Customer Ratings & Reviews

Bought the phone for my aunt as she's having cognitive issues. Showed her how to use everything- she fell on day 3 & couldn't get up- used the alert button & EMT was there promptly. I received an alert & it was a comfort someone was there to assist her in a timely manner!

Got this as I wanted a phone that was easy to use. So far am still getting used to it. Sales agent Michael was great in setting my phone up, including transferring my existing number.

I purchased this for my mother as she was having difficulty using some of the new smart phones. The interface is intuitive, the device is of good quality. It's a good fit for her.

the phone is easy to use. it is trim and perfect for my husband to use.

I am not a technical person, but the Jitterbug Smart 4 Smartphone is great. Very easy to use. I love it.

Bought this as a gift for my Mom. Thanks to Best Buy and their credit card points which I can redeem for gift certificates. I used the gift certificate which I earned from previous purchases and did not have to pay much at all for the phone. Pickup was flawless. My mother was so surprised and she loves her new phone which is a two generation update from her previous Jitterbug. Great Phone. Highly recommended. Jitterbug Customer Service was also great & helped me to switch my Mom's same number over to her new phone at no extra cost.

Phone works great. Was super easy to set up and activate. really like the link feature so I can find the phones location whenever I want. very good safety feature.

I have had Jitterbug smartphones for years. They are easy to use and last forever.

The Jitterbug is easy to navigate and large letters make it easier to read.

The phone works just like any smart phone is easy to manage easy to make a phone call. I can still get in contact with my loved ones. If something happens to me I love this phone.

Phone works great, as long as you plan to use Liveli network. I was told by Best Buy and Consumer Cellular that I could continue to use CC, but that was wrong.

I bought this for an elderly family member. It is just enough phone.

I still have much to learn but I am hopeful for a user-friendly phone that will serve me well.

So far, so good. Took awhile to get the bluetooth connected to my car, but my daughter figured it out.

Great phone easy to use . Affordable not difficult , has the features needed

This phone is very cost effective for the price. It has features that a person of my age and disability can use easily.this phone has a feature that will explain how to use it.the phone has apps for disabled people ,and I help I’ve fallen button you can set fitness goals and tracking and monitoring from a family phone so a love one can be alerted

The overall phone makes it easy to see the menu options. It doesn't hold a charge for long. It came with a booklet but as I was flipping through the pages each one came away from the glue side of the book. Most of the manual needs a rubber band to keep it together. The other issue I have is settings remaining where I set them. For example, the Do Not Disturb setting is marked no on but it changes itself and puts it on so therefore I lose calls because I don't hear the ringer. The Home and Back app is too close to the bottom of the phone. This design makes it too easy to change the setting back to the main menu especially while taking a picture and I miss the opportunity presented for the picture. The monthly charge for having unlimited everything is way too high for someone on a fixed income.

Great phone. Ez to use. Had trouble paying for it online.

Bought this for my 93 year old mother-in-law. She loves it. Simple foe her ro use. More intuitive than other smart phones, and larger "buttons". The instruction book is also easy to follow with good illustrations.

The Smart 4 is easy to utilize. While figuring out how to use it is fairly self explanatory, there is always the truly friendly customer service. The only issue I have are the random additions that appears on the all apps options.