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Customer Ratings & Reviews

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Your price for this item is $29.99
The comparable value price is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 493 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Jitterbug Smart4 Smartphone for Seniors for its user-friendly interface, large screen, and affordable price. They appreciate that it is easy to use, especially for seniors who may not be as tech-savvy. The large screen makes it easy to read text and see images, while the large buttons make it easy to dial numbers. Additionally, customers appreciate the phone's long battery life. However, some customers have expressed concerns about the camera quality and activation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-493 of 493 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterbug phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother loves it! Easy to see use and veru functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitter SMART 4 y

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Smart 4 letters much larger screen brighter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The EZE button for a cell phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for my mom. I appreciate the Best Buy staff who helped me with the carrier and initial set up. They did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lewis

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it since I finally got it set up..Lively online services are not good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible support mars decent product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the least helpful help I have ever experienced. The phone works right outside the house but not inside. When I asked about range extenders or femtocells... which work on Verizon and work with the Jitterbug 3 (we had a medical device that came with one on loan) they simply said we cldont support anything and our policy is to tell customers to disconnect the service. They are supposedly working on something but who knows when it will be available. Terrible support for a simple problem to fix.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No Wi-Fi calling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took over four days to port my phone number over, then it wouldn’t do what I was told it would do work on Wi-Fi calling, since we have no cell service at my home I need to be able to use Wi-Fi to make calls, I had to return the phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    over charged

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it breaks down a lot and i was told i had unlimited talk and text. Not true. My bill was raised 25 dollars plus tax because they claim i went over the unlimited talk and text

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone Would Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for mother who had older version of this phone. The new Jitterbug Smart4 phone would allow setup via the Lively Representative/Tech. My Mother had to return the phone via Lively. She had to wait 5 business days for a new phone. So my Mother was without phone for week. I am very disappointed with this purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst service from Lively. If you need to cancel for your loved one forget it. They will continue to suck money out of you until they can talk to the person on the account.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hidden Fees

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware when buying this phone, they have hidden fees in there government and mandated taxes and fees. With WI taxes the fees are $9.10 monthly. Will rate everything badly hiding fees.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible phone for seniors-to many steps in making a call. sound levels horrible-too low! Just not user friendly. Regretful purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot add a contacts address. This phone is usless!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with Libre 3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with Libre 3 app. But device is Android 13.

    No, I would not recommend this to a friend