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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 542 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Jitterbug Smart4 Smartphone, particularly its ease of use and large screen size. Many find the camera quality and battery life to be satisfactory, and appreciate the overall performance upgrades. However, some customers have reported issues with the phone activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 542 reviews
  • Rated 4 out of 5 stars

    As Easy as a smartphone can get

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was remarkably easy to set up for my great aunt. She hates smartphones and Jitterbug was the simplest we could go without losing the features she wanted to keep. The user guides are handy for reexplaining how to make a phone call every time she needs to, and it is pretty easy to break out of the Jitterbug menu into Android's main UI and settings. Chief complaint remaining is that the default non-dismissable Android notifications for "finish setting up your phone" are still there until I want to spend 2 hours tinkering while my great aunt wonders what I'm doing. I wish Lively had trimmed what notifications can appear by default.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Senior Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for seniors. Can be a pain to get set up with Lively though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My Jitterbug Story

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was super easy to set up and to operate, I've been using Jitterbug for 5 years since my retirement and have not been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Newer model works much better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I upgraded to this phone. Now that I am used to it I am using it more. I like the size and the camera works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    jitterbug smartphones are great!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Jitterbug Smart4 phone. I continue to upgrade each time they have a new smartphone. I have used these jitterbug phones since they started out with the small flip phones. I am a Senior and they are so easy to use. You can't beat them. I would recommend these phones to all Seniors that want to try a Smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Phone 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for seniors ! I don’t use the phone often but when I do it is easy to navigate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Your manager screwed up.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works fine. The manager who advised me that Lively could not set up a phone account for Alaska was completely wrong. I have only to call them and set it up. I spent a very long time trying to do it with GCI, and wound up deleting the cell phone account with them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lively Smart Phone (Great Phone)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone for my mom, easy for her to use. Very pleased. She had the lively flip phone before we bought her the lively smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect Mothers Day gift for my mom.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom has used a jitterbug 2 for 6 years it was time for a new one. Went to Best Buy because reviews said they would help set it up. They would not. Very disappointing. The store was not busy and still nobody would help me transfer pictures and contacts to the new phone. Love the phone, wish I had bought it for cheaper on Amazon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Jitterbug 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the newer phone did not solve my connectivity issue for phone calls as my jitterbug representative suggested.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lively smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is for my mom. We love it, it is easy to use and does everything that she needs it ti

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderfully simple to use; activation challenging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the Jitterbug - including the special price at Best Buy when I purchased it. It's simpler by 1000% than the iPhone and I am glad I made the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Love my phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Jitterbug smartphones for years. They are easy to use and last forever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    lively phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is easy to use. it is trim and perfect for my husband to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Jitterbug Smart 4 Smartphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jitterbug is easy to navigate and large letters make it easier to read.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for the technologically challenged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 93 year old mother-in-law. She loves it. Simple foe her ro use. More intuitive than other smart phones, and larger "buttons". The instruction book is also easy to follow with good illustrations.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect phone for 12 ye old

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for my 12 year old. User friendly. Camera quality is awesom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lively - Jitterbug Smart4 Smartphone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, has more features than the Jitterbug Smart3.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use . Affordable not difficult , has the features needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My View

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Smart 4 is easy to utilize. While figuring out how to use it is fairly self explanatory, there is always the truly friendly customer service. The only issue I have are the random additions that appears on the all apps options.

    I would recommend this to a friend