figured it out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Elderly User

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically, the same as my old phone so minimal adjustment to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lively phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect simple phone for the oldies in your life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Purchase of new phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help in finding the right phone for this 93 year old. Happy with new phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JITTERBUG FLIP PHONE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Jitterbug Flip Phone. I gave it 4 stars instead of 5 only because you have to watch the button on the side that adjusts the phone volume. It goes to silent easily if you accidentally touch it. Otherwise great phone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was not in stock and had to be ordered. At the time of purchase, I was led to believe that a Best Buy Tech would assist in setting up the phone once it arrived! When I picked up the phone, I was told at the Customer Service desk, that such help was not available! I am 91 years of age and not too Tech savvy I had to call my out of town grandson to come and help set up the phone!

    I would recommend this to a friend