Customer Ratings & Reviews
- Model:
- 960-001087
- |
- SKU:
- 5579380
Customer reviews
Rating 4.7 out of 5 stars with 4287 reviews
(4,287 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the C922 Pro Stream's overall performance and excellent video quality, making it great for video conferencing. Many appreciate its ease of use and simple setup. Some customers have noted occasional focusing issues and compatibility problems with certain devices. Others expressed concerns regarding the software and frame rate when specific features are enabled.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Disappointed due to short life of this camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this one in March end this year and few days back (less than 6 months) it stopped working all of a sudden. Tried to connect on other USB ports as well as other laptops without any luck.
No, I would not recommend this to a friendRated 1 out of 5 stars
My C922 purchase is defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controls for both the camera and microphone are set to max and cannot be adjusted. The microphone cannot be heard even though the volume is on max.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's weird! We'd suggest you to reach out to Logi support and the team will look into the issue. Apologies for the inconvenience.
Rated 1 out of 5 stars
Logitech - C922 Pro Stream Webcam - poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the camera for Zoom and WebEx based training sessions. Unfortunately, the video quality was inferior to that of the integrated camera on my MacBook Air, so I returned it. On the plus side, the Best Buy return and credit was seamless.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Paolo, thank you for your feedback! To adjust the C922 webcam performance, use Logitech Capture software: https://support.logi.com/hc/en-us/articles/360025141614 - In Zoom, you will select "Logitech Options" as the video source and not the "C922 Webcam" itself. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024156234 - Will, Logitech.
Rated 4 out of 5 stars
Good printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price was right. Little tough setting up WiFi. Got it going.
I would recommend this to a friendRated 1 out of 5 stars
Mid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mediocre video quality, really trashy stand. Not very usuable for the premium price they are asking for. Not worth.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're so sorry to hear about your experience with the C922 webcam. We take product design and quality very seriously, and we apologize for falling short in this area. Your feedback is instrumental in helping us improve our services and products.
Rated 1 out of 5 stars
No
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Resolution to low, freezing during Zoom. Higher resolution available at similar prices.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for you feedback. Your feedback is important to us, and we'll make sure to share it with the right team.
Rated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the next one down from this model which is great then I go and purchase this as a second cam for my podcast am not happy with it i should have got the same cam that i had. This camera is terrible and quality is bad.
No, I would not recommend this to a friendRated 1 out of 5 stars
Camera not user friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to set up and the camera wouldn't sit still on tripod. Had to return
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand your displeasure and apologize for any issues that arise. We will forward it along to the appropriate team so they can look into it. Thanks a lot!
Rated 1 out of 5 stars
Not supported very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera was supposed to be easy to use. Logitech does not seem to support it - there was no download for use, it does NOT live up to my expectations at all.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to read you're having software related issues with your C922 webcam. If you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024156234 Hope that helps!
Rated 1 out of 5 stars
terrible product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the camera is fuzzing and the mic volume is so bad I have to speak directly into the camera with 2ft or it doesnt work
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Hangerguy145,
Thank you for your feedback. Sorry for the inconvenience. Be sure to download the software for your device which will fix bug issue and download Logitech Options software to access all the features. If you need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
heavenview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No matter the lighting it is very dark and grainy. Returning it
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that you've had an unpleasant experience with our product. Please reach out to Astro support and the team will definitely see what best can be done.
Rated 1 out of 5 stars
Poor video quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Logitech in gaming accessories but the webcam is meh. It has a lot of trouble with light adjustment. Get something else for your money.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, sorry to hear that you are unsatisfied with your C922 Pro Stream Webcam. We are always looking for ways to improve our products, so we appreciate your review. I have this webcam as well and often times I need to fine tune my space when either streaming or on a video call, in regards to natural light coming into the office (or work space), ring lights, etc. Also, Logitech Capture (free software) is a great resource to enhance and tweak webcam capability. I hope this information is helpful. If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us Thanks, -Logitech
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good one. There were connection and visual problems with that camera and I bought this only 20 days ago. Not worth the price
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Idunnowhatsgoinon, thank you so much for the honest review. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. In order to get the best settings from your webcam, we recommend downloading our Logitech Capture software. There, you 'll be able to adjust your webcam settings to get the best video resolution possible. We apologize for the inconvenience. I'll attach a link to it at the end of this message. Thanks for being part of the Logitech Family, have a great day -Ricky | Logitech. https://www.logitech.com/en-us/product/capture
Rated 1 out of 5 stars
The worst
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst dash cam that I have ever seen. It will only work for a few days and then quits. Picture is not great quality either. Would not recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible camera , only had it 3 1/2 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is terrible 3 1/2 months and it won’t even turn on anymore . Can’t even return it to Best Buy either crazy non sense that is ....
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the webcam. It may need a firmware update. This can be found on the support page for this item on Logitech.com. If that does not work, this webcam does come with a 2 year warranty through Logitech. To file a claim for a new one please visit that same support page. I hope this helps!
Rated 1 out of 5 stars
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic does not work. I have to yell. Otherwise, your party cannot recognize your voice. I regret to buy it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to share your experience with the C922 webcam. I'm sorry to hear that you're not happy with the webcam due to the microphone quality. The C922 actually has 2 microphones (one on each side), and it sounds like you have a faulty unit. Please exchange it for another unit. If you are not within the return period, you can start a warranty exchange here: https://support.logi.com/hc/en-ca/articles/360025079873-Warranty-C922-PRO-STREAM-WEBCAM
-Charlton at Logitech
Rated 1 out of 5 stars
NO Stand with this camera!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera did not come with the stand. VERY DISAPPOINTING!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Bummed,
I am sorry that your camera did not come with all its accessories. The camera should include the tripod, so feel free to reach out to your Best Buy's customer service or Logitech's support team. Thanks for bringing this to Logitech's attention. - Leo from Logitech
Rated 1 out of 5 stars
Don't Waste Your Money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This webcam does not work With Virtual Meeting platforms. Don't waste your money.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Kevin,
Thank you for choosing Logitech. I am sorry that you have had trouble setting up your c922 webcam; I would like to help. I have attached a link to the “Getting Started” guide for the C922 webcam for your reference. Here you will find supporting software, product guides and further assistance. Please check the settings in your Virtual Meeting platform, select the C922 as the video and audio input device. You may need to check your computer’s privacy settings to allow the microphone and webcam to communicate with the Virtual Meeting platform. For further assistance please visit the Logitech support website.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024156234
Rated 1 out of 5 stars
Did not last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stopped working after just 1 month. Tried on different computers but would not connect. Possibly poor wire.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear the webcam stopped working for you. It does come with a 1 year warranty through Logitech so we can get that replaced for you! Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360025079873-Warranty-C922-PRO-STREAM-WEBCAM. i hope this helps! Thank you for taking the time to write this review, we really appreciate the feedback.
Rated 1 out of 5 stars
Speaker does not work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Speaker stopped working after 4 months of using.
No, I would not recommend this to a friend











