Customer Ratings & Reviews

I bought this Jitterbug Smart4 at our Best Buy in Natick, MA. Johnny was the sales person and he was extremely helpful in setting it up for me (I am 85). I love the Jitterbug Smart 4 and find it very easy to use. I had an iPhone 6S but rarely used it, but this one is going to get a lot of wear. Thank you. MBT

It’s still a bit of a challenge for people suffering with Alzheimer’s

It works great easy to use and easy to program. Works as expected. Great phone for individuals who can’t see well and are on fixed income.

It doesn’t drop calls like my old phone did, but I can’t get the volume to stay up on it. I have tremors & thought this would be a good option, but it can get frustrating.

Great phone for the elderly. Sales people very good at showing how and where everything is on the phone

Phone is great long lasting battery easy to use and great help from the salesman

Love this phone. I may replace the other phone I currently have with a second Lively Jitterbug Smart 4 Smartphone for Seniors. So much easier to use than the smart phone I have used for several years.

Bought this for my 87 year old Father in Law. This was an upgrade from a Jitterbug Version 3. The new Jitterbug is faster to load apps and is much more responsive from the previous version. It may look the same but it is quicker and a tiny bit larger. I thought this was a very good buy while on sale.

very frustrating waste of time. IMO avoid them (Lively) like the plague.very frustrating wait to get thru their phone system, and hopefully these 10-15 waits are temporary, In and of itself the phone is a good chice for seniors (I'm 75). Once I got connected to a live person, in the USA btw, they seemed to be helpful.. I was told the porting of the old number would take 5-7 days. It was done the next morning but I hadn't received notification and was confused. I had to call to get things like text messaging set up properly. Thw woman I worked with told me the phone was all set to go and the number had already been ported. Well, I naively did not check while she was on the line. Later I discovered the temporary line I was assigned at activation no longer worked, the new phone with my 'ported' just went to voicemail, which I was unable to retrieve, and I cannot send text messges or make or receive calls.. I have wasted about 6 hours on this and accomplished nothing. Now I must call them again. it is the worst experience I have every had in nearly 30 years of having cell phones. I am also going to cancel my emergency device service also. What a nightmare. Thank God I have a VOIP cordless phone.

This phone is easy for my father in law to use. The salesman at Best Buy was very helpful in getting it set up.

This is a wonderful, easy phone, however - the lively service is sketchy in the area where our friend lives and there seems to be no fix. For this reason, sadly, we will be forced to return this phone because it cannot work with other services.

I love the BIG clear screen!! That caught my attention right away. Keyboard very smooth, easy to touch & no problems. Clear sound and very nice pics too I would definitely recommend to everyone.

Easy to use, learn and operate. Only thing is that the volume is so touchy.

Great for seniors and beginners! I would recommend this to anyone.

Sandeep and Tom, at the Vacaville store, were amazing with my elderly mother. The Jitterbug was her last chance to stay current, independent, and up-to-date with cell phones. It comes with a small handbook, which is a game changer for elderly users. So far mom is doing well teaching herself to use the phone. Thank you for stocking these phones and for being so patient and kind to an old lady!

This Phone is very convenient and came in great use for my 8yr Old Granddaughter.. Teaching her how to be responsible and incase of an Emergency she can call for Help and contact our Family..The Price was Great..

It is a good phone. I'm still figuring some of it out.

Bought for husband who wanted a simple easy to use phone. This so farvhas been the perfect phone.

This was an excellent phone choice for my 89 year old mother.

Perfect phone for my parents... Buttons are easy to use and they can take pictures.