Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.4 out of 5 stars with 310 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the Combo Touch keyboard case's solid keyboard quality, protective design, and well-fitting form factor. The kickstand and overall ease of use are also appreciated. However, some customers find the added weight to be a drawback, and a few have experienced connectivity issues. While some appreciate the price point, it is worth noting that price was mentioned as a con.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 310 reviews
  • Rated 2 out of 5 stars

    Clumsy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an easy device to work with due to this piece.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback. It helps us identify where we can improve and provide a better experience with the Logitech - Combo Touch for iPad Pro 13-inch Logitech

  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this keyboard negative start I would. I have lost buttons, the buttons I do have, have to be pressed extremely hard or multiple times to work. This keyboard is terrible.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We are very sorry to hear that your Logitech Combo Touch is not working as expected and caused you such frustration. To help resolve this, we recommend contacting our social care team at socialcare@logitech.com. Please include the following information in your email:

      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 2 out of 5 stars

    Not recommended

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Side buttons don’t work. Does not last long Very over priced for short life

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience. We’re sorry to hear about the issues with the side buttons and product lifespan, as well as your disappointment regarding the value. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Border is getting lose, the glue used was probably not the proper one. For the price it is unacceptable. it literally is falling apart after 12 months. The case part this is, the keyboard is fine.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really sorry to hear about your experience with the Logitech - Combo Touch for iPad Pro 13-inch. That’s not what we aim for. Please contact us at socialcare@logitech.com with your details so we can assist you directly. Logitech

  • Rated 1 out of 5 stars

    Terrible Keyboard Touchpad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t rest palms on the palm rest. Palms hit touchpad and moves the mouse while typung. Do Not Buy this if you want a keyboard.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Apologies for the experience you had. I will take this as a feedback and share it with the dedicated team. Thanks! Logitech

  • Rated 2 out of 5 stars

    iPad keyboard

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard only works part of the time. The spacebar doesn’t work at all. I can’t keep it on the ipad

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech Combo Touch for iPad Pro. We're sorry to hear that the keyboard is only working intermittently and that the spacebar is completely non-functional. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    GARBAGE

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage, the hinge loosens up after a few weeks and slips open in your bag. The keyboard is cheap and should never have been used. The track pad jumps around, it even moves when not touching it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback, and we're sorry to hear about your experience. We apologize for the inconvenience caused and appreciate you sharing your concerns—it helps us improve. Logitech

  • Rated 1 out of 5 stars

    Cheap, poorly constructed and falling apart

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor craftsmanship. Mine is already separating at the edges after one month. Mouse pad is too large and easily activated accidentally while trying to type. Will not buy another one ever again.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are very sorry to hear about the issues you are experiencing with the construction and durability of your keyboard case, as well as the accidental trackpad activation. We apologize for the poor quality and the inconvenience this has caused. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    Eh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok at best. It sometimes doesn’t work when you want to type it has to be at just the right angle. I wish I spent the extra money.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback regarding the Combo Touch for your iPad Pro. We understand that the typing angle is not consistently meeting your expectations, and this input is valuable as we continuously strive for product improvement. Please know we're committed to delivering a reliable experience for all our customers. Logitech

  • Pros mentioned:
    Keyboard quality, Kickstand, Protection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Stylish, functional protection

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech combo touch keyboard case for the iPad pro 13-in model with the m4 chip gives tons of flexibility and convenience for using your iPad. Aesthetically, it offers a sleek look to the iPad, making it look more like an actual laptop, and it gives it a very professional look. The case features a kickstand which is excellent, especially if you want to use your iPad at a convertible desk that can be both standing and sitting. It has a wide range of flexibility, giving you many viewing angle options. The keyboard is also removable if you are watching movies on a small surface, using your iPad more as an ebook reader, or drawing on it. Being able to remove the keyboard is a nice feature, when you need it, but for the most part you will probably just leave the keyboard connected. Another feature that I absolutely have to have on keyboards these days is being backlit. The keyboard is backlit and features a multi-touch trackpad with excellent sensitivity. All of these great features are fantastic, accompanied by the fact that this case also adds protection for your iPad to help protect it from drops and other accidents.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're so impressed with the Logitech Combo Touch Keyboard Case! You positive feedback about its design, functionality, and protective features is fantastic. Thank you for choosing Logitech.

