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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4296 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the product's overall performance, particularly its excellent video quality and good resolution in low light. They also appreciate its ease of use and straightforward setup. However, some users have noted issues with compatibility, occasional focusing problems, and subpar background removal. Concerns were also raised regarding the frame rate and the accompanying software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,296 reviews
  • Rated 3 out of 5 stars

    Just okay.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This webcam is just average. It does what it needs to do but not super impressed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Looks like it will work, documentation poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to set this up at home. Come to find out, I needed more "power" than I have. I could set it up without an internet connection, but that would do me no good. There was no indication on the packaging of what computer specs were needed. After a laborious search of the Logitech site, I finally found a page of computer specs. We will be trying the camera at a different location soon

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Web cam

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1Returned did not suit my needs. I am sure this could be nice for another.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted a year and then malfunctioned. Kept shutting off randomly. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor choice for webcam

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed too late to return under Best Buy return policy. Image quality is mediocre and the Logitech Capture software cannot be successfully installed on a modern mac - crashes on opening, unusable. So no adjustments can be made on camera definition/frame speed, etc. Logitech software known issue on macs. Learned too late this elderly webcam produced six years ago and software has not worked for others, either.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the Logitech C922 Pro Stream webcam and the compatibility issues with your Mac. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 3 out of 5 stars

    no tripod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is deceiving - tripod did not come with it

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Does not work with PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Webcam is not compatible with PS4. Had to return item. Very disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad of a camera. For the price I guess. Not bad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Logitech and Bestbuy deny to fix problem.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great at the beginning BUT after a year and a half it stopped working. I tried to take it to best buy and they gave me a runaround and basically told me its a manufacturing defect, so i had to handle it with logitech. But Logitech has been a nightmare. warranty says 1 year on their website but on Bestbuys it says 2 year warranty for parts and over the phone bestbuy rep said that logitech should be able to replace it as long as i go get a diagnostic but still they denied it. Ive wasted to much time trying.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Michelle, Very sorry to hear that your C922 Webcam has stopped working and all the issues you're having with trying to get this resolved with Best Buy and Logitech. You may need to update the firmware for your camera which you can do by downloading Logitech's G Hub software. Here's the link to the download:  https://support.logi.com/hc/en-us/articles/360025298133. Hope that you found this helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech

  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price not bad I guess. Didn’t have any setup directions. Took forever to get set up on my laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality was okay. Did its job but I would not get it again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s an OK camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were expecting more of it, but served the purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome camera, plug and play. Easy, Breezy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera chroma not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great. 720 at 60 FPS but the chroma function isn’t the greatest and drains cpu usage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it even for a beginner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not what I was expecting not worth the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is dog crap. I'm going with a different brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Solid but average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for video chat during covid but not “great” as far as webcams go

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Video OK, Audio not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your just talking I guess audio is OK but for music it's just horrible. Not acceptable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webcam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no clear directions for usage, adaptations etc. etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera a little grainy. Sometimes auto zoom take a while to get right.

    I would recommend this to a friend