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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1475 reviews

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92%
would recommend
to a friend

Customers are saying

Customers admire the CREATE Keyboard Case for Apple® iPad® Pro 12.9" for its high-quality keyboard, excellent protection, and user-friendly design. However, some find the case to be heavy and bulky, impacting portability. A few customers also noted that the price point might be considered high by some. While the viewing angles are functional, some users expressed a desire for greater adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,475 reviews
  • Rated 2 out of 5 stars

    Ok keyboard/case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keyboard/case combination works for early well sometimes I have to turn iPad off and on for to start working again that could be a programming error on Apple's part or not not sure the material for the outside of the case is not my favorite I'd be happy with the leather overall not bad

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for Kids

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got an iPad Pro for online school during COVID. We got this so he could do school work. Within a month the keys were broken and he has not used since.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would not buy this produce, too many problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking iPad case and keyboard. Very unfortunately: 1. the volume buttons do not work properly. 2. On more than one occasion the volume was shut off. 3. It "takes an act of congress" to take the iPad off and on the case.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lags

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why it does, but it lags when typing. I had the red one and it did not do it. Bought the black because of color, have to take it back. The keyboard just cant keep up with my typing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Works perfect for Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the keyboard, it is a little heavy as some of the reviews commented, but hey! get a life, it works great, and really who cares if it is a little heavy. that is just more protection.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Best Option for Laptop-ish Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a fan of Logitech's (or is it Logi's) earlier keyboards for iPads, I immediately purchased this keyboard to use with my new iPad Pro. It is a solidly built case and it is a little bulky. It also adds a good amount of weight to the iPad, but it also provides you with the closest experience to a fully functional laptop-style keyboard available on the market. The keyboard is a breeze to use. Just open up the case and set your iPad near the docking connecter and it will snap into place with a satisfying click. It feels really stable while in laptop mode and there is enough support when using the touch screen. The keyboard features a full number row as well as a function row for on/off, brightness, playback, and search. This is really helpful because the case does cover the on/off switch and volume buttons and the plastic is really resistant, making those buttons hard to press. The keyboard has a good amount of tactile feedback and does not feel mushy. And the backlighting is great and with the new connector on the iPad, the keyboard never needs to be charged or paired. It all happens seamlessly when you click the iPad into place. You can also fold the case into a tabletop mode, which is nice for using a sketching app or holding in your lap to watch videos. The case also feels very durable and is covered in a tough cloth-like material. A few things I think Logi could improve is the bulky heft of the keyboard. Although it does feel very stable, the case is pretty thick and I feel they could trim off some of the fat on this case. It adds a lot of weight to an already heavier device, so don’t expect this case to be really sleek and light. Sliding the iPad in and out of the case is also a little intimidating and tough, but I understand they had to secure the iPad in the case. It just made me very nervous getting the iPad into the case. Overall, if you’re looking for a case that gives you a laptop like experience and you don’t mind adding bulk or heft to your iPad Pro, I would highly recommend this case. It is strong, secure, and typing on it is great. But if your looking for sleek and thin, you should probably look elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this keyboard for my iPad Pro and it worked perfectly for about a month then it began to have the error message 'accessory not supported'. I had really hoped the last iOS upgrade would have fixed it but it hasn't. I tried to reboot my iPad and all of the weird ways people had posted but no such luck. Total waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last long. Stopped working after a year so I am not happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not stay connected. You have to keep replacing it back on the connection to make it work

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Does not fit new pro...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fit... does not specify either... would not recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    GREAT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! this is such an awesome case for my Ipad pro, especially after spending over a thousand dollars. I love it because it protects my Ipad pro all around it. However, some people complain about the added weight, but I personally don't see any difference. It seems very light to me. I've two kids and they both tried to get the iPad out of the case but was unsuccessful. Thanks for such a great product and I truly recommend this product to anyone who wants to buy a durable case for their ipad pro.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase isn't worth it your constantly worrie about it scratching your iPad screen

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect Keyboard Solution for iPad Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked one up at Best Buy this evening. Had ordered the Apple keyboard, but it still had 4 weeks back order, so when I saw this along with the positive reviews here and elsewhere, decided to cancel the Apple one and go with the logitech keyboard. It offers adequate protection for the iPad and is easy enough to set up. Love the backlit keys and the top row function keys for volume, dimming, task switching, etc. I am very satisfied and do not regret getting this, I think it's actually more functional than the Apple one and it's a little less expensive. Very good quality build and feel.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very relaible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok for few days, and after that stop working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover always snapped my iPad out of place as I was setting it up. I did not want to risk my iPad investment by using this horrible unsuitable and unprotective product. Wish the salesperson would have introduced me to the actual suitable I pad cover that Apple designed. Ended up trading it for the apple cover.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive paperweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after roughly 60 days. I tried calling support, but they hide behind unlisted phone numbers. Don't buy, unless you have money to burn, in which case, burn the money - less effort than schlepping to the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Viewing angle, Weight

    Rated 2 out of 5 stars

    It's OK but.....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good: This keyboard has a great design, good typing keys and a nice outer layer for protection. The Bad: It feels like it may weigh 5 lbs by itself. It flaps all over the place, and if the iPad were dropped, there's no telling how it would land. The viewing angle is horrible, and doesn't work well with the pencil. Very disappointed and I am returning. I hope Apple's version makes me feel better about purchasing the iPad Pro.

    No, I would not recommend this to a friend
    • Brand response from Logitech Customer Care
      Posted .

      Dear User,

      Thank you for your feedback on the Logi CREATE.

      Though we understand that you have concern about the weight and size, we’d love to provide some background on the overall design. Because this product was designed to provide front and back protection, and can be used as a laptop replacement, weight and size is a natural result. Aspects that contribute to the size, include:
      - Its scissor keys. The keys used require additional material, but are also the best keyboard technology available today and provide the best typing experience possible.The keyboard’s backlighting, also slightly adds to the case’s weight.
      - Its durable materials also help to protect the front and back of your iPad Pro from everyday handling, bumps and scratches.

      // We hope that you find the Logi CREATE Keyboard Case delivers on its promise of productivity, helping you get more done with your iPad Pro.

      Best regards,
      The Logi CREATE Team LogiCC

  • Pros mentioned:
    Keyboard quality, Protection

    Rated 4 out of 5 stars

    Good Product Does Not Rotate for Profile Apps

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love this product is there was a way to make the screen rotate to 360 degrees for profile viewing for apps that use this orientation. The keyboard feels good, and the outer case supplies a great deal of protection. The lighting on the keyboards is super handily on flights and in low light areas. It basically comes down to deciding if you can live with reading a screen sideways when using apps with profile only orientation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPAD never seems fullly secured inside when snapped inside and standing IPAD up inside to use keyboard is not really functional as case keeps falling down

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Awesome keyboard!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchase this keyboard instead of the Apple keyboard. It protects the entire iPad. I purchased the red cover with the gold key pad. Looks great with my gold iPad. The keys are very easy to use and once the iPad is connected it is very stable. It has more features than the Apple keyboard and was $20 less. Great product and value!! Check it out before you make your purchase.

    I would recommend this to a friend