  • Rated 1 out of 5 stars

    Damaged via extremely bad packing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived damaged. Packaged badly without enough packing materials. Box got wet and collapsed, had to be retaped, and arrived as a tangled mess with holes.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely apologize for the damaged package and the condition of your Logitech Combo Touch Keyboard Case for iPad Pro 13-inch (M4 chip). Please contact your place of purchase to request a replacement.

  • Rated 1 out of 5 stars

    Keyboard

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not like it use to be and I couldn’t keep it to stay in place. The old one for 12.9 was better

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback regarding the keyboard case and are sorry to hear that it didn't meet your expectations in terms of stability and overall design compared to the previous model. We apologize for any inconvenience this may have caused. Logitech

  • Pros mentioned:
    Keyboard quality, Protection
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good unit, but there is a trade-off...

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone with an iPad who is interested in replacing their laptop or have a much better typing experience needs to purchase a case that also incorporates a keyboard. Given the charging ports built in to the iPad Pro, having a stand alone bluetooth keyboard may be a solution, but it can also be a pain as it will not maintain a charge through the iPad, meaning one more charging cable to carry around. Additionally, the iPad needs to be propped up (unless you want to use the iPad flat on a desk, your lap, or some other surface). Apple does make a case/keyboard combo that works great and really bridges the gap between laptop and iPad. However, this solution directly from Apple is not perfect as the keyboard is an integral part of the setup, so if you want to prop up your iPad and watch a movie (without having to worry about the bulk associated with a deployed keyboard), you are out of luck. That is where the Logitech Combo Touch comes into play. The Combo Touch has a case that envelops the sides and back of the iPad. While I did not subject my personal iPad to a drop test to see just how good the protection is, I am fairly confident it is better than with Apple's solution as this case goes around the entirety of the iPad (as opposed to just magnetically attaching to the back of the iPad without any protection for the sides/edges. The Logitech Combo Touch also has a kickstand off the rear that allows for positioning of the iPad vertically (you can stand it up, just as it shows in the picture). One other feature of the Combo Touch is that the keyboard can be completely removed or folded back so that the iPad can be used without the keyboard. Also, when attached, the keyboard is powered by the iPad itself, so no separate charging concerns exist. The problem that arises, however, is that the flexibility to remove the keyboard also diminishes the functionality of. the Combo Touch when trying to use it with an iPad in a laptop fashion. The Combo Touch must be used on a flat surface that has ample space to accommodate the keyboard (and the kickstand off the rear). Personally, this means no using it in bed because I cannot set the unit down on my lap without it falling over. I also cannot use it on an airplane because the trays are too short and, as I just mentioned, I also cannot place it on my lap without it falling over. (This is not a problem with Apple's solution, however, as the hinge mechanism results in the iPad resting over the keyboard, which serves as the base of the iPad in quasi-laptop mode, for lack of a better thing to call it.) The top row of function keys on the Combo Touch are also just slightly different than included in Apple's solution. This is not a big deal, personally. The user just has to be familiar with the function keys on his or her particular solution and go from there. The keyboard is comfortable to type on and the touchpad works well. Again, on a flat surface with adequate room, the Combo Touch works great. If your surface is not flat/stable, however, there are issues.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed review of the Logitech Combo Touch for iPad Pro 13-inch (M4 chip) Keyboard Case! We appreciate your insights into the product's features and your comparison with other options. We'll continue to work on improving our product offerings to address potential limitations and cater to diverse user preferences.

  • Rated 1 out of 5 stars

    Disappointing purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is too big to use unless on a table. Tried to return and Best Buy refused

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for any inconvenience caused by the Logitech Combo Touch Keyboard Case not meeting your expectations in terms of size. We understand that portability is important. If you're still within the return window, please contact Best Buy customer support to discuss potential resolution options.

