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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $259.99

Customer reviews

Rating 4.5 out of 5 stars with 1261 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers have good things to say about the keyboard quality, protection, ease of use, and price of the Combo Touch Keyboard Folio. Many appreciate the durable build, the included stand, and how well it fits and protects their iPad. However, some customers note that the added weight and potential impact on battery life are drawbacks. The kickstand functionality receives mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,261 reviews
  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    It protects and let's you do what you need to do

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is compatible with iPad Pro 12.9-inch 5th generation only... ONLY? Well not so fast. It will fit the 4th generation width and length wise but depth is where it differs. The M1 iPad Pro is a bit thicker by 0.5mm. I didn’t see any issues using this with my older 4th Gen iPad Pro as the cutouts and buttons were all positioned properly. This is made out of Oxford Grey woven fabric on the top and bottom of the keyboard and on the backside of the iPad case. There’s no rubber on the bottom so it does slide easily on smooth surfaces. Depending on your working surface, I can see the fabric wearing off, tearing and getting dirty. Same for the top of the keyboard where your hands are constantly on it and that will eventually get dirty, worn and discolored. But most likely though, I will probably have a different iPad before that happens, LOL. I think just plastic there on the top of the keyboard would have been better and easier to keep clean. It looks nice though for now. The silicone where it surrounds the four speakers is pretty flimsy. I found myself using that area for my thumb when I wanted to adjust the viewing angle. The cutouts for the speakers, camera and ports align perfectly. The camera is well protected. The buttons are fully covered and work fine. The only sizable area of the iPad that is not covered is the cutout for the Pencil. Opening it is very awkward. There’s not enough lip on either the keyboard or the iPad case to easily separate the two with your fingers. You can’t open it like you would a laptop. It uses magnets to keep it closed and it is pretty strong. What I end up doing is I stand the iPad on its side and it makes it easier for me to pry them apart. There’s a cutout at the top for charging an Apple Pencil but even with that, there is still no lip to use. Once you get it open, the iPad wakes and effortlessly connects to the keyboard. I’ve been using a Brydge keyboard and that was good for typing and it made the iPad look more like a laptop but if I wanted to just use my Pencil and draw, I would have to separate it from the keyboard. Just like this Logitech but it is so much simpler with this Combo Touch to go back and forth from typing to viewing, reading or drawing and the adjustable kickstand makes it easier to find the right angle. You get a full row of shortcut keys at the top. The keys are backlit and has 16 levels of brightness but after the first eight or so I could not really tell the difference anymore. The backlight turns off automatically after 30 seconds of inactivity. There’s no onscreen level indicator for the brightness of the keyboard backlight like for the display brightness. The keys are comfortable to type with but doesn’t have much key travel and the keys just barely stick out, almost flush with the surface. Large, click-anywhere trackpad is wide, almost as wide as the 2020 MacBook Air. Not much space vertically so highlighting multiple paragraphs was a task. It is responsive and pretty accurate and it supports Multi-Touch gestures like pinch, swipe, tap and more. It draws power directly from the iPad using the Smart Connector so it does not need batteries and makes connecting to the iPad easy and effortless. However, the drawback to that is it definitely drains the iPad battery much faster. The Combo Touch is very comfortable to type on. It is very versatile and offers protection against bumps. The only thing I really wanted the Apple Magic Keyboard for is that it lifts the iPad higher off the surface for better posture. This is well suited for my use and needs.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello neio11! I'm happy to hear that, overall, you're enjoying the Combo Touch for iPad Pro 12.9". Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 1-year limited hardware warranty. Thank you so much for the feedback on the case design! I will be passing that along. - Maggie from Logitech

  • Rated 2 out of 5 stars

    Returned before I could take a picture

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not stand steady. Continually fell disrupting classmates and others in the area.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the instability of the Logitech Combo Touch Keyboard Folio. We understand how frustrating it must have been to have it continually fall and disrupt your classmates. Your feedback is important to us, and we'll use it to improve our products.

  • Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not like the magic keyboard. There is a delay in the track pad. And ots annoying puting on lap. Its impossible. Also, the typing is not a fluid. In addition, the stand sucks and is flimsy. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm, surprisingly, not a fan. It wouldn't stay connected and would have to get it back online, just for it to lose connection again. I've used many Logitech accessories before and never had a complaint. I was able to return the item for another brand, altogether.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the connectivity issues with the Logitech Combo Touch Keyboard Folio for iPad Pro 12.9". To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 1 out of 5 stars

    No magic in this one

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is much worse than Logitech previous keyboards. It’s pain to balance on your lap and is very heave

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the Combo Touch for the 12.9" iPad Pro. We're sorry to hear that you find it less comfortable for lap use and heavier compared to previous keyboards, and that it didn't meet your expectations. Logitech

  • Rated 2 out of 5 stars

    Paid to much for to little

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To expansive falling apart,already, seems nice at first but than it loosens up key already came off

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That sounds like an issue. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech knocked it out of the park with this one. The flexibility and configuration just elevates the whole laptop-to-tablet game for people who are undecided. Utilizing the smart connector is a big deal.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe too complex for ME?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason the Logitech would have a mind of it’s own, deleting a whole paragraph if I brushed against the touchpad. Maybe just my hamfistedness but I couldn’t live with it. Bought a ZAGG to replace it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Coffee,
      I am sorry that the Combo Touch is not what you expected. I will record your product insight and pass it on. Logitech appreciates your product review. - Leo from Logitech

  • Rated 3 out of 5 stars

    Nice for the price as a get me done option.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value but outer shell covers thunderbolt port making adding accessories, or charging very difficult. Im actually having to remove the case to do simple chores. Keyboard is just below what you'd expect for the price range. Gets the job done. Mouse pad is below average. It's an unenjoyable and tedious experience, but the key board gets the job done. Attaches firmly. Back stand is nice and sturdy. Outer material is nice. Would not buy again, and will likely have to modify the type port opening or, just buy another case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FAULTY product. Stopped working in. 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working exactly at the anniversary of the one-year warranty. However, when I contacted Logitech for support, they informed me that they do not have a support center. Their only proposed solution was to offer me a 10% coupon to purchase a new one. No even trying to troubleshoot the issue, but an 10% discount code.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unfortunate and not happy to hear. However, please provide your information to our support team by emailing socialcare@logitech.com for further assistance regarding the issue. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please dont waste 200 on a case. Just buy one off amazon. And the rubber around the screen isnt durable. Honestly not worth it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about your experience! We'll make sure to share the feedback with the team. Thanks for bringing this to our notice.

  • Pros mentioned:
    Keyboard quality, Protection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Get this not Apple’s. Surface Pro setup clone

