Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$47.99
Save $72
Comp. Value: $119.99

Customer reviews

Rating 4.2 out of 5 stars with 530 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Jitterbug Smart4 Smartphone, particularly its ease of use and large screen size. Many find the camera quality and battery life to be satisfactory, and appreciate the overall performance upgrades. However, some customers have reported issues with the phone activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 530 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Senior phone affordability

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone because it's somewhat easy to use although I still need help with some things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Phone 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for seniors ! I don’t use the phone often but when I do it is easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for seniors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this for a senior who had trouble using cell phones but she was able to understand how to use this one and is very happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good except you can still get junk on it easily. Not viruses but lots of notifications. Not happy about that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 2 out of 5 stars

    Jitterbug made us Jitter!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jitterbug Smart Phone 3- Great size, easy to read, perfect features for the elderly, BUT, many of the features don’t work! We spent hours on the phone with the company and they’d fix an issue but the next day it’s wasn’t working again. The service company was very kind and helpful offering several suggestions and fixes. They even reset the phone multiple times and it would work…but the next day the feature was broken again! Again, good phone for the elderly, less features and simpler to use than a regular cell phone… But you’d better have the patience to work through the issues. P.S. We have a 95 year old using it, so if she can deal with it anyone can!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A relatively high quality smartphone at an affordable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    owner

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is going to take some time getting used to. I am having trouble with text messaging.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lively-Jitterbug Smart4Smartphone for Seniors

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have much to learn but I am hopeful for a user-friendly phone that will serve me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lively - Jitterbug Smart4 Smartphone.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, has more features than the Jitterbug Smart3.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Mister

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better sound. Easy to use. I like the size of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone, Great price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great compared to other models offered by Lively in the past and offers 4G technology and a faster speed. While it is not another type of phone it is both easy to use and a great value. You do not need to have the safe and sound package so that saves on your overall plan. This phone was easy to set up, easy of my Mother to use in her 90's and offers a lot of options on the plan and apps.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Seniors, Everything You Need , Smart Phone #4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Lively Smart phone number 4. It has so many wonderful features. If you jav medical situations and are a senior then this is the phone for you. It is very economimaland efficient for all your needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Sales Service, Excellent Phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sandeep and Tom, at the Vacaville store, were amazing with my elderly mother. The Jitterbug was her last chance to stay current, independent, and up-to-date with cell phones. It comes with a small handbook, which is a game changer for elderly users. So far mom is doing well teaching herself to use the phone. Thank you for stocking these phones and for being so patient and kind to an old lady!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug is a Greqt Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are great for seniors who do not like Apple iPhones cloud. I have lost hundreds of pictures from soneone who hacked my whole phone thru the cloud. Whatever happened to private phones? There are no more and it's a sad day when we have no control over our iPhones encrypted or not. The same goes for televisions my tv got hacked bc there is a computer on it. We lost our privacy in South Jersey'how sad when I call for help I am taken all over the world and they have no idea what I am talking about.cone on Jitterbug you can make televisions thank you for making these phones maybe there is hope that we can say whatever we want on the phone without anyone listening

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great for my 95 year old mother in-law. Easy to use and the cost is very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Jitterbug bought for relative

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jitterbug phone works for my relative. Battery life is acceptable. I found out that it is technically unlocked, but it only works on limited networks. However, we decided to use the restricted Lively service for the added features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lively smartphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is for my mom. We love it, it is easy to use and does everything that she needs it ti

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Senior Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for seniors. Can be a pain to get set up with Lively though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Grandpa's phone

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for grandpa. It is easy to use and functional. This is z hoid choice for an older person.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect phone for 12 ye old

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for my 12 year old. User friendly. Camera quality is awesom.

    I would recommend this to a friend
Sponsored