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Customer Ratings & Reviews

$119.99

Customer reviews

Rating 4.7 out of 5 stars with 4287 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the C922 Pro Stream's overall performance and excellent video quality, making it great for video conferencing. Many appreciate its ease of use and simple setup. Some customers have noted occasional focusing issues and compatibility problems with certain devices. Others expressed concerns regarding the software and frame rate when specific features are enabled.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 4,287 reviews
  • Rated 3 out of 5 stars

    have not used it yet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    traveling; goal as to use it with the large monitor! However have not used it yet. May call geek squad for assistance!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unstable on tripod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera however it does not stay stable on the tripod. You need a separate microphone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor choice for webcam

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed too late to return under Best Buy return policy. Image quality is mediocre and the Logitech Capture software cannot be successfully installed on a modern mac - crashes on opening, unusable. So no adjustments can be made on camera definition/frame speed, etc. Logitech software known issue on macs. Learned too late this elderly webcam produced six years ago and software has not worked for others, either.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the Logitech C922 Pro Stream webcam and the compatibility issues with your Mac. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 3 out of 5 stars

    Works well on PCs and Intel macs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, has a hard time with exposure on brightly lit subjects. Software not updated for M1 macs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Settings don't Save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 2 of these and the biggest problem is any settings you change do not save through a reboot you have to do it over everytime very annoying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a webcam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for a webcam but do not expect to get the quality you can get out of your phone's camera

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a long time not this camera wont turn on without me unplugging then plugging back into the computer, very annoying

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Avg but reliable cam

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fine webcam. Never had issues. But never wowed by anything either

    I would recommend this to a friend
  • Cons mentioned:
    Background removal

    Rated 1 out of 5 stars

    Useless Background Removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews, some good, some bad...mine is bad. I needed this 100% for good background removal...it failed. BG removal is 3rd party software based and it's pretty sad, with all types of lighting parts of head, arms...get cut off. Don't get if you need background removal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This webcam is just average. It does what it needs to do but not super impressed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Background removal

    Rated 1 out of 5 stars

    Background Fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice except it would not do what I needed it to...remove the background. It only uses a 3rd party software to remove backgrounds but as others have said it does a poor job. Gets real choppy with BG removal and cuts off parts of your head, arms.... or that reason it went back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's just... ok...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure, does it's job. But I expected much better resolution and features for the price. Also, it does not stay very stable on the stand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Appears good for most people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the ascetics and tri pod of the device is really nice, but it has issues working with some razor products. When I attempt to have the web cam plugged in my Razer Deathstalker Ultimate disconnects from my PC. Also could only get the microphone to work while using the windows 10 OS.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Web cam

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1Returned did not suit my needs. I am sure this could be nice for another.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks like it will work, documentation poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to set this up at home. Come to find out, I needed more "power" than I have. I could set it up without an internet connection, but that would do me no good. There was no indication on the packaging of what computer specs were needed. After a laborious search of the Logitech site, I finally found a page of computer specs. We will be trying the camera at a different location soon

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted a year and then malfunctioned. Kept shutting off randomly. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no tripod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is deceiving - tripod did not come with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad of a camera. For the price I guess. Not bad

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Does not work with PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Webcam is not compatible with PS4. Had to return item. Very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Logitech and Bestbuy deny to fix problem.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great at the beginning BUT after a year and a half it stopped working. I tried to take it to best buy and they gave me a runaround and basically told me its a manufacturing defect, so i had to handle it with logitech. But Logitech has been a nightmare. warranty says 1 year on their website but on Bestbuys it says 2 year warranty for parts and over the phone bestbuy rep said that logitech should be able to replace it as long as i go get a diagnostic but still they denied it. Ive wasted to much time trying.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Michelle, Very sorry to hear that your C922 Webcam has stopped working and all the issues you're having with trying to get this resolved with Best Buy and Logitech. You may need to update the firmware for your camera which you can do by downloading Logitech's G Hub software. Here's the link to the download:  https://support.logi.com/hc/en-us/articles/360025298133. Hope that you found this helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech