Customer Ratings & Reviews
- Model:
- 981-000906
- SKU:
- 11022830
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
not as durable as youu would thing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought these and now had them 6 months there decent the plastic over the hendges has started cracking from normal use i take very good care off my headsets and the sound is ok not as good ffor real loud in game hearing there very low sounding while in game footsteps are hard to hear ffor 200 id pass on these
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the cracking issues you are having with the headset. It does come with a 2 year warranty so we can get that replace for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360052917673-Warranty-Pro-X-Wireless. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
-Danielle from Logitech
great headset but odd issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headset but have a odd crackling issue every once in a while.
I would recommend this to a friendHead set
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the best quality if you purchase this get the geek plan you will need it .
No, I would not recommend this to a friendAudio good; Microphone awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset feels nice and is light, battery life leaves a bit to be desired and the attachable microphones is the lowest quality microphone I have ever had. Just opted to get a mic and boom instead.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your valuable feedback and inputs. We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.
Great headset, buggy software
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great wireless gaming headset, with a lot of options to customize should you want to. The real downside is the surprisingly buggy Logitech software. To start off, the headset is easy to set up and feels like a premium product upon unboxing. The headset is sleek and has the right amount of heft. Simply plug in the receiver and you're set. The software starts downloading straight away and once done you can set up things how you like. Wireless range was about 30 feet, and battery life is as-advertised at roughly 16 hours of use on a single charge. Overall comfort is good; not quite you can't feel them after 3 hours of use good, but nothing was ever too tight or too sweaty. As for sound, I wouldn't say these are reference headphones, but they do work well enough for quality music listening, along with gaming and the other applications. For gaming sound, though, the different adjustments you can make to tweak each surround sound area is a nice addition. The software for me has crashed twice, ramped my CPU usage up to 99% twice, and was difficult to navigate, in my opinion. Other than this, these are a quality set of headphones, and I would recommend them.
I would recommend this to a friendDon't recommend these
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like they cut in and out! Definitely returning for something else. Secondly the quality isn't the greatest IMO
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are sorry to hear the Logitech - G PRO X Wireless Gaming Headset did not meet your expectations. Our team would like to assist you. Please email us at socialcare@logitech.com with your details so we can investigate.
Sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know if its me or my headsets but sound quality is not the greatest..
No, I would not recommend this to a friendDead after a year
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tthe headset randomly gave out one day and only after 1 year of normal use. Without warning, the audio cut out on the video I was watching and then It was absolutely blasting my ears with the loudest screeching, sand-paper scraping sound ever known to mankind. It actually made my ears ring and I wasn’t happy about it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand you experienced a sudden and alarming audio issue with your Logitech G PRO X Wireless Gaming Headset after only one year of use, resulting in a loud screeching sound. We sincerely apologize for the distress and discomfort this malfunction caused. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Very disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of features, good sounding mic, and great wireless connection doesnt cover the fact that the plastic on the headband cracked within a year of basic use. I've never dropped this headset, this should not be an issue on a $200 headset.
No, I would not recommend this to a friendLogitech headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke less than 6 mths. Mic is loose. Would not purchase again.
No, I would not recommend this to a friend7.1 Rice Crispies
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moderate distance, BAD DTS!!! Static and cracking all over the place. If you want good 2d headphones, these are ok. 7.1 DTS? Move on. Not even sure if you can GET good 7.1 in wireless, but these are not them. Logitech needs to stick to mice and keyboards.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello druthulu, Very sorry to hear about the issues you're having with the G PRO X Wireless Gaming Headset. Advanced features like Blue VO!CE and DTS Headphone:X 2.0 surround sound function only on PC via Logitech G HUB Gaming Software. Blue VO!CE includes DTS audio enhancements. If you haven't downloaded G HUB here's the link: https://support.logi.com/hc/en-us/articles/360025298133. In regards to the static and cracking, here's a link to the product support page that will give you access to live technical support, warranty information, and more: https://support.logi.com/hc/en-us/articles/360052152514-Getting-Started-Pro-X-Wireless. Hope that you found this all helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the same issues as the one before it, which was a G735. Just a weird staticky, and popping sound, even when I am sitting in silence
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Bad out of box experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately upon using the headset, my friends all complained about how poor quality the mic sounded. I had always ran a wired headset and these wired ones do not sound good at all. I spent an hour doing setup and following guides but none of them improved the results
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're very sorry to hear about the disappointing experience you had with the Logitech G PRO X Wireless Gaming Headset microphone. We understand how frustrating it is to spend time troubleshooting and not achieve the desired results, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Outdated and glitchy. Stopped charging.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it within a month. It stopped taking charge and actually had worse range than my old Logitech headset. Weird software glitches too. Get the pro x 2, I did, it's 10x better.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience with the Logitech G PRO X Wireless Gaming Headset. We apologize that you encountered issues with charging, range, and software glitches, leading to your return within a month. We appreciate your feedback and recommendation for the PRO X 2.
Not for PS5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for PC. I returned this after it was stereo only on PS5. I wound up going with the Arctis Nova Pro Wireless as it’ll do both tempest 3d audio on PlayStation and surround on PC
No, I would not recommend this to a friendTerrible on Playstation 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these last month. Didnt have a chance to test it out before the return date, cause i had to move. But these are terrible. The mic threshold is dog water. You cannot talk quietly or else it wont pic up your voice. And now im stuck with theis god awful headset and cant return it
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused by the Logitech G PRO X Wireless Gaming Headset on your PlayStation 5. We understand your frustration with the microphone threshold. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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G Pro X Wireless Experience
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this headset for 3 months and it has been a nightmare. After about 2 weeks, it kept making this non-stop humming noise in my ear, driving me crazy. By week 6 the crackling started. Every minute or so it'll just pop in my ear very loudly. And now it began randomly disconnecting for about 5 seconds and then reconnecting. It is absolutely unusable. The worst part of it all, the Logitech Support team is completely useless when it comes to trying to file a warranty claim. They gave me a ticket number about 3 weeks ago and haven't heard from them since. Worst purchase I've made by far.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello AhmadDaood, Very sorry to hear about the many issues you've experienced with the G PRO X Wireless Gaming Headset. It sounds like you may need a firmware update which you can find out if you use Logitech G Hub software. G Hub lets you customize and personalize settings as well as update the firmware of all supported Logitech gaming products. Here's a link to the download: https://support.logi.com/hc/en-us/articles/360052152494-Download-Stub-Pro-X-Wireless. You may also want to try plugging in the wireless receiver into another port or check the audio settings on your computer. In regards to your warranty claim ticket, you can directly contact Logitech via phone using this number (Toll Free) +1 866-632-5644 Monday - Friday: 9:00 a.m. - 9:00 p.m. Eastern Time. Hope that you found this helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sucks, terrible quality and bad battery life people say i sound better with airpods in
No, I would not recommend this to a friendBrand response from Logitech
Posted .I’m sorry to hear about your experience. We always want our products to perform reliably, and your feedback about the quality and battery life is very important to us. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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0/10
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible connection to ANY device. Poor sound quality and microphone is also very bad for the steep price amd they would not repair or replace the device even though i pay eelxtra for their membership and warranties
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the negative experience you've had with the Logitech G PRO X Wireless Gaming Headset. We understand your frustration with the connection issues, poor sound quality, and microphone performance, especially considering the price and your membership with warranties. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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No happy with this one. Will be exchanging it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was beyond disappointed with this sound of the headset. Was too quiet for me and everything in my sound mixer was set to 100 and it was still too quiet to my liking. If you like playing games where you need to listen to the footsteps of those around you, this will not be your friend
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!