Customer Ratings & Reviews
- Model:
- 920-007824
- |
- SKU:
- 4638451
Customer reviews
Rating 4.5 out of 5 stars with 1475 reviews
(1,475 customer reviews)to a friend
Customers are saying
Customers admire the CREATE Keyboard Case for Apple® iPad® Pro 12.9" for its high-quality keyboard, excellent protection, and user-friendly design. However, some find the case to be heavy and bulky, impacting portability. A few customers also noted that the price point might be considered high by some. While the viewing angles are functional, some users expressed a desire for greater adjustability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Keyboard qualityCons mentioned:Weight
Rated 5 out of 5 stars
Don't hesitate to buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided on this keyboard case over the Apple one because it seemed more sturdy. This one is perfect for holding your iPad Pro on your lap or sitting it on the arm of your recliner while using. (sectional sofa with no chance of iPad falling in floor) Love the feel of the keyboard. It is set up like the one that I use on my Mac so no awkward searching for keys. If you are going to be using you iPad Pro anywhere other than a desk or table, I recommend this one. Sure, it is a little bit heavier than the Apple one, but that is part of what makes it so sturdy and more like a laptop when you are using it.
I would recommend this to a friend - Pros mentioned:Keyboard quality, Protection
Rated 5 out of 5 stars
Loving it so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this keyboard just fine, in spite of some of the negative comments I've seen elsewhere. It was easy to insert the pad, the pad's volume/lock keys work fine (tho the keyboard volume and lock keys are more convenient). The lit keys are sweet. It inverts flat no problem. The weight actually adds to the stability and my overall security -- I've already cracked screens on two earlier iPads. I'm pretty sure that I'm going to keep it, though Best Buy gives till January for returns over the holidays in case something even better comes along.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 1 out of 5 stars
Won’t stay closed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The magnet that is supposed to hold the portfolio closed isnt very strong. As a result, the case will not stay closed if placed vertically. It’s a shame as there are not many case choices for the 12.9 Pro, especially single piece cases with lighted keyboards. I ended up returning it and getting the Logitech Slim Combo Keyboard Folio Case.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Trying to save money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I had to return it cause the space bar would just go off on its own tried to and gave in and spent more money and got the apple one
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro - Purple
No, I would not recommend this to a friendBrand response from Logitech Customer Care
Posted .Hi Mpay,
We're sorry to hear there were some issues with the space bar, this is definitely not the normal experience from our users and you can exchange this unit for a new one.
The goal of our Logi CREATE Keyboard Case is to deliver on its promise of productivity, helping you get more done with your iPad Pro and to help to protect the front and back of your iPad Pro from everyday handling, bumps and scratches.
If you decide to give another chance to our product, we'll be ready to assist you on any question you might have.
Best regards,
The Logi CREATE Team
Rated 3 out of 5 stars
IPad Pro cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cover works great, the keyboard sometimes doesn't work, but that's rare. I wish there was a spot for the pen to hold it.
I would recommend this to a friendRated 1 out of 5 stars
Delays
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delays Can't use Apple pencil when connected. Also a lot of delays that should not be there with smart connect. Maybe an Apple problem
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro - Purple
No, I would not recommend this to a friendBrand response from Logitech Customer Care
Posted .Dear User,
We are pleased to let you know that the iOS 9.3 public beta is available.
Updates to the iOS 9.3 public beta will resolve any lag you are experiencing when connecting the Logitech CREATE keyboard with iPad Pro.
To download the iOS 9.3 public beta, use the Safari web browser on your iPad Pro to visit http://beta.apple.com/profile and login with your Apple ID. Once you've downloaded and installed the iOS 9.3 public beta, you will automatically be prompted to update the Logitech CREATE keyboard when you connect iPad Pro with your CREATE keyboard.
If you need further assistance, please visit our community at :  https://forums.logitech.com/t5/Tablet-Cases-and-Keyboards/bd-p/TabletCasesKeyboards
We appreciate your patience!
Best regards,
The Logi CREATE Team
- Pros mentioned:Keyboard quality, ProtectionCons mentioned:Price
Rated 3 out of 5 stars
Best iPad Pro keyboard...for the time being
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're a new iPad Pro owner and you need a keyboard, this is your best bet for your device, especially since it provides superior protection (thanks to a sturdy design) when compared to Apple's keyboard, which is also $10.00 more expensive. That said, it's a sure bet that superior options will appear in the months to come from companies like Targus and Clamcase. And at $150.00, it's not like this thing is cheap, which makes switching keyboard cases anything but trivial since we're not talking $20-$30 here. If you need something right away, go for it. The design is good (especially like the fabric on the outside) and the keyboard is solid. That said, it might also pay to wait a little while longer.
I would recommend this to a friend Rated 1 out of 5 stars
Terrible Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this case for about 9 months, and it's cracked on both sides, despite only being transported in a laptop sleeve and in a laptop protected area of a backpack. The IPad fits too tight, it's difficult to use the volume and sleep buttons. And now that it's cracked, the IPad often falls out. Not at all happy with this purchase.
