Customer Ratings & Reviews

Great Phone for my mom, easy for her to use. Very pleased. She had the lively flip phone before we bought her the lively smart phone.

Phone is much better than Jitterbug 3. Still would like some improvements. The brightness, volume and task icons get adjusted constantly from my touch. Text needs it's own alert sound.

Good quality and price.Customer service with Lively was very good. Great product for those who want a phone that is easy to operate.

If you're looking for an easy cell phone for people over 80, this is it. it's easy to understand instructions right on the phone in the how to guide. The font is large so it's easy to read. If seniors can't use this phone they don't need one.

I don't understand why it is said that this phone works only with lively. and that it is difficult to set up. I took the phone out of the box, connected to WiFi, transferred my apps from another phone in just a few minutes, popped in my AT&T SIM and everything is working great.

Jitterbug Smart Phone 3- Great size, easy to read, perfect features for the elderly, BUT, many of the features don’t work! We spent hours on the phone with the company and they’d fix an issue but the next day it’s wasn’t working again. The service company was very kind and helpful offering several suggestions and fixes. They even reset the phone multiple times and it would work…but the next day the feature was broken again! Again, good phone for the elderly, less features and simpler to use than a regular cell phone… But you’d better have the patience to work through the issues. P.S. We have a 95 year old using it, so if she can deal with it anyone can!

The Lively phones are by far the best phones for seniors who do not need or want all the bells and whistles that come with today's smart phones. Even with that said, nearly everything can be done on the Lively smartphones, but it is just easier to navigate from the home screen. It is also possible to port over one's number from their previous provider which is a plus when switching carriers.

Love my new Lively Smart phone number 4. It has so many wonderful features. If you jav medical situations and are a senior then this is the phone for you. It is very economimaland efficient for all your needs

This phone is great compared to other models offered by Lively in the past and offers 4G technology and a faster speed. While it is not another type of phone it is both easy to use and a great value. You do not need to have the safe and sound package so that saves on your overall plan. This phone was easy to set up, easy of my Mother to use in her 90's and offers a lot of options on the plan and apps.

The phone was super easy to set up and to operate, I've been using Jitterbug for 5 years since my retirement and have not been disappointed.

My Father-in-law absolutely loves his new phone, with large font and easy to use.

Very easy for my 80 year old parents to use. I am very happy with the quality.

Hey, Jitterbug phone easy to use. Guys at desk helped set it up. Love the Google weather app. Lively app. Real good too.

After my land line finally died, I researched options for a smart phone, and am very happy I chose the Jitterbug 4. The software is laid out very logically and it is super friendly to use.

We needed to upgrade from a Jitterbug 3 so a Jitterbug 4 works with her new '25 Subaru Forrester once its permissions are set up. Camera is much better. The upgrade process worked well. We called their number and gave them the code on the box. Wait 30 min. Then it tells you what steps to take. I had to go to google Play store to uninstall then reinstall her free apps and make a couple new passwords for apps to work.

I purchased these for my parents from Best Buy because I was given the impression that once purchased from there, Best Buy would help set up the phones and transferring contacts and the like. We traveled 1-1/2 hours to the Best Buy in New Braunfels and once purchased they said they couldn't help us with the set up. The product itself is good. But next time, I'll just purchase them online from Lively and do the set up myself. Making the trip to Best Buy was a mistake.

Love it, so simple and easy to use!! Very inexpensive to the same BIG names. Highly recommended .

Seems to be working fine for my need. I like the big numbers and battery life. It is easy to use for my needs. Handy to have ask google

Bought this Smart 4 to replace my old Smart 2 that had a failing battery. I find the Smart 4 to have much improved software. There are many more options than before all displayed in dropdown menus. The basic operating system is android 13 while the previous Smart 2 was android 7. A big jump forward. The Device is manufactured in China by a tech company called TCL. They did a fine job and I find this device to be very responsive and easy to use. I recommend it. Big bang for a better price.

Greatly improved battery life and charge time . Larger and brighter screen display is a blessing . Personal adjustments are clearly displayed. A great value!