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Customer Ratings & Reviews

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Your price for this item is $47.99
The comparable value price is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 489 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Jitterbug Smart4 Smartphone for Seniors for its user-friendly interface, large screen, and affordable price. They appreciate that it is easy to use, especially for seniors who may not be as tech-savvy. The large screen makes it easy to read text and see images, while the large buttons make it easy to dial numbers. Additionally, customers appreciate the phone's long battery life. However, some customers have expressed concerns about the camera quality and activation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 489 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great phone. Wish it worked with other mobile ser

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful, easy phone, however - the lively service is sketchy in the area where our friend lives and there seems to be no fix. For this reason, sadly, we will be forced to return this phone because it cannot work with other services.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Make it louder to hard to hear on this phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound does not get loud enough for me to hear. also it keeps resetting my settings that I need.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterbug phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy for my father in law to use. The salesman at Best Buy was very helpful in getting it set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product for seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and price.Customer service with Lively was very good. Great product for those who want a phone that is easy to operate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jitterbug review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like most of the features except the picture function is much more complicated. also I receive too many messages thru google and notifications of texts. this is annoying . The sounds is not loud enough even on the highest setting?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New phone terrible update .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The on button is very hard to get to . It is recess and small. For the older people it is very hard to get too. They change it on the new phone. Terrible update.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend, easy to use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, learn and operate. Only thing is that the volume is so touchy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value Cell Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, has great features, unbelievable bargain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jitterbug $4 somewhat disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the Jitterbug #3 more user friendly, easier to do the things I wanted to

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Jitterbug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s still a bit of a challenge for people suffering with Alzheimer’s

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Much Easier than an iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for an 89-year-old friend who lives alone. She had an iPhone for three years, had difficulty operating it, and would only use her home phone to talk. She is finding the Jitterbug much easier to operate. Still has a few more "lessons" to learn before she becomes more comfortable with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom couldn't understand how to use it. Which is no fault of the phone. The interface seems to be set up very nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    East to use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Set up. Great for someone with memory issues. Phone is quite easy to navigate while retaining the feel and look of his former really 'smart' (also complicated) phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Jitterbug Smart 4 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the battery life is wonderful. Great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterbug easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for husband who wanted a simple easy to use phone. This so farvhas been the perfect phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lively Jitterbug phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice phone. It is just as awesome as the regular big screen 5.4 " phones. I love the magnifying glass feature to enlarge the fonts. Very easy to navigate and it has tutorials to help navigate anytime you need it. The plans for the phone is awesome not expensive at all for what you are getting. The design is ni e. This is a great phone. I highly recommend one for all elderly persons. It has special features for them to call a nurse,doctors, emergency features, so much. Help you & your loved ones feel secure with this phone today. You can also use google,add apps from the app store. I am thinking about getting one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lively® - Jitterbug Smart4 Smartphone for Seniors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to navigate! Easy to setup. Great phone for seniors and inexpensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eddiesph

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest phone ever.....finally a simple phone without extra junk

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lively Jitterbug Smart4 Smartphone Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. It was the first smartphone I had purchased and was surprised how easy it was to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Blessing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Phone is very convenient and came in great use for my 8yr Old Granddaughter.. Teaching her how to be responsible and incase of an Emergency she can call for Help and contact our Family..The Price was Great..

    I would recommend this to a friend