Customer Ratings & Reviews
- Model:
- 920-009952
- |
- SKU:
- 10765226
Customer reviews
Rating 4.6 out of 5 stars with 1253 reviews
(1,253 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and no hassle to type rather the iPad keyboard.
This review is from Logitech - Folio Touch Keyboard Case with Trackpad for iPad Air 11-inch - Latest Model (M2 &M3), iPad Air (4th & 5th gen) - Graphite
I would recommend this to a friendRated 4 out of 5 stars
Mostly great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it but i have like 1 issue. It sometimes disconnects from the iPad so I’ll have to like close it and open it a couple of times before it works again. Though doesn’t happen to often so it’s not much of an issue.
This review is from Logitech - Folio Touch Keyboard Case with Trackpad for iPad Air 11-inch - Latest Model (M2 &M3), iPad Air (4th & 5th gen) - Graphite
I would recommend this to a friendRated 4 out of 5 stars
Awesome key board
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard is great! Works very well and it easy to use
This review is from Logitech - Folio Touch Keyboard Case with Trackpad for iPad Air 11-inch - Latest Model (M2 &M3), iPad Air (4th & 5th gen) - Graphite
I would recommend this to a friendRated 4 out of 5 stars
Best keyboard out there for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, especially if you’re looking for a cheaper version of the apple Magic Keyboard. I would give 5 stars, however I don’t like how the keys touch whatever surface the iPad is on when in tablet mode.
This review is from Logitech - Folio Touch Keyboard Case with Trackpad for iPad Air 11-inch - Latest Model (M2 &M3), iPad Air (4th & 5th gen) - Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended, my daughter bought me one and I had to buy her one.
This review is from Logitech - Folio Touch Keyboard Case with Trackpad for iPad Air 11-inch - Latest Model (M2 &M3), iPad Air (4th & 5th gen) - Graphite
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your review of the Logitech Folio Touch Keyboard. We are thrilled to hear that you and your daughter are both impressed with its features. The positive feedback regarding user experience and versatility is greatly appreciated.
Rated 3 out of 5 stars
Helpful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. I don't like the cursor at all. It is helpful for typing on my iPad.
This review is from Logitech - Folio Touch Keyboard Case with Trackpad for iPad Air 11-inch - Latest Model (M2 &M3), iPad Air (4th & 5th gen) - Graphite
No, I would not recommend this to a friendRated 4 out of 5 stars
For Ipad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what i need for my ipad air to use it for my needs
This review is from Logitech - Folio Touch Keyboard Case with Trackpad for iPad Air 11-inch - Latest Model (M2 &M3), iPad Air (4th & 5th gen) - Graphite
I would recommend this to a friendRated 1 out of 5 stars
Broken Keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard quit working after two years of delicate use. When I called Logitech support, they went through laughable troubleshooting methods. For example, "did you restart the iPad, or is the tech item up to date"... Legitimate troubleshooting for a software issue; however, they still failed to offer any solutions to the keyboard that flickers on/off when folding/ unfolding the case. (Keyboard does not work at all in a seated position) At the end of the phone call, the person informed me of my lack of options and that there was no discount for a replacement or a repair service. Look! I understand that the device/ tech is out of warranty; nevertheless, any option would be better than "too bad, so sad." I will never buy another Logitech product based on this experience. The too bad, so sad is not a one-way street Logitech. If you are on the fence about this keyboard, rest assured that the keyboard will break out of warranty and that Logitech customer service will leave you without assistance.
This review is from Logitech - Folio Touch Keyboard Case with Trackpad for iPad Air 11-inch - Latest Model (M2 &M3), iPad Air (4th & 5th gen) - Graphite
No, I would not recommend this to a friendRated 2 out of 5 stars
Crapped out just outside of warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard was fine for just over a year and then stopped working entirely. Per Logitech support this is a hardware issue and I am just outside the 12 month warranty. They can do nothing to help. Looking online, this appears to be a common issue. This keyboard is too expensive to only last a year of light usage.
This review is from Logitech - Folio Touch Keyboard Case with Trackpad for iPad Air 11-inch - Latest Model (M2 &M3), iPad Air (4th & 5th gen) - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for the feedback and we apologize for the troublesome experience you had with the Folio Touch keyboard case. We will do our best to make your future experience with us even better.
Rated 4 out of 5 stars
Happy with the iPad Air 10.9" Touch Keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard folio for ipad air 10.9" is very useful. I use it to take notes on the ipad. The keyboard is just right for my fingers. The case is rugged enough to stand up to use by my daughter who uses it in her online classes. I am so far very happy with the purchase.
This review is from Logitech - Folio Touch Keyboard Case with Trackpad for iPad Air 11-inch - Latest Model (M2 &M3), iPad Air (4th & 5th gen) - Graphite
I would recommend this to a friendRated 2 out of 5 stars
Short product life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great while it worked but stopped working completely after 9 months of use. Also because it is completely sealed there are no options to fix it if anything goes wrong. Would not recommend.
This review is from Logitech - Folio Touch Keyboard Case with Trackpad for iPad Air 11-inch - Latest Model (M2 &M3), iPad Air (4th & 5th gen) - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate and we're sorry about the experience. Please reach out to Logi support and the team will definitely see what best can be done.
Rated 1 out of 5 stars
Missed the mark
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the iPad so so heavy not worth it. Do not recommend for teens or anyone that doesn’t like it heavy. Also doesn’t stand up right to use as an actual laptop
This review is from Logitech - Folio Touch Keyboard Case with Trackpad for iPad Air 11-inch - Latest Model (M2 &M3), iPad Air (4th & 5th gen) - Graphite
I would recommend this to a friendBrand response from Logitech
Posted .Hi Coolmom,
I am sorry to hear that you are not happy with your Folio Touch for iPad. I understand that you would like a lightweight iPad case. The Folio Touch compromises weight to add extra shock protection; therefore, this item may not be the best suited for your needs. Also, the Folio Touch comes with a retractable fin to stand up the iPad and use the device in its laptop form; this feature also adds extra weight but allows users to interact with their iPad as they would interact with a laptop. I hope you find this information helpful in finding the perfect fit for your needs.
- Leo from Logitech
Rated 1 out of 5 stars
Not compatible with new iPad Air 2020
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful case and keyboard but not compatible with the new iPad Air 4th Gen. 2020. The speaker holes don't line up and the power/touch id button is covered. Returning this to buy the Magic Keyboard, which I know will work.
This review is from Logitech - Folio Touch Keyboard Case with Trackpad for iPad Air 11-inch - Latest Model (M2 &M3), iPad Air (4th & 5th gen) - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello customer, I'm sorry to hear that your Folio Touch keyboard case wasn't working properly for you. The Folio Touch keyboard comes in two different variants, one for the 4th generation iPad air, and one for the iPad pro 11 inch, first and second generation. I would make sure you purchased the correct version before returning the product, and if










