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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 174 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the lightweight design, comfortable shape, and responsive performance of the G Pro (Hero) Wired Optical Gaming Mouse. Many appreciate the customizable RGB lighting and easy-to-use features, finding it well-suited for gaming. However, some users have reported issues with the side buttons, experiencing problems with responsiveness and durability over time. The price point is also frequently mentioned as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 174 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    its a mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it needs to do. easy to set up and extra control is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bass with clear sound, helps remove background noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Definitely would recommend. !!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another battletank mouse from logitech.its been tough tested

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I love Logitech mouses but...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Logitech mouses but it seems like every mouse I buy it has some type of issue with it. This mouse will randomly slow down or speed up without me touching the settings. It'll annoyingly last for anywhere between 10-25m. Unfortunately I can't return because the window to do that has passed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my son wanted. Very good quality. Happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    son is very happy with it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to exchange because the right click button stuck on the original one

    I would recommend this to a friend
  • Pros mentioned:
    Dpi, Rgb lighting
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best wired gaming mouse

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t mind using a wired mouse, you can’t go wrong with this Logitech – G Pro Wired Optical Gaming Mouse. The design and shape is simple and traditional which makes it very easy to use. The lighting features are pretty cool and can be fine-tuned using the downloadable software including turning the lights off entirely which is what I ended up doing. The software allows you to control many other features and settings which are all actually stored on the mouse’s on-board memory which means the settings will carry-over to any other computer with which the mouse is used, even if that system does not have the Logitech software installed. As far as performance goes, the mouse is very responsive and accurate and the middle dpi button makes switching dpi settings instantaneous which can really come in handy in certain gaming situations. Overall, if your gaming needs do not require you to use a wireless mouse, this Logitech – G Pro Wired Optical Gaming Mouse would be an excellent choice and I highly recommend it!

    I would recommend this to a friend
  • Cons mentioned:
    Side buttons

    Rated 2 out of 5 stars

    Double clicking in less than 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left button of the mouse starts to have the double-clicking problem within 1 year of use. Everything works fine until the issue happens, the lifetime of the clicks is questionable.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi DaiH, we're sorry to see you're having some performance related issues with your G Pro Hero Gaming mouse. You do have a 2 year limited warranty that comes with the purchase of the mouse. This can be used to have a replacement mouse sent to you. You can do that here: https://support.logi.com/hc/en-us/articles/360039271594-Warranty-PRO-Gaming-Mouse. Hope that helps.

  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse for my son and absolutely He loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse for my son and absolutely He loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have preferred the wireless but to expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like a mouse should. No complaints .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid inexpensive gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for an on-the-road laptop mouse or as a spare

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great features for gaming/work, but small in hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be another near-perfect mouse from Logitech, but it's a bit small. Unless you're a teenager, this mouse isn't going to be comfortable for long sessions of whatever you're doing. Just be aware.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This is trash and so is Logi Customer Service!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse began to double-click for me in a few months. Do not buy this product. Additionally, the logitech customer support has done nothing but send me emails asking for endless videos to prove this doesn't work instead of actually servicing their product. Find something else to buy instead of this garbage.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Frank! We're sorry to hear you're having issues with you G Pro (Hero) Wired Optical Gaming Mouse with LIGHTSUNC RGB Lighting. This product is backed with a 2-year warranty from Logitech, so simply click on the Support link on the product page https://www.logitechg.com/en-us/products/gaming-mice/pro-hero.910-005439.html, and follow the steps to get the file a warranty claim. - Mathieu from Logitech

  • Cons mentioned:
    Side buttons
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice minimalist gaming mouse

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of mice with weird shapes and numerous programmable buttons. Personally, I find that the odd shape and buttons get in my way more than they help. I know many people like the odd shaped mice with numerous buttons but I don't. This mouse has the normal round contoured shape and fits the hand perfectly. It also has good grip during intense gaming although I wish it were a tad heavier. Although it's not one of those mice that looks like it's about to transform into an Autobot, this mouse does have a few extra buttons and one in particular can constantly get in the way. That would be the DPI adjustment button. It constantly gets in the way whenever I try to use the scroll wheel too quickly. Considering how everything during a game happens very quickly, I was inadvertently hitting the button a lot at first. The button can be modified in the Logitech Gaming software but it's annoying for anyone who wants to get started with the mouse right out of the box. The mouse is fast and precise as expected. It's very accurate during gameplay and I love the tracking. It provides fast pinpoint precision. When desired, DPI can be adjusted on the fly for faster or slower tracking. All buttons are mappable/programmable and there are several gaming profiles already embedded in the software/firmware. The amount of LED lighting on the mouse is perfect. It's visible enough to match the LED illuminated gaming case, keyboard, speakers and mousepad that it shares the desk with but it's also subtle enough to avoid LED overkill. I like LED illuminated rigs but not illuminated to the point of looking like a cheesy casino on the Vegas Strip. All of my peripherals, including this mouse, have minimal LED lighting. So far, I have no complaints with this mouse. It's getting the job done and in enjoyable fashion. The price point is fantastic when it's on sale (usually for half off the MSRP) and I like that it offers the features I want and leaves out what I don't care for. This isn't a wireless mouse but I prefer gaming with a corded mouse for better performance, better reliability and no need to charge or replace batteries for the mouse, lighting or both. I have a ton of cheap wireless mice for desktop duties. In fact, I also use a wireless Bluetooth mouse on the same rig for routine desktop tasks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    decent controller for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this controller / mouse is ok for gaming but was not my first choice

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t really have any issues. Just wasn’t good for my grip and feel.

    I would recommend this to a friend
  • Cons mentioned:
    Side buttons

    Rated 1 out of 5 stars

    Bad buttons

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid a lot of money for this mouse and it only lasted 2 months before the buttons started double clicking. Best Buy will not allow an exchange!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the double click issues you are having with the mouse! Fortunately, it has a warranty through Logitech. Please visit the support page for this item to start the claim process so we can get you a replacement! Thank you for taking the time to write this review, we appreciate the feedback.