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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 1373 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the high-quality keyboard, ease of use, and protective qualities of the CREATE Keyboard Case for Apple iPad Pro 9.7". Many appreciate its convenient features, such as the pencil holder and the fact that it doesn't negatively impact battery life. While some found it added weight or had occasional connection issues, the positive feedback on the keyboard and overall functionality outweighs these concerns for most users. A few users mentioned challenges with charging while the iPad was in the case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,373 reviews
  • Rated 2 out of 5 stars

    Good but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted to exchange it for the more sleek apple keyboard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only one key on the keyboard worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitec Create keyboard for my ipad Pro only worked for a few seconds when I first purchased it. I tried adjusting several settings to no avail. The keys lit up, but only one key functioned (the keyboard Key). Even the Geek Squad could not get it to function.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a very reliable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keypad has to be in EXACTLY the right place with respect to the iPad to work half the time or more. I would love to return it for a better one that really works but my 15 days are up. So. Don’t lose your money like I did. Don’t buy this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Logitech Sucks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased new and had several keys that were not wired correctly giving the wrong letter or symbol. Although brand new Logitech refused to honor any sort of warranty stating it was out of warranty even though I had me receipt.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this keyboard for about 3 months when it stopped working. I called the manufacturer and said nothing could be done since it was past the 30 day mark. Not worth the money AT ALL!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Clunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not suit our needs. Was too clunky when folding it back to use the iPad while holding like a book. I'm sure it would be fine for typing at say a table, but just not what we wanted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is often not recognized by IPAD. It constantly tells you it is looking to upgrade software driver. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken after 1 months of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keyboard just stop working. I was only using it a few hours a week. I'm passed the return timeframe...and now I have to send it back to the manufacture.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn't work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get the keyboard to work with my iPad & there are no instructions that come with the product. I'll need to bring it in for help from the Geek Squad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not highly recommended, broke down in less than a month of use, the keyboard is very easy to disconnect. Was not very useful to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through 3 of these now to try and get one to last for my son. The quality is just not there for the price!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with this case and returned it for the apple keyboard. It's slimmer and can detach.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after just a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week, the keyboard stopped working. Nothing out of the ordinary, but it stopped.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was 11/11/16 and the keyboard stopped working. I loved it up to that point.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality, Protection

    Rated 5 out of 5 stars

    Awesome case and keyboard combo for iPad 9.7 pro.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has been wonderful. Great protection and convenient backlit easy to use keyboard. Very long lasting battery life for keyboard. Only complaint is sometimes the smart connector does not lineup just perfectly with my iPad and has to be adjusted rather frequently to connect

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Best keyboard out, except 1 issue.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I LOVE this keyboard. Ive had it for weeks now and I love the feel of the keys, I love the outside material, I love the brightness of the backlight. I love the way it folds. People complain it scratched their screen. I feel if you shell out $600+ on an iPad Pro, just spend another $20 on a screen protector. That's what I did and not a single scratch yet. I just love it!... BUT, there's 1 downfall that REALLY bothers me... The keys don't stay backlit for long. They stay on while you're typing, but if you stop for 5 seconds (literally), the light turns off until you start typing again. This isn't a problem if you're in a well lit room. But if you're someone who likes to sit on your front porch at night doing some work online like me, it might bother you too. I get it's a battery conservation feature, I just wish they would have implemented an option to switch that feature off. But even with that 1 issue, I still give it 5 stars cause the good outweighs the bad tremendously. I still love this keyboard!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Better than the Apple version

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I intended to purchase the Apple version of the smart connect keyboard for my iPad Pro 9.7" (I'm writing this review on it now). My Best Buy store did not have the Apple version in stock, so I checked out the Logitech one. I was actually impressed by several factors. The outside of the case has a textured, almost carbon fiber feel to it. This will certainly help me hang on to the device when carrying. It has a holder for the Apple Pencil and most importantly, a lighted keyboard, which the Apple version does not have. At $20 cheaper than Apple, this was a good buy. Overall, I really like this keyboard. This is my second iPad and third keyboard I've used and this is better than Zagg or Belkin. My only complaint is the keys are a little slick, but typing overall is still no problem. It almost resembles the feel of my MacBook Pro. Certainly a good product and fortunate for me that the Apple version was out of stock.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Best Keyboard of the bunch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rate the Logitech Keyboard case for the IPad Pro the best...and I know first hand, since this I am on my third keyboard. I first purchased the Apple Keyboard. Key images began wearing out after a week. And there wasn't a real feel for the keys. Then I had to re-start my Ipad several times to reengage. Also, not practical to pull out Ipad once in place. Second keyboard...the Brydge. Nice feel, but sooo heavy and the ipad kept falling backwards when titled back. Eventually it stopped working. The Logitech is WONDERFUL! If feels sleek, it's not too heavy, quick response to my typing. Closing it feels like it's really protecting my device. And I can fold back or under when I want to use the Ipad without the keyboard. From someone who has tried at least three keyboards... I say buy the Logitech. Oh, and it's the best priced!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great accessory to have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy the keyboard for the Apple iPad Pro but found this Logitec brand instead of the Apple brand because it is backlit and price, of course. So far it is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Pleasantly surprised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was purchasing the iPad Pro, I noticed this cover since it was 1/2 off in a bundle. So I bought it. I didn't expect much. I absolutely love it. The keyboard gets power from the iPad. So, no batteries are needed. There's a place to put the Apple Pencil. On the keyboard, there are several shortcut buttons. I love the fact that the keyboard is back-lit. I highly recommend this cover

    I would recommend this to a friend