Customer Ratings & Reviews

This phone is so user-friendly and customer service provided optimal assistance in the set up

The Jitterbug is easy to navigate and large letters make it easier to read.

Good easy smart phone to use. Has the needed features. Better than a flip phone

Great phone! So easy to use. I went from figuring out a smart phone to actually using a smart phone.

Bought this for my mom and she is pushing 80 yrs old and absolutely loves it. Very Very Simple for her. Very impressed .

Great phone easy to use . Affordable not difficult , has the features needed

Bought this for my Dad at Christmas and unbeknownst to me, my sister had also bought him a flip phone from Verizon. He tried out both of them and liked the Jitterbug the best!

Excellent cell phone. Good customer service and reasonable affordable plans. Easy to set up and use.

Does exactly what it needs to in a very simple manner.

Love the JitterbugSmart4. Good upgrades over the Smart3.

Bought this for my 93 year old mother-in-law. She loves it. Simple foe her ro use. More intuitive than other smart phones, and larger "buttons". The instruction book is also easy to follow with good illustrations.

This phone is very cost effective for the price. It has features that a person of my age and disability can use easily.this phone has a feature that will explain how to use it.the phone has apps for disabled people ,and I help I’ve fallen button you can set fitness goals and tracking and monitoring from a family phone so a love one can be alerted

Even better than the Smart 3! It works well and is higher quality.

The Smart 4 is easy to utilize. While figuring out how to use it is fairly self explanatory, there is always the truly friendly customer service. The only issue I have are the random additions that appears on the all apps options.

Bought this for my father-in-law and he's 92. He's able to use this phone when needed.

Phone works great. Was super easy to set up and activate. really like the link feature so I can find the phones location whenever I want. very good safety feature.

I purchased this for my mother as she was having difficulty using some of the new smart phones. The interface is intuitive, the device is of good quality. It's a good fit for her.

The overall phone makes it easy to see the menu options. It doesn't hold a charge for long. It came with a booklet but as I was flipping through the pages each one came away from the glue side of the book. Most of the manual needs a rubber band to keep it together. The other issue I have is settings remaining where I set them. For example, the Do Not Disturb setting is marked no on but it changes itself and puts it on so therefore I lose calls because I don't hear the ringer. The Home and Back app is too close to the bottom of the phone. This design makes it too easy to change the setting back to the main menu especially while taking a picture and I miss the opportunity presented for the picture. The monthly charge for having unlimited everything is way too high for someone on a fixed income.

So glad we found this phone for my 92 yr. old mom. Easy to understand and find what she needs, and it has a highly visible emergency button so she doesn't need to carry additional devices.

Hard to review a product that is till not working. The last lively phone I purchased was activated and set up in the store within an hour. I bought this second one for my mother who is 98, on Feb. 23. Best Buy has bought Lively and yet they made me take the phone home and get phone number transferred on my own. I have have been on the phone with Lively over ten hours since I bought the phone. Every time I called they would tell me to do something in about a half hour after they hung up and it should work. Invariably, the next time I called they would tell me I had to do another step, that the previous rep did not tell me. 3-19 I called again they told me to do something 30 minutes after they hung up and it should work. Again DID NOT WORK. I called yet again, and they determined, after a half hour, there was something wrong with the phone and they would send a new. So almost a month and no phone. Hard to review if you don't have a working phone.