Customer Ratings & Reviews
- Model:
- 920-009388
- SKU:
- 6372528
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the keyboard's quality, compact design, and customizable RGB backlighting as significant advantages. Many appreciate its ideal size, ease of use, and unmatched response time, along with its appealing design. However, some customers find the key switches quite clicky and believe the product is overpriced. Additionally, a few mention that the lighting could be more accessible and that the keyboard can be a little loud.
This summary was generated by AI based on customer reviews.
waste of money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good while it lasts. MIne lasted roughly 6 months then I had to buy another one because all of the other one except apples keyboards dont last more than 6 months.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate you sharing your experience. We're sorry to hear you're dissatisfied with the product, feel it's not worth the cost, and that it only lasted roughly six months. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Meh.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yikes. Definitely not for me. Those blues are traaaaash and real loud. Rattles a ton as well.
No, I would not recommend this to a friendGood, but not great.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid construction. Responsive, but the buttons are a little too clicky for my tastes.
No, I would not recommend this to a friendKeyboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this but wound up returning it for a larger keyboard
I would recommend this to a friendLoud switches but overall great keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud keyboard, I cannot stand the noise of blue switches. If you like blue switches then this keyboard is for you
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your feedback. We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.
Overall great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup is difficult with mac. But works fine after some time
No, I would not recommend this to a friendLogitech wired mechanical keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice keyboard, it looks like it can fall off your desk a couple times and be fine. Very sturdy
I would recommend this to a friendGreat purchae
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was skeptical on buying a new keyboard, however logitech never disappoints, truly the best
I would recommend this to a friendOverpriced!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent gaming keyboard. Keys are responsive as expected, BUT Logitech is super cheap and stingy. 1. no key puller included 2. keys aren't double shot. the letter D is already starting to fade in less than 1 month.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Nick, Very sorry to hear about the issues you're experiencing with the G Pro Gaming Keyboard. At Logitech, it is our goal to ensure you are completely satisfied with your purchase. To that end, there is a 2-year limited hardware warranty that is offered with the G Pro Keyboard. Here's a link to File A Claim: https://support.logi.com/hc/en-us/articles/360059520333-Warranty-PRO-Keyboard. Hope that will be a step in the right direction to getting a resolution. We appreciate you being a Logitech customer. - Richard from Logitech
Good gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice small keyboard and good build quality. Logitech always delivers good products
I would recommend this to a friendLove it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves this keyboard and the clicking noise it makes while gaming.
I would recommend this to a friendAmazing Keyboard
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic keyboard. Love these clicky switches. They feel and sound great!
I would recommend this to a friendgoob
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.goob keyboard very good nice sound, cable is kinda bad tho
No, I would not recommend this to a friendPricy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive and the GX Blue switches take a decent amount of force to actuate. Not a problem for me but maybe for those that like linear or membrane keyboards.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Patrick. I'm sorry to hear about your experience with the G Pro keyboard. We will be taking this into consideration. Thank you for shopping Logitech. - Maggie from Logitech
No support by Logitech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were unable to get through to Logitech to fix color issues. During this difficult time with the Virus I can understand why but we needed a working keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Gamer! Sorry to hear you're having issues with your G Pro Mechanical Wired Gaming Keyboard. From what I understand, you seem to be having problems with your keyboard lighting. What I'd recommend, if you haven't done so already, is make sure you download the G Hub software https://www.logitechg.com/en-us/innovation/g-hub.html, connect your G Pro keyboard to your computer, then click on its picture that will appear on the G Hub software, then click Lightsync at the top left of the screen, and then assign colors and effect to your keyboard. that should help your with the color issues. - Mathieu from Logitech
Cheap, bad software
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The RGB LEDs died after 2 months of use and Logitech’s software is atrocious. The switches feel decent though.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear the RGB lights are no longer working for you. fortunately, this does come with a 2 year warranty, so we can get that replaced for you! Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360059520333-Warranty-PRO-Keyboard. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Connection issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this keyboard for a couple weeks and whenever I move it around or to the side, it disconnects in a weird way. The rgb still works but the keyboard doesn't type. I have to keep plugging the usb cable in and out until it eventually works. Not sure if it's the cable or keyboard at this point. I like the keyboard but this issue is annoying
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Albert, we are sorry to hear about the issues you are experiencing with the G Pro wired keyboard. It sounds like a hardware issue, but luckily, the keyboard comes with a 2 year warranty. If you're still having issues and can't exchange it at the store of original purchase, you can submit a warranty ticket with us on our Support page. I'll attach a link to it at the end of this message. Thanks for being part of the Logitech family, have a great day. -Ricky | Logitech. https://support.logi.com/hc/en-us/articles/360059520333-Warranty-PRO-Keyboard
Disappointing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stand on this keyboard is fragile and broke. Some switches were delayed - I had to swap them out
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having with the keyboard. Fortunately, it does have a warranty through Logitech, so we can get it replaced for you! Please visit the support page for this item on Logitech.com in order to start the claim process for a new one! I hope this helps. Thank you for taking the time to write this review, we appreciate the feedback.
Be careful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this keyboard because it hurt my hand. My hands are also a bit sweaty and the paint came off certain key caps (wasd shift) I had a razer keyboard for under 2 years before I got this one and they paint never came off. You’d expect a higher quality product for the price you pay.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Jam760, Very sorry to hear about the comfort and wear issues you experienced with the G Pro TKL Wired Gaming Keyboard. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. To that end, the G Pro TKL Wired Gaming Keyboard does come with a 2 year limited hardware warranty. Glad that you were able to return your keyboard and hope that you were able to find something more to your liking. Thank you for giving Logitech a try and that you will give us a try again some time in the future. - Richard from Logitech
Douuble key presses on letter "u" key
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned this keyboard for just over a month, and the "u" key is being typed twice if I type fast at all. It is not everytime, but, it is happening fairly frequently, and just happened when I just type: "Frequently" for this review...
No, I would not recommend this to a friend