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech has been known to closely work with Apple on great accessories. It has never been more evident than in their collaboration with the Crayon, and earlier keyboard cases for the iPad. While Apple does their own thing, it’s almost like they look to Logitech to create the broader appeal accessories that might obscure the pure “Apple experience” on presentation. In other words, Logitech makes the every man accessories that offer the functionality but perhaps don’t look quite as elegant. The Combo Touch keyboard case is an epitome of that approach. Open the box, and you’ll be presented with the world’s best copy of a Microsoft Surface without including a display. Not that they’re outright copying the design; in fact the fabric in use is very different, and the kickstand is not nearly as solid feeling as the magnesium based shell of the Surface. But let’s be honest, the kickstand, the magnetic detachable backlit keyboard; this is the world’s best way to transform your brand stinking new M1 iPad into a surface killer and it’s fabulous. Beyond the direct comparisons with a Surface, basically the case offers good protection, flexible viewing angles, and versatility you won’t find in any other case that I’m aware of. The case itself snaps in well, and is backed by a fabric that feels quite durable. The edges are given about a mm of clearance over the screen which is a nice amount of protection. The edges are flexible and feel TPUish. No hard plastics to crack here. The viewing angles are afforded by the kickstand design, which offers a large range of motion, matching the newer surface devices. Also, since it’s a full length stand, it’s quite stable. The ability to simply push on the top of the screen to angle it back further is a great feature for people who really do use their Apple Pencils a lot. Speaking of the Pencil, there is a cut out on the case to ensure you can wirelessly charge and attach the Pencil. If you don’t use or have a Pencil, it also offers a convenient place to grab to open the keyboard portion of the case. Speaking of the keyboard, it’s excellent. My normal average is about 75-85 WPM, and I consistently hit 80 WPM on this keyboard. This is on par with the Apple Keyboard - which I loved, but this keyboard has a secret weapon: it’s not afraid to spread out. When you pull the keyboard down you’re presented with a mirror of area of the iPad screen. This means not only do you get identical key sizes of Apple’s offering, but you get an additional row of function buttons and an even larger trackpad. The function row allows for adjusting backlight brightness of the screen, and keyboard, as well as volume and media keys. I cannot tell you how many times I wanted to adjust brightness or volume with Apple’s offering, but couldn’t without digging into the control center. Having dedicated function buttons is a huge win over what Apple offers. This spread out nature also adds to the feeling that you’re using a laptop - for good or bad. I appreciated the expanded capabilities, stability, and better trackpad of Logitech’s offering. Being able to simply detach the keyboard by pulling is the same party trick that Surface Pro’s offer, and it’s just as awesome here. It sticks solid with magnets but is easily removable with a pull. Once off you have a very nice media consumption setup with no keyboard in the way. Reattaching the keyboard is quite satisfying as it just clicks right into place. iPadOS does a great job of detecting the attach/detach and everything feels first party here. What really drives the first party feel here is the use of Apple’s POGO pin setup for accessories. Unlike many keyboard cases you see on the market, this is no Bluetooth affair - this is a keyboard that gets its power and data connection from pins found on the back of the iPad. What that means is that there is 0 lag with the keyboard, creating a fluid typing experience that if you’re using the iPad as a creative device, you really want. You never have to worry about what you’re typing. That extends to the trackpad, which is super responsive and supports all the same gestures as Apple’s offering while being larger! The keyboard closes over the iPad screen automatically deactivating the screen and is magnetically held in place. The case feels firm and secure, just like you want from a case. Overall the bulk added here is definitely more than Apple’s case, but Logitech offers a lot more protection and frankly keyboard. On the 12.9” iPad this is less noticeable than I would assume the 11” is, but either way it is more, and consequently the iPad feels like a 13” device, whereas the Apple keyboard case seems to keep it feeling smaller than it actually is. Overall it’s hard to lob much criticism at this case. When I got my first 12.9” iPad Pro I sought out cases that offered a kickstand like my old Surface Pro. There were a few, but none that offered a keyboard and I ended up just going with Apple’s keyboard. Finally I have my new 5th gen iPad and the perfect case to compliment it - essentially exactly what I wanted: a copy of the Surface kickstand and keyboard. This case is brilliant - and if you’re primarily typing on your iPad: a writer, developer, or knowledge worker: this is your setup. Don’t even waste time on Apple’s keyboard, this is cheaper, and better in almost every way. This is just as transformative to the iPad and letting the keyboard and trackpad stretch their legs a bit adds a ton of value. I highly recommend this case (used the keyboard to write this review)!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working fine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is mot working good, and wen i use in some time the cober is goin out alone

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your experience. We're sorry to hear that your Combo Touch Keyboard Folio isn't working well and the cover detaches. We understand the inconvenience this may cause. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 2 out of 5 stars

    Not a fan, returned and bought the magic keyboard.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan, I bought this keyboard initally but was not happy with it. I instead retuned this and bought a magic keyboard a few days later and believe it is well worth the addtional cost.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Nick, thank you for your feedback! The Combo Touch keyboard case that enables whole new levels of versatility. Type, view, sketch, and read with iPad Pro or iPad Air — all while keeping the front, back, and corners snug and protected. With the new click-anywhere trackpad, together with Logitech’s signature laptop-like keyboard, you can work and create effortlessly.

  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month after I bought this the keys are sticking and Best Buy refuses to do anything about it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely appreciate you sharing your experience with the Combo Touch Keyboard Folio. We understand your disappointment with the sticking keys and Best Buy's response. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 2 out of 5 stars

    Keys pop off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept, but keys keep popping off. I do like that it attaches to the pins on iPad so don’t have to worry about Bluetooth

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect compliment to iPad Air Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect keyboard for a student on the go with limited space. Quick to set up. the removable keyboard is convenient when wanting to use in class.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Case Not Holding UP

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not holding up. It is bending by where the speakers are on both the top and the bottom.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Howie,
      I am sorry that the Combo Touch is not meeting your expectations. Feel free to contact the Logitech support team to receive personalized assistance claiming your device's warranty if you think this is a manufacturer defect. Logitech appreciates your product review. - Leo from Logitech

  • Rated 1 out of 5 stars

    Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just ok not as good as Apple Magic Keyboard. The salesman told me the higher price of Apple when my iPad was smaller so price was less than quoted. I wouldn’t buy this again

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret to hear that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it. Thanks for the feedback.

  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get it not worth. If u want fully functional keyboard for iPad buy Magic Keyboard

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your insights with us. We will be sure to pass on your feedback to the right team. We sincerely appreciate you taking the time to offer helpful suggestion.