Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Last Minute Deal
Your price for this item is $29.99
The comparable value price is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 493 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Jitterbug Smart4 Smartphone for Seniors for its user-friendly interface, large screen, and affordable price. They appreciate that it is easy to use, especially for seniors who may not be as tech-savvy. The large screen makes it easy to read text and see images, while the large buttons make it easy to dial numbers. Additionally, customers appreciate the phone's long battery life. However, some customers have expressed concerns about the camera quality and activation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 493 reviews
  • Rated 2 out of 5 stars

    Jitter bug jumping phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like it because you can't put your apps on the phone like you want them and also the phone i ordered was jumping I had to return it back for a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Service is Verizon, which is terrible where I live. Also, Lively/Jitterbug will make you wait 30-45 min every time you call for ANYTHING. I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Senior friendly?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caveat emptor. Very disappointed with set up experience and billing discrepancies.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complaint

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not pleased with this phone and kept it less than one year. I did not like the service from Lively- lots of dropped calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy Jitterbug Smartphone 4.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend this phone to anyone. Highly disappointed with phone will never purchase again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Static

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone for my mother however the call reception was horrible while using the towers or wifi. A lot of static so we are going to return the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective out of the box

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone refused to connect to the cellular network. Returned it directly to lively and got one that worked.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Jitterbug

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is not user friendly for a senior citizen with no technical abilities

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry I made this purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is just O.K> sorry I made the purchase battery life is lousy lousy lousy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jitterbug smart 4 phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got to bring the phone out of the store. 2 1/2 hrs. to no avail.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good phone hard to transition over not recommended for older folks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love to have it working.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't rate it. Not working can' figure out the instructions

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Smart 4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buggy with app cloning and easily accessible with a duplicate phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Good for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is easy to use and it's size is good to view text and pictures. The menu options are basic and very easy to find what you need to adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice phone for a really low price. The icons are large and customer care is friendly, helpful, and patient. At the store, I would have explained the need for data better for an elderly person to understand. But that is a small issue that customer care took care of.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Smart 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Excellent phone. Purchase to replace my previous Smart 4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good phone for seniors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great! Easy to operate for a senior citizen and easy to set up. The doesnt side is that it does not have voice activated calling so if the person needs emergency services they have to press a button on the phone. Not great if they fall and cant reach the phone. You can purchase a button device they wear but its extra and we were not told this when we purchased the phone by Best Buy sales people. I would rate this phone a 5 except for the poor sales people , the misinformation, and the fact that it doesnt have voice calling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Jitterbug Smart 3 phone for about 3 yrs, was VERY happy with it and with the customer service I received with it. Have just recently purchased the Jitterbug Smart 4 from Best Buy, and so far I am very satisfied with it, it is a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    confused

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have #3 now i started having trouble with my old one . i saw that the #4 phone had gone down in price. now it was time to buy. my problem was not the item. i was trying to purcase it and zip took out their money the best buy took whole amount out. it was not a good experiance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Smart, but, simple.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything my otĥersmart phone does, but, it is less complicated. That is something I appreciate.

    I would recommend this to a friend