Customer Ratings & Reviews

Had problems transferring data from old phone to the new one. Even the best buy tech had to call lively to get it fixed

I have enjoyed the simplicity of the Jitterbug phone. However, I was surprised to find that I had no service when I was in Texas for my son's funeral. I was only about 50 miles from Houston, but could not use my phone the entire weekend, which made things difficult.

The Jitterbug phone works for my relative. Battery life is acceptable. I found out that it is technically unlocked, but it only works on limited networks. However, we decided to use the restricted Lively service for the added features.

Seems to be working fine for my need. I like the big numbers and battery life. It is easy to use for my needs. Handy to have ask google

Must have for most non-tech savvy seniors. Easiest phone to use, but limited functions, but adequate for Seniors.

Hey, Jitterbug phone easy to use. Guys at desk helped set it up. Love the Google weather app. Lively app. Real good too.

I bought this Lively Jitterbug 4 for my mom and she loves how easy it is to use. She had so many problems trying to figure out other smart phones that she had before.

I purchased these for my parents from Best Buy because I was given the impression that once purchased from there, Best Buy would help set up the phones and transferring contacts and the like. We traveled 1-1/2 hours to the Best Buy in New Braunfels and once purchased they said they couldn't help us with the set up. The product itself is good. But next time, I'll just purchase them online from Lively and do the set up myself. Making the trip to Best Buy was a mistake.

This phone works great for my 95 year old mother in-law. Easy to use and the cost is very affordable.

It's a great phone! I does so much, I can't believe this phone.

Bought this Smart 4 to replace my old Smart 2 that had a failing battery. I find the Smart 4 to have much improved software. There are many more options than before all displayed in dropdown menus. The basic operating system is android 13 while the previous Smart 2 was android 7. A big jump forward. The Device is manufactured in China by a tech company called TCL. They did a fine job and I find this device to be very responsive and easy to use. I recommend it. Big bang for a better price.

Sandeep and Tom, at the Vacaville store, were amazing with my elderly mother. The Jitterbug was her last chance to stay current, independent, and up-to-date with cell phones. It comes with a small handbook, which is a game changer for elderly users. So far mom is doing well teaching herself to use the phone. Thank you for stocking these phones and for being so patient and kind to an old lady!

I like the phone because it's somewhat easy to use although I still need help with some things.

Greatly improved battery life and charge time . Larger and brighter screen display is a blessing . Personal adjustments are clearly displayed. A great value!

If you're looking for an easy cell phone for people over 80, this is it. it's easy to understand instructions right on the phone in the how to guide. The font is large so it's easy to read. If seniors can't use this phone they don't need one.

My Father-in-law absolutely loves his new phone, with large font and easy to use.

like very much most the pick and takeing the pic on phone and how ease it is work

This phone works well for just about all practical needs. I would say my only wish is that the camera and picture quality were a little better. Otherwise, the simiplicity of it and its functionality are quite good.

Dont expect it to be as feature packed as a name brand phone, but it certainly works.

This is a very good smart photo i like it very much