  • Pros mentioned:
    Keyboard quality, Protection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Worthy competitor to the Magic Keyboard

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the Apple Magic Keyboard, which I used on my three previous generation iPad Pro 12.9, I was hesitant to change anything with my routine. I was especially hesitant because I generally trust Apple OEM products but when I heard that Logitech, a company that I know puts out good products, was taking a fully integrated stab at the keyboard market for iPad, I dove right in. The most obvious difference between my Magic Keyboard and the Logitech Combo Touch is that the keyboard is detachable, and the back case stays on my iPad at all times. My general workflow with my iPad Pro at home is that I use it naked when I'm watching tv on the couch or sitting up in bed, but always magnetized to my Magic Keyboard when I'm outside the house. The Logitech case stays attached to my iPad, offering edge protection when not using the keyboard, with all proper port openings, magnetic connections, and a slot for my Apple Pencil to magnetically charge. The touchpad feels similarly responsive to the Magic Keyboard and the keyboard/backlight are equally useable, but the touchpad on the Logitech is significantly larger - maybe double the size. I never had any problem with the Magic Keyboard touchpad but bigger is better in this case. The two cases look almost identically sized. Of note, there's no integrated charging port on the Logitech like there is on the Magic Keyboard, which gives you a place to plug in the USB-C cable on the hinge. You'll have to plug in your iPad via the normal port, which isn't as sleek as having the wire sticking out of the corner when using on a desk. The only major thing I like better about the Magic Keyboard is the way that the floating hinge works. It brings the iPad screen closer to my face right behind the keyboard and that little bit of elevation makes using it on a desk slightly more comfortable. On an airplane, it also means that you'll end up with more space to use it. The depth of the Magic Keyboard in use is significantly smaller. Also, anyone who uses the Magic Keyboard knows that it doesn't have much play in terms of viewing angle, even though it generally doesn't feel like a detriment because the small range seems like it's perfect no matter where I'm using it. For some people, the Logitech's kickstand might be a positive, as it gives you a much bigger range of viewing angles. All in all, I'm happy with the keyboard because it's more important to me to have a case on it when I'm using it without the keyboard. The edge protection when it's in my bag is another huge positive for me.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed review of the Logitech Combo Touch for iPad Pro 13-inch (M4 chip) Keyboard Case! We appreciate your insights into the product's features and your comparison with the Apple Magic Keyboard. We'll continue to work on improving our product offerings to address potential limitations and cater to diverse user preferences.

  • Pros mentioned:
    Keyboard quality, Protection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Just as good as the Apple Keyboard for a lot less

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to start by thanking the Best Buy Tech Insiders Network for sending me this Logitech - Combo Touch for iPad Pro. Right after I bought the new iPad Pro 13" M4 I decided to get a keyboard case for it. I bought a very inexpensive keyboard case online and when I got it I couldn't believe how heavy it made my iPad. The keyboard had magnets on the bottom to stick to the base of the case which was a very heavy slab of rubber coated iron which was attached to the case of the iPad and even thought I could remove the keyboard, the heavy case was permanently attached to the iPad. That would be fine if I were using the iPad just as a laptop for writing but when I wanted to hold the iPad in my hands for reading a book, magazine or comic, it was extremely heavy. I wanted something much lighter. This Logitech case was made much differently. The keyboard is attached to the base of the case but is held on magnetically to the frame. When I want to sit back and read from the iPad, I remove the keyboard and the iPad is just a little heavier than a bare iPad. It does add protection to the back and edges of the iPad though. The back of the iPad case has a flap that sticks magnetically to the back of the case and can be opened so it acts as a stand for the iPad with or without the keyboard attached. The previous keyboard required charging it separately using a USB-C charger whereas this Logitech case charges the keyboard when the iPad is charging since it is connected to the iPad using the little pin connectors. The keyboard is illuminated and has a row of function keys that will control the brightness and volume of the iPad, advance pause or reverse audio tracks, activate Siri, take a screenshot, and turn on do not disturb. When using the trackpad, a small gray circle moves around on the screen like a mouse cursor so you can click on things rather than click on the screen and you can even draw using the trackpad in an art app. The case of course has the cutout holes for the mics and speakers and buttons that let you change the volume if you are using the case without the keyboard attached. This case really turned my iPad into a full fledged laptop and sells for a lot less than the Apple branded one. I'm really loving it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing review of the Logitech Combo Touch for iPad Pro 13-inch (M4 chip) Keyboard Case! We're thrilled to hear that it's a perfect fit for your iPad and that you appreciate its versatility and features. Your positive feedback means a lot to us as we continue to create exceptional products that elevate your iPad experience.

