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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 542 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Jitterbug Smart4 Smartphone, particularly its ease of use and large screen size. Many find the camera quality and battery life to be satisfactory, and appreciate the overall performance upgrades. However, some customers have reported issues with the phone activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 542 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I may replace the other phone I currently have with a second Lively Jitterbug Smart 4 Smartphone for Seniors. So much easier to use than the smart phone I have used for several years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mother as she was having difficulty using some of the new smart phones. The interface is intuitive, the device is of good quality. It's a good fit for her.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easy smart phone to use. Has the needed features. Better than a flip phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new escort!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Jitterbug Smart4 at our Best Buy in Natick, MA. Johnny was the sales person and he was extremely helpful in setting it up for me (I am 85). I love the Jitterbug Smart 4 and find it very easy to use. I had an iPhone 6S but rarely used it, but this one is going to get a lot of wear. Thank you. MBT

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New phone for 85 year old

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is great easy to use and large print I am 85 and it works so well for me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. This phone is great for seniors and I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Features

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very easy to get the hang of for an older person who isn't used to technology.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterbug Smart4 Smartphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a technical person, but the Jitterbug Smart 4 Smartphone is great. Very easy to use. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent phone for grandma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for elderly great grandmother. Super easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works just like any smart phone is easy to manage easy to make a phone call. I can still get in contact with my loved ones. If something happens to me I love this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great phone. Wish it worked with other mobile ser

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful, easy phone, however - the lively service is sketchy in the area where our friend lives and there seems to be no fix. For this reason, sadly, we will be forced to return this phone because it cannot work with other services.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seniors BEST

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we found this phone for my 92 yr. old mom. Easy to understand and find what she needs, and it has a highly visible emergency button so she doesn't need to carry additional devices.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone for Seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for my parents... Buttons are easy to use and they can take pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is going to take some time getting used to. I am having trouble with text messaging.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Upgrade from previous Jitterbug.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 87 year old Father in Law. This was an upgrade from a Jitterbug Version 3. The new Jitterbug is faster to load apps and is much more responsive from the previous version. It may look the same but it is quicker and a tiny bit larger. I thought this was a very good buy while on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Usage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems easy to use, will not use most functions mainly phoy,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as I wanted a phone that was easy to use. So far am still getting used to it. Sales agent Michael was great in setting my phone up, including transferring my existing number.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY PLEASED. EASY TO USE. ORDERED HOLDER FOR THE PHONE THAN THIS TRANSATION WILL BE PERFECT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lively

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Ez to use. Had trouble paying for it online.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    jitter smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good deal on easy to use senior phone has features to make using easy for older people price cant be beat

    I would recommend this to a friend