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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 528 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Jitterbug Smart4 Smartphone, particularly its ease of use and large screen size. Many find the camera quality and battery life to be satisfactory, and appreciate the overall performance upgrades. However, some customers have reported issues with the phone activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 528 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extremely !Happy with this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, it is EASY to use, I was just fed up with my phone that was so hard to set up and use. Don’t get me wrong , this is a smart phone but so much easier to use. I love it because it is easy to use. I am a happy user ❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the simplicity of the Jitterbug phone. However, I was surprised to find that I had no service when I was in Texas for my son's funeral. I was only about 50 miles from Houston, but could not use my phone the entire weekend, which made things difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy smart phone to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Lively Jitterbug 4 for my mom and she loves how easy it is to use. She had so many problems trying to figure out other smart phones that she had before.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Average for Those Not Tech Savvy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smartphone is advertised for seniors as being easy to understand and use. Lively is the company selling this cell phone. I have had their Jitterbug Smart4 for a few week now. The provided manual could be better since setting up this phone for specific purposes needs more elaboration. I have had to contact Lively customer service three times for expansion and clarification relating to various uses. I have been impressed with battery life. Your should wait for the battery life indicator to reach no more that 3-5 minutes of battery life before recharging. There is a definite learning curve for this phone unless you are reasonably savvy with other more complicated cell phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    jitterbug phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Jitterbug phone for my mother who has lost some of her vision and needs an easy to use phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great deal -

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cell phone - simple and easy to use after slightly complicated setup - Lively customer service staff friendly and patient - great price for both phone and service -

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Upgrade easy, works new car; Had to reinstall apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to upgrade from a Jitterbug 3 so a Jitterbug 4 works with her new '25 Subaru Forrester once its permissions are set up. Camera is much better. The upgrade process worked well. We called their number and gave them the code on the box. Wait 30 min. Then it tells you what steps to take. I had to go to google Play store to uninstall then reinstall her free apps and make a couple new passwords for apps to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Senior Smartphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Jitterbug Smart4 smartphone is user friendly. The font is larger than other smartphones. I really love all the features it has and as a senior I am able to use it with ease!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Moms phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for my Mom. Large display and easy to use she didn't have any trouble from the very beginning.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good smart photo i like it very much

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy with new phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, Jitterbug phone easy to use. Guys at desk helped set it up. Love the Google weather app. Lively app. Real good too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Phone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine for my need. I like the big numbers and battery life. It is easy to use for my needs. Handy to have ask google

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Major improvement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is bigger,there is double the storage space than the lively #2 edition.The #4 edition also holds the battery life longer which is great so you don't have to recharge faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trish M. Fox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one I had before this one was much easier to deal with. If you ask ask a question, the answer is shown on a listing that I cannot find on my phone. It could be me, and maybe in time, it will make sense, but at this time, I still find it confusing.

    I would recommend this to a friend
  • Cons mentioned:
    Network coverage

    Rated 3 out of 5 stars

    title for what?????

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is OK. I had one of the old ones for many years. NEVER any problem. This one only works in certain areas of my home, or if I turn toward the window in the kitchen or bedroom. This is not acceptable for SENIOR CITIZENS, If you cannot provide service coverage, say so. I am 92/disabled. SENIORS depend on these tools for safety. As to recommending this to others, it would depend entirely on if it works where they live. N Talley PhD

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Jittering Along

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning how to do some things, but so far I'm operating it pretty well. The User Guide is very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Doesn’t require a 12 year old Genius to operate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use for those of us who are looking for an uncomplicated telephone for staying in touch, rather than a tiny computer. The camera, photos and videos, google maps, apps and other additional helpful features are bonuses

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So much more!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone! I does so much, I can't believe this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    I got the Jitters when I bought my Jitterbug!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the BIG clear screen!! That caught my attention right away. Keyboard very smooth, easy to touch & no problems. Clear sound and very nice pics too I would definitely recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone for seniors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone i picked up for my dad and it works pretty gewd.

    I would recommend this to a friend
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