  • Rated 1 out of 5 stars

    Cheap

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product feels cheap for the price and also the fingertips leaves are annoying

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech Combo Touch Keyboard Case. We understand that durability and user experience are important factors when choosing a product. Your input will help us improve future designs.

  • Pros mentioned:
    Keyboard quality, Protection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great alternative keyboard for the iPad Pro

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech Combo Touch for the iPad Pro 13-inch is a good keyboard case. It features a detachable keyboard and a nice sized trackpad. It comes in a graphite color. This keyboard case works with the latest model of the iPad Pro 13-inch with the M4 chip. The iPad fits inside the top portion of the case, like a bumper style. This can also help protect your iPad from minor drops. The bumper case attaches magnetically to the keyboard. The magnets are fairly strong. There is no need to charge the keyboard because it gets its power from the iPad. There are 3 pin connectors on the inside of the bumper case that connects to the pins on the back of the iPad Pro. There are then pin connectors at the bottom of the bumper case that connect to the pins on the keyboard case. The trackpad is larger than most iPad keyboard cases. It’s about the same size as those found on newer model MacBooks. The keys on the keyboard have good key travel and I’m able to type accurately and with ease. The keys also have backlighting which makes it easy to type while in dark environments . The keyboard has shortcut keys above the numeric keys that come in handy. I wish there was a key that could be used to lock the screen and put it into sleep mode. It has a home button that will take you back to the Home Screen. It has a screenshot button, which I would have much rather had a sleep button instead. I guess overtime it will come in handy. Overall, I’m enjoying this keyboard. It’s a great alternative to the OEM keyboard.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing review of the Logitech Combo Touch for iPad Pro 13-inch (M4 chip) Keyboard Case! We're thrilled to hear that it's a great alternative to the Apple Magic Keyboard and offers the features you need. Your positive feedback means a lot to us as we continue to create exceptional products that elevate your iPad experience.

  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great touchpad with very few hiccups

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech Touchpad for iPad Pro 13 has made my iPad feel so much more productive. The trackpad itself is smooth and accurate, and using gestures feels natural. It’s honestly a huge quality-of-life improvement when I’m typing emails, navigating long documents, or switching between apps. It turns the iPad into more of a laptop-like experience without losing the tablet feel. I got mine in Sand, and it looks fantastic. It’s a nice break from traditional black or gray, and it still feels premium. The keys have good travel and feel comfortable for longer typing sessions. I can knock out work without feeling cramped. My only small issues: I had a little learning curve getting used to how the trackpad interacts with iPadOS. Sometimes gestures don’t act exactly how I expect at first — but after a few days it became second nature. Also, the touchpad cover adds a bit of bulk compared to using the iPad naked, but it’s worth it for the functionality. Overall, this is a great accessory if you’re serious about productivity on your iPad without carrying a full laptop.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Pros mentioned:
    Keyboard quality, Kickstand
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Choose how to use your case and keyboard!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case and keyboard combo. I also have the Magic Keyboard and while I enjoy that I do find the Logitech to suit my needs much more. Straight away having a detachable keyboard is a major win for me. This way I can use the iPad like a tablet which sounds odd but when you use the one from Apple it feels more like a slightly hindered laptop. With this I can just pull away the keyboard and be extremely mobile. The case also has a kickstand which is excellent. I’m not sure why nobody else offers this kind of case for the iPad and I’m not sure why Logitech don’t offer this as a stand alone option. The case feels really premium and protects the iPad really well. The kickstand is very sturdy to the point I can lay in bed with the iPad on my chest and not have to worry about it tipping over. It’s an excellent case. The keyboard is also nice with a large trackpad, reminds me a lot of the Surface keyboard. As it’s break away it means you’re not always having to carry it around which means less weight which I think is important when using a mobile device. The Apple MK is heavier that the iPad itself which can become a drain slogging it everywhere. Overall I love this setup and think it’s the best option. The only negative is it’s not great for lap use with the keyboard

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing review of the Logitech Combo Touch for iPad Pro 13-inch (M4 chip) Keyboard Case! We're thrilled to hear that it's your favorite iPad case and that you appreciate its versatility and features. Your positive feedback means a lot to us as we continue to create exceptional products that elevate your iPad experience.