Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1158 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers frequently mention the keyboard's quality, customizable RGB backlighting, and comfortable size as significant advantages. Users appreciate the satisfying typing experience, responsive keys, stylish design, and unmatched response time. However, some customers find the price to be a concern. Additionally, there are a few comments regarding the software, lighting accessibility, and noise level of the mechanical keyboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,158 reviews
  • Rated 5 out of 5 stars

    YESS!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! This is my dream keyboard. The clicks and clacks are so satisfying, and you can even change the backlight color. I drove to the furthest best buy from me and it was so worth it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Service, here we go again.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great until the O started to do a double register per key stroke in less than 2 months with moderate use. Anyone who games will know we generally stay on the left side of our keyboard. I contacted their support to look into the warranty and I’m getting the run around already. Saying I have to wait for an email from tech support with will take 24-48 hours. I dealt with their warranty department before on a mouse that the left click died on within 5 months of use and they refused to honor it. They sent me to tech support last time and they told me to try different USB ports to remedy a dead left click and to no avail nothing changed. Which we already all know that was going to be the case. So, I’m expecting the same issues with this keyboard. I loved their keyboard because I never got any issues out of them, I just wanted an upgrade and now I get to deal with their customer service. Save yourself the headache, get a Corsair or Roccat.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Jimbro, we're sorry to see you're having some performance related issues with your G Pro Wired Gaming keyboard. Unless you purchased the Best Buy Geeksquad protection for your keyboard, you will have to continue to work with the Logitech support staff to have a replacement sent out to you. Please be patient with them as there aren't as many associates on hand due to the Covid restrictions. We appreciate your patience!

  • Rated 2 out of 5 stars

    Pass

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keycaps and customer service through Logitech are both terrible. The keycaps feel like they are coated with spray paint and will not hold up for very long.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're sorry to hear about the low quality of the keycaps and your experience with Logitech customer service on the G PRO TKL Wired Mechanical Keyboard. We understand that feeling like the keycaps won't last is frustrating, and customer service should be helpful. We recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 3 out of 5 stars

    Meh.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yikes. Definitely not for me. Those blues are traaaaash and real loud. Rattles a ton as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wrong keyboard ordered

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to return this item as I was looking for a plain white keyboard, now one for gaming. Perhaps would recommend this keyboard if I did gaming. I do not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really great keyboard it is a little stiff but they are brown switches. I really like the keyboard but it might not be for everyone. I would rate it a 8.9/10.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this but wound up returning it for a larger keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel the clicks!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tactile switches, the low profile, the programmable keys on the left, the programmable then! This is my favorite keyboard I’ve ever used. Haven’t found any cons yet, but I’ll update when I do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dream keyboard

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been impossible until now to get a quiet, low profile mechanical keyboard in white. Now it exists and doesn’t disappoint.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loud switches but overall great keyboard

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud keyboard, I cannot stand the noise of blue switches. If you like blue switches then this keyboard is for you

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback. We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.

  • Rated 1 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    READ BEFORE YOU BUY It is a good gaming keyboard but... This keyboard comes with macro keys from G1 to G5. The macro keys are located on the left side. To make room for the macro keys, they have shifted all other keys to the right side. The keyboard feels unconfortable when typing or playing games as the keys are no longer in their standard position. You will not be able to rest your left hand when using this keyboard without having to press the macro keys. I immediately returned this product. I exchanged it for a standard size gaming keyboard.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Own two of the now.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 2 of these keyboards. Best buy yet for gaming. Love the keystoke. Always prefered wired vs wireless on keyboards and mice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is difficult with mac. But works fine after some time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smoothness of the keys and the aesthetic of it in general is so satisfying - great present for anyone using Pc

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good while it lasts. MIne lasted roughly 6 months then I had to buy another one because all of the other one except apples keyboards dont last more than 6 months.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your experience. We're sorry to hear you're dissatisfied with the product, feel it's not worth the cost, and that it only lasted roughly six months. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 5 out of 5 stars

    Love this design

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is super nice. I like that it doesn’t make loud clicks. I bought this as an extra keyboard for my gaming laptop. Highly recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent gaming keyboard. Keys are responsive as expected, BUT Logitech is super cheap and stingy. 1. no key puller included 2. keys aren't double shot. the letter D is already starting to fade in less than 1 month.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Nick, Very sorry to hear about the issues you're experiencing with the G Pro Gaming Keyboard. At Logitech, it is our goal to ensure you are completely satisfied with your purchase. To that end, there is a 2-year limited hardware warranty that is offered with the G Pro Keyboard. Here's a link to File A Claim:  https://support.logi.com/hc/en-us/articles/360059520333-Warranty-PRO-Keyboard. Hope that will be a step in the right direction to getting a resolution. We appreciate you being a Logitech customer. - Richard from Logitech

  • Rated 1 out of 5 stars

    Poor lighting

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The switches feel nice but sadly the rgb lighting behind them so not last. I had to rma two of these keyboards to Logitech because of burned out lighting.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Vookie we're sorry to see you're having some performance related issues with your G Pro TKL Gaming Keyboard. Through G Hub, you can adjust RGB features like the lighting, how bright it is, and the lighting patterns. This is also where you can go to program keys to do shortcuts for your favorite games or actions. Hope that helps!

  • Rated 5 out of 5 stars

    Great keyboard.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that the caps lock key will stick every now and then. Other than that it’s awesome! The programmable keys really help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves this keyboard and the clicking noise it makes while gaming.

    I would recommend this to a friend