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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 537 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Jitterbug Smart4 Smartphone, particularly its ease of use and large screen size. Many find the camera quality and battery life to be satisfactory, and appreciate the overall performance upgrades. However, some customers have reported issues with the phone activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 537 reviews
  • Rated 4 out of 5 stars

    Jitterbug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice stylish phone, easy user interface and way more memory also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improve skills/Expand options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new cell phone has many features which are new to me. I'm enjoying taking time to learn how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional quality at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with this purchase. Not only the purchased item but the knowledge and help from Chris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the elderly not experienced with cell pho

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the basic version before, without internet. This cell phone provides much more, including touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only phone I know that insisted on where &how to t

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did review it with BestBuy's Google online Chat Assistant extensively either early morning or late at night. Can't remember much. Afterall I'm a senior.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Call volume way too low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The call volume, even at max, is too quiet (even for those w/o hearing issues). All recommended troubleshooting has been attempted. Will return and try a replacement, if accepted at BB.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone user friendly fast and convenient I can keep in touch with my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gmail non-functioning.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gmail is NOT opening attachments/links without sending Error msgs. Looks easy to operate but not working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    .......................................

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible phone. can't hear very well with the speaker. Sometimes it's loud, other times it's not loud enough.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    difficult

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult for me to use. Sorry! must return. Will do so this month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lively smart 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and overall experience, would purchase again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too complicated for a senior of 96 years.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my Father-in-Law. The navigation windows were to small for him because of his limited eyesight. He had trouble figuring out what to do at each step to make a call. to many screen changes. buttons on the side did not stand out enough for him to know if he was actually touching them. More functions than needed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This phone is great for seniors; it has large icons, texts and has a loud phone ring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best thing since bread easy everything the only downfall its on the big side otherwise Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my parents they love it. Better than their previous non smart phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone is fine, terrible customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fine, very disappointed, purchased for 87 year old ly mom, was told when she picked it up they couldn't help her set up the phone since it was purchased at bb.com and not at the store. So much for making it a seamless process. I will not make a purchase at best buy and will share my experience with everyone I can tell. Their loss!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the Smart4 Smartphone and tried to set it up. The voicemail would not work. Spent an hour with customer support to try and fix it. Finally said the phone was defective and they said they would send a replacement. What we got was a flip phone instead of the smart phone. At that point we decided to go back to the iphone. Took a week to get phone number transferred back from Lively.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase ! Excellent experience shopping for this item .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEED BETTER SWIPE FUNCTION

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is great. able to get calls and send. hard to answer calls by your swipe method.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    long & short

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had help from the lively clerk 5 stars. all so Scott Nguyen 5 stars.

    I would recommend this to a friend