Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 1266 reviews
(1,266 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Robert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially I loved this new keyboard as it the second one I've had in 3 years. The first one lasted almost two years and my brand new one is already broken. The space bar is not working. Now I'm going to have to take the time and jump through the hoops to get a new one under the warranty. Hopefully it has one. Disappointed to say the least.
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear that the spacebar on your new Logitech Combo Touch Keyboard Folio for Apple iPad Pro 12.9" has stopped working so soon, especially after your previous one lasted much longer. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 3 out of 5 stars
Not for Lap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed something portable. The configuration does not allow lap use of IPad. Exchanging for Apple Magic Keyboard which does allow for lap use.
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
I would recommend this to a friendBrand response from Logitech
Posted .Hi Author, we're sorry to see you're unsatisfied with the Combo Touch for iPad Pro 12.9 5th Gen. Unfortunately, this case is not made with the larger IPad to sit in your lap while typing, like you stated. It is definitely used better on a table like surface.
Rated 5 out of 5 stars
Geeat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best quality for a great price! If you dont want to pay full price for Apple’s case, this is a great alternative.
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
I would recommend this to a friendRated 3 out of 5 stars
Keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok but not exactly like I wanted so may trade it in.
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your feedback on the Logitech Combo Touch Keyboard Folio for iPad Pro 12.9". We understand that it may not have met all your expectations. We'll continue to work on improving our product offerings to meet a wider range of user needs.
Rated 3 out of 5 stars
Great keyboard when responding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the access to the keyboard but sometimes the spacebar doesn’t respond to my touch????
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
I would recommend this to a friendRated 3 out of 5 stars
Great but wish there was black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this compared to some of the other options but it doesnt stay clean.
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Sand
I would recommend this to a friendRated 3 out of 5 stars
Good but ….
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected both wired and wireless connections but no wireless function. And opening problems. There is no handle or gap.
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
No, I would not recommend this to a friendRated 3 out of 5 stars
iPad pro 12"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I would like the bigger screen because my eyesight is bad but this item is huge. Way to big if you travel and are sitting next to someone, even with a privacy screen on.
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
No, I would not recommend this to a friendRated 3 out of 5 stars
Bad choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not helpful with codes was not able to print or copy n paste
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .We would love to help you further, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 3 out of 5 stars
Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The flap in the back doesn’t give it much support when having it to stand up.
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
I would recommend this to a friendRated 5 out of 5 stars
Great keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this keyboard! I like how it lights up, pops off easily and the case is very sturdy! 
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
I would recommend this to a friendRated 3 out of 5 stars
Combo touch iPad Pro 6 th
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy but flap not easy to open feel awkward on weight in modern devices
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
I would recommend this to a friendRated 2 out of 5 stars
Too hard to snap iPad in and out of
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and returned it before leaving the store (bc there was none on display to try). I found it hard to snap the iPad into the case which would prevent me from using the camera feature more frequently on my iPad. I liked the Apple Magic Case (even though more expensive) much better bc it simply clicks on to case magnetically and stands the iPad up off the table creating a nice display. Fir the money this may be a better option if you don't plan on removing the iPad too frequently from the case.
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear that you found the Combo Touch iPad Pro 12.9" Keyboard Case's design to not be conducive to taking pictures. You shouldn't have to unsnap it out of the case in order to take pictures or shoot videos because the case shouldn't cover up the camera when aligned correctly. Simply detach the keyboard, which uses the same Smart Connection that the Apple Magic Case uses. Here's a link to the product page for the Combo Touch that you may find helpful:  https://www.logitech.com/en-us/products/ipad-keyboards/combo-touch-ipad.html?crid=1762. Thank you for choosing Logitech. - Richard from Logitech
Rated 2 out of 5 stars
The gym
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way to heavy it weighs more than the i Pad itself. :(
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback. Your feedback is important to us, and we'll make sure to share it with the right team.
Rated 3 out of 5 stars
Not a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan, it doesn't flip all the way to the back, really important to me, and it doesn't click when touching it, you actually have to hard press the touchpad. Returned
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
No, I would not recommend this to a friendRated 4 out of 5 stars
Nice case and keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased when I received an iPad Pro. Works really well, only issues that I’ve observed is every once in a while, the “trackpad” stops working, and you have to disconnect and reconnect the keyboard portion. Other issue, and could just be me, but to open it up, you have to get between the space where the Apple pen sits, otherwise it’s a bit tricky due to it being magnetically attached to the ipad
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
I would recommend this to a friendRated 2 out of 5 stars
Returned and Got Magic Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaped out and went with this instead of the Magic Keyboard and ended up returning it. The track pad is just not as good as the Magic Keyboard and also it’s a bit annoying to open it every time you want to show someone something. The keyboard would just flap every where and you’d have to use the kick stand. The Magic Keyboard was just overall the better quality and requires less space.
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
No, I would not recommend this to a friendRated 5 out of 5 stars
Great keyboard!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent keyboard. Works very well with my iPad. Very much a needed addition to my work life.
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
I would recommend this to a friendRated 5 out of 5 stars
Work great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard was purchased for my daughters and they actually related their satisfactory
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
I would recommend this to a friendRated 2 out of 5 stars
Terrible for Traveling or Going Anywhere
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is good if you plan on putting it on a desk and never going anywhere. It does not open easily and nothing holds the Apple Pencil in place except the magnet. So, it falls off often in your bag. It doesn’t sit well in your lab and bends easily. It looks fantastic but doesn’t perform well. I had the other Logitech Folio for my iPad Pro 11 inch and it was the best case/keyboard ever. This one is clunky and doesn’t perform well. I don’t like the mouse pad either.
This review is from Logitech - Combo Touch Keyboard Folio for Apple iPad Pro 12.9" (5th & 6th Gen) with Detachable Backlit Keyboard - Oxford Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi David, thank you for sharing your experience with the Combo Touch for iPad Pro. I'm sorry that the design of the Combo Touch didn't meet your needs and expectations. I'm sorry that the case doesn't open well, for some that is appealing because then it offers more protection for the iPad in case it does slip or fall. Currently this is the only case that Logitech offers for the iPad Pro 5th generation. I hope you are able to find good use of it until something more suitable for you comes about. Thank you for being a Logitech customer. Kristi from Logitech












