Customer Ratings & Reviews
- Model:
- 920-009608
- SKU:
- 12250360
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
It was a great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the item alot. My trackbar did get froze a couple times so I returned it but ill be getting another
I would recommend this to a friend- Pros mentioned:Keyboard quality
Good for some
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this keyboard if you're like me and would like to fold the keyboard over and use the iPad. The keyboard separates very easily amd really only good for tabletop users.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Bowho,
Thank you for your feedback. Sorry for the inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Cheaper and better than...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Common sense better buy. Premium feel with babklit keyboard. Did I mention cheaper and better?
I would recommend this to a friendDefective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the product was defective. I had to return it. The space bar did not function. I can't assess the usefulness of a defective product.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for letting us know about your experience with the Combo Touch Keyboard Folio. We sincerely apologize that the product you received was defective and that the space bar did not function, requiring you to return it. We understand how frustrating it is to receive a product that doesn't work as expected.
Unreliable and unresponsive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard is unreliable in connecting to iPad. The space bar is unresponsive about 75% of the time. I’m pretty disappointed in this purchase.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for reaching out and sharing your experience with the Logitech Combo Touch Keyboard Folio. We're really sorry to hear about the connection issues with your iPad and that the space bar is unresponsive so frequently. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
- Cons mentioned:Weight
Detachable backlit keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's too big and heavy. Not user friendly. It is not easy to use. I only use it at night to shut my system down. I don't like it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Detachablebacklitkeyboa,
I am sorry that the Combo Touch is not what I expected. I will record your product insight and pass it on for further review. Logitech appreciates your product review. - Leo from Logitech
Backing lighting does not work reliably.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first one didn't work well as the back lit keyboard did not work. Logitech did replace the first Combo Touch Keyboard with a new one after I had to jump through several "hoops" to make sure I did have one that didn't work. The second keyboard has now stopped working. The Backlighting does not work. I am reluctant to ask Logitech for a third Keyboard so I am using it without backlighting.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Grandmatisix,
I am sorry that the Combo Touch is not working as expected. Please, reach out to the Logitech support team for a replacement. Logitech appreciates your product review. - Leo from Logitech
Such a wonderful product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean let’s be honest isn’t this what you’ve always dreamed it could be?
I would recommend this to a friendWrong ITEM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, it was not the right size. I went with what the website suggested I buy and not even close to the right product.
No, I would not recommend this to a friendiPad stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, highly recommend for usage everyday
I would recommend this to a friendKeys are off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keys are off. I tried typing and underscore and the $ symbol and it typed other characters. I wanted this keyboard so i went to exchange it and all the ones in stock were the same. Upsetting
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Logitech case for iPad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is attached by magnet. Not sure I like that it separates from the case. We shall see.
I would recommend this to a friendSeveral keys do not work.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard is fine but several key did not work. Replaced the keyboard but the same keys were inoperative. Believe Logitech may have a manufacturing problem.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the keyboard. Please make sure that your IOS is updated to the latest version. I hope this helps. Thank you for taking the time to write this review, we appreciate the feedback.
Trackpad stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this less than a month ago and with the the new update on Logitech my trackpad stopped working...... I have been a scammed.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the track pad no longer for you! Fortunately, this combo touch comes with a year warranty so we can get that replaced for you! Simply just visit this support page to file a claim: https://support.logi.com/hc/en-us/articles/360044742114-Warranty-COMBO-TOUCH-for-iPad-7th-gen-iPad-Air-3rd-gen-and-iPad-Pro-10-5-inch. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
It should have a note staying this Never for kids
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard detaches from ipad too easy. I would be asking for my money back
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand your concern regarding the keyboard's detachment and the potential risk for children. We apologize for any inconvenience this has caused. Since you're looking for a refund, we recommend reaching out to the place of purchase directly, as they handle those specific requests. They should be able to assist you with the return process.
?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The iPad cover did not live up to expectations. It is mediocre at best.
No, I would not recommend this to a friendBad trackpad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first put it together, the trackpad worked great. But once I updated the firmware the trackpad quit working.
No, I would not recommend this to a friendNot good, do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. Would never suggest anyone to purchase. The keyboard always comes unattached. It’s difficult to know which side to open when you’re trying to open it the right side up. I don’t like that you can’t rotate which side the iPad is laying on while using the stand to hold it up. It doesn’t raise the iPad up far enough for a decent view either.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Amanda, sorry to see you're unsatisfied with the design of the Combo Touch Keyboard Case. Unfortunately, Logitech doesn't have anything that I could recommend as an alternative to give you what you're looking for. The only way to achieve that will be with something like a universal tablet case. But those are usually one size fits all and have to be charged separately unlike the Combo Touch which is specifically made for and powered by the iPad. Hope that helps.
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this along with my iPad—I wanted to protect my tablet, make typing documents easier, and be able to “draw” on my iPad. Unfortunately this did NOT come with the stylist that is in the photo of the product. I was HIGHLY disappointed as the product details did NOT say “stylist not included.”
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi,
Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Impracticle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to take the keyboard off every time you want to use it just as a tablet. It doesnt fold back or behind. Its completely impractical! Returned!
No, I would not recommend this to a friendBrand response from Logitech
Posted .That sounds like an issue. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –