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Customer Ratings & Reviews

$159.99
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Comp. Value: $179.99

Customer reviews

Rating 4.5 out of 5 stars with 2461 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the G PRO X Wireless Over-the-Ear Gaming Headset for its exceptional sound quality, comfort, and impressive battery life. The wireless functionality and balanced weight are also appreciated by users. However, some customers have expressed concerns about the price, software functionality, bass, fit, and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,460 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones they work amazing! I definitely dont regret buying them great customer service

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      At Logitech G, wins like yours fuel our passion! We're thrilled you love the G PRO X's performance and appreciate our customer service. Hearing you don't regret your purchase makes our day. Enjoy countless amazing gaming sessions with your G PRO X!

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with superior quality built. They should have a removable battery or fast charging, other than that they are great!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Handle with care and enjoy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sensitive headset. Treat it with care because it is not made with flexibility in mind. You put it on, wear it, take it off, charge it and repeat. Keep it simple and it basically the best wireless headset on the market and totally worth every buck.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Wouldn’t buy this again.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this headset for a while now. I am not hard on my headsets at all. However, this headset has had more issues than any headset I’ve owned. If I plug it into the charger while using it, it keeps turning on/off and disconnecting/reconnecting. I tried to warranty it with Logitech 6 months after I purchased it and Logitech told me the S/N has already been warrantied and told me it couldn’t be warrantied again. (Weird?) I’ve still been using it unfortunately. I will not buy another Logitech headset after this one dies completely. The sound is okay, mic is okay, you can adjust it all if you install their software.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience you've experienced with the Logitech G PRO X Wireless Gaming Headset. We understand your frustration with the recurring issues and the warranty claim. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, have awesome range and volume. The best one I have brought so far.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello there! We're thrilled you love the G PRO X Wireless Gaming Headset! It sounds like the impressive range, volume, and overall performance make it your favorite headset yet. That's awesome to hear!

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    C

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Wireless makes it very easy to use. A little pricey but worth it if you have the money. Battery life is amazing I play every night and haven’t even had to charge mine yet (had them for a week).

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Works perfectly

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I really like them, and I know that the are new ones but this do really work good and they feel comfortable even with glasses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this thanks to a BB rebate for used headphones, these are worth the price and no issues with the wires. Includes a dongle for non-Bluetooth setups

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear you snagged the G PRO X Wireless Gaming Headset for PC thanks to a Best Buy rebate! It sounds like a sweet deal that paid off. We're stoked you find them worth the price and that the wireless experience is seamless for you. The dongle definitely comes in handy for those non-Bluetooth setups. Enjoy your immersive gaming! Logitech

  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have the wired version; really liked them except for the wire. After using these wireless version, I do not think I can return to using a wired headset at home. I ended up taking the wired version to work with me to use on Teams call meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Nice sound, bad design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product quality, sound is excellent but its not comfortable at all, this headset is heavy add gives a lot of pressure to your head, also the mic doesn't sound that great. Not worth the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality great sounds great overall. Only downside is after long wearing session, they get a bit sweaty but the cloth insert is definitely better but definitely comes down to preference.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are great. I use for the PS5 and sometimes on PC. The mic itself is very clear. The build quality; ear muffs; logitech’s software to change your settings and ability to test the mic in the program is great.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    G pro wireless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headset on the market hands down, once you use one of these you won’t buy anything else.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic feedback on the G PRO X Wireless Gaming Headset. We're thrilled to hear that you consider it the best wireless headset on the market. Your positive review will certainly encourage others to try it out.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing build and sound quality. The software is AMAZING. Lots of customization.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, thanks for the awesome feedback! We're thrilled to hear you love the build quality, sound, and especially the software customization options on the G PRO X.

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great headset / Quality. Volume a little low

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. For some reason the volume is a little bit low. I am not sure if it has to do with my drivers or something software based, but it is much lower than my other wired headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset for the money. Very comfortable for long periods.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! The Logitech G PRO X is a popular choice among gamers for its sound quality and comfort. It's great that you've found it to be comfortable for long gaming sessions.

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality just needs a few things to be amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, just wish it would tell you when the microphone was muted because the button is way too easy to hit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wonderful quality but delicate dongle

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, excellent range. My favorite headset, but the dongle is paired to the headset so if it breaks you’ll need to replace the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset, just not for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound & build quality, just not very comfortable for my bigger head.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello there! Thanks for your feedback on the Logitech G PRO X Wireless Gaming Headset. We appreciate you letting us know about the sound quality and build quality. We apologize that the headset wasn't comfortable for you, especially with a larger head size.

  • Rated 3 out of 5 stars

    Save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these thinking my wired Corsair headset I bought 4 years ago was a bit outdated and I wanted to switch to wireless so I took a chance with these. Needless to say, I took them off and put my Corsairs back on after getting aggravated that these are quite a bit more quiet even after messing with the equalizers for a few hours and watching several Youtube videos for "fixes". I paid half for my Corsair headset of what I paid for these 4 years ago and they still outshine these. Save your money and try something else. I`m not saying these are god awful but there are much better and a lot cheaper options. I will be returning these as soon as possible.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your feedback. We understand your disappointment with the sound quality of the G PRO X Wireless. We're always working to improve our products based on customer feedback, and we'll use your experience to help us in future designs. Logitech