Customer Ratings & Reviews

This is the perfect cell phone for anyone but especially for seniors. It is easy to read; easy to write; easy to use! It is such an improvement from old flip phones or many of those with such small letters and numbers. Fantastic for seniors! I can even put in my grocery list, set an alarm, get my emails and much more. So glad we chose our Jitterbug Smart4 Smartphone.

Good basic 'smart' phone for this person of a certain age. Easy, visible home screen. I wanted it for a couple of apps. And I wanted to avoid a small screen full of tiny icons. This works well for that. Texting (which I dislike a lot) isn't easier than it looks like on 'regular' phones, but OK.

The screen is bigger,there is double the storage space than the lively #2 edition.The #4 edition also holds the battery life longer which is great so you don't have to recharge faster.

It is OK. I had one of the old ones for many years. NEVER any problem. This one only works in certain areas of my home, or if I turn toward the window in the kitchen or bedroom. This is not acceptable for SENIOR CITIZENS, If you cannot provide service coverage, say so. I am 92/disabled. SENIORS depend on these tools for safety. As to recommending this to others, it would depend entirely on if it works where they live. N Talley PhD

big display, easy to use, all the bells & whistles.

Simple to use for those of us who are looking for an uncomplicated telephone for staying in touch, rather than a tiny computer. The camera, photos and videos, google maps, apps and other additional helpful features are bonuses

I love the BIG clear screen!! That caught my attention right away. Keyboard very smooth, easy to touch & no problems. Clear sound and very nice pics too I would definitely recommend to everyone.

Great for my grandma she's learned it on no time and it's a heck of a lot better then her flip phone, it helps and assists her if she gets stuck! The only thing is we were under the impression that the emergency assistance was included upon buying the phone, just know it's extra upon buying the product!

I had a Jitterbug Smartphone 3 and my battery finally gave out. So I had to get a new phone. So far (I've only had it for 3 weeks) everything has been really good.

Excellent cell phone - simple and easy to use after slightly complicated setup - Lively customer service staff friendly and patient - great price for both phone and service -

We needed to upgrade from a Jitterbug 3 so a Jitterbug 4 works with her new '25 Subaru Forrester once its permissions are set up. Camera is much better. The upgrade process worked well. We called their number and gave them the code on the box. Wait 30 min. Then it tells you what steps to take. I had to go to google Play store to uninstall then reinstall her free apps and make a couple new passwords for apps to work.

Good phone for my Mom. Large display and easy to use she didn't have any trouble from the very beginning.

I love this phone, it is EASY to use, I was just fed up with my phone that was so hard to set up and use. Don’t get me wrong , this is a smart phone but so much easier to use. I love it because it is easy to use. I am a happy user ❤️

This would be a great phone if not for the cost of an additonal phone plan. We already have another carrier and one additional line there is $20. With Jitterbug's proprietary network it is more expensive. Also, our loved one is much more used to one of the A brands, and we were able to set that phone up to where there are only 4 contacts showing in cartouches on the front/home screen. We didn't activate the Jitterbug to find out if it could do the same. Jitterbug is an android phone which limited our ability to troubleshoot over the phone with our dementia family memebr who doesnt live with us.

Jitterbug Smart Phone 3- Great size, easy to read, perfect features for the elderly, BUT, many of the features don’t work! We spent hours on the phone with the company and they’d fix an issue but the next day it’s wasn’t working again. The service company was very kind and helpful offering several suggestions and fixes. They even reset the phone multiple times and it would work…but the next day the feature was broken again! Again, good phone for the elderly, less features and simpler to use than a regular cell phone… But you’d better have the patience to work through the issues. P.S. We have a 95 year old using it, so if she can deal with it anyone can!

Much better sound. Easy to use. I like the size of the phone.

This phone is great compared to other models offered by Lively in the past and offers 4G technology and a faster speed. While it is not another type of phone it is both easy to use and a great value. You do not need to have the safe and sound package so that saves on your overall plan. This phone was easy to set up, easy of my Mother to use in her 90's and offers a lot of options on the plan and apps.

Does a great job, had a Jitterbug 3 before and loved it also. Real good phone Jitterbug 4.

The Lively phones are by far the best phones for seniors who do not need or want all the bells and whistles that come with today's smart phones. Even with that said, nearly everything can be done on the Lively smartphones, but it is just easier to navigate from the home screen. It is also possible to port over one's number from their previous provider which is a plus when switching carriers.

Love my new Lively Smart phone number 4. It has so many wonderful features. If you jav medical situations and are a senior then this is the phone for you. It is very economimaland efficient for all your needs