No, I would not recommend this to a friendRated 2 out of 5 stars
Worst keyboard case ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what happened but this keyboard did not work as expected since day one. The softwares were updated so I really don't know but there was a delay in the typing and it was so slow. The keys will get stuck and keep typing the same letter over and over. I have a Logitech keyboard case for my iPad Air 2 and it has always worked flawlessly. I returned this one and bought the apple one.
No, I would not recommend this to a friend- Cons mentioned:Weight
Rated 2 out of 5 stars
To big and heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It made the iPad to big and heavy, I took it back and got a thinner case.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Still looking for the best keyboard solution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the CREATE Logitech keypad for use with the new iPad Pro. Many nice features, but unfortunately it's ergonomically limited and just doesn't have the key response of a traditional keyboard. It's slightly more bulky than their newer iPad slim keyboard, but my search continues.
No, I would not recommend this to a friend- Pros mentioned:Keyboard qualityCons mentioned:Weight
Rated 5 out of 5 stars
It's a good case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My needs were simple: I wanted a case that would protect a klutz like me from dropping and destroying my thousand-dollar iPad. To that end, this is a perfect case: it's sturdy and easy to grip (it's covered with a course fabric). The keyboard works flawlessly, and it uses a magnetic connector that's strong enough to allow the whole thing to be lifted once it's connected. I am not sure why others had such difficulty inserting their iPad into this case. It was straightforward, although at first I wasn't sure it was seated properly. I think the diagram helped. Note that when you slide it in, it will depress the Lock button and the iPad will offer to shut down. The one complaint I do agree with is that the volume buttons are a little difficult to press. But I think you'd get that with any case. And yes, it ends up being a little heavy, approaching the weight of a laptop. But it's easy enough to pop the iPad out.
I would recommend this to a friend Rated 3 out of 5 stars
key pad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and feel of this key pad bu tit bugs me how I have to wait for it to "take a breather"
I would recommend this to a friendRated 1 out of 5 stars
Not good at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is good but it doesn’t hold the iPad Pro tight enough and it can slide out.
No, I would not recommend this to a friendRated 1 out of 5 stars
Won't last.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first one quit working soon after I purchased. It appeared one of the pins that connected to the iPad was pushed too far down to make contact. Best Buy replaced, but it wasn't too long before the same thing happened to the replacement. Don't waste your time or money.
No, I would not recommend this to a friendRated 2 out of 5 stars
poor design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design of the keyboard rubs against the screen of the Ipad and could cause permanent damage. I will be returning it to Best Buy.
No, I would not recommend this to a friend- Cons mentioned:Size
Rated 1 out of 5 stars
Lasted 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product isn't worth $150 iPad doesn't stay in it at all. Now the little tabs have broken off so I'm taking it back for a new glad I got the warranty. Don't waste your money on this product.
No, I would not recommend this to a friend - Pros mentioned:Keyboard qualityCons mentioned:Weight
Rated 4 out of 5 stars
Best Keyboard so the iPad Pro so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First review I have written I think and the reason I'm writing it is because I think this product gets a bum wrap because people complain about bulk and weight at times. If you cover the iPad on both front and back you will add some bulk to the product. If you take the Apple Keybaord, and I'm an Apple fan, and it were to covered the back of the iPad I think the bulk will be similar to the Logitech. So it unfair to compare bulk and weight if one covers one halve and not the other. So if you set those aside what you get from the Logitech is the Top Fucntion Key row absent from the Apple Keyboard and the backlit keyboard when working on dim lighting. I have use this product with the keyboard and with the iPad collapsed on the keyboard on the sofa etc and I'm able to manage with it pretty well but you will notice the weight a little but it's a small price to pay in my option for the benefit you get from the product. I think overtime this material will fair better than the Apple because I think it leans it self to withstand a little more and keep its appearance but only time will tell.
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro - Purple
I would recommend this to a friend Rated 3 out of 5 stars
Stand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't really like it returned it a couple days after purchase
No, I would not recommend this to a friendRated 1 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special.....no light up......no great thing that one needs
This review is from Logitech - CREATE Keyboard Case for Apple® iPad® Pro - Purple
No, I would not recommend this to a friendBrand response from Logitech Customer Care
Posted .Dear Hksf,
Thank you for your feedback on our Logi CREATE. We’d love to provide some background on the overall design. This product was designed to provide front and back protection, and can be used as a laptop replacement, including features such as:
- Its scissor keys. The backlight keys are the best keyboard technology available today and provide the best typing experience possible.
- Its durable materials help to protect the front and back of your iPad Pro from everyday handling, bumps and scratches.
// We hope that you find the Logi CREATE Keyboard Case delivers on its promise of productivity, helping you get more done with your iPad Pro.
Best regards,
The Logi CREATE Team












