Customer Ratings & Reviews

I bought this with high excpectation from the blue voice and other stuff, but the mic was really bad. My friends were laughing at me for spending a lot of money for this poor mic quality. My phone’s mic is better thsn this headset mic. I am just disappointed.

THESE ARE TERRIBLE. do not get these. worst bluetooth headset ive ever tried. better off with steelseries or just get the astro a50. the sound is straight trash.

Started randomly turning off and losing sound even when plugged in. Junk, save your money

Poor sound quality even going thru all the fps headphone profiles. People make their own on the Logitech app and even then everything sounds off. That’s why I switched to steelseries

Ok sound from mic and earphones first week. Terrible sound the following week. Wireless began to cut out and distort. Voice was distorted and audio was distorted. Wireless range definitely not as stated. Maybe 10 feet max before audio cut out and distorted.

Didn’t even have it a month and it’s broken. Horrible quality

Missing: Mic, the ear cups were replaced with the replacement ones and was taken, no manual. Only thing I received was the headset, which was a little dirty, the usb, and the charging cable. DON'T ORDER FROM BEST BUY!! I recommend ordering it somewhere else more trustworthy.

The most terrible audio I've heard in a long time. I am used to the hyper x flight s, and this is night and day difference to audio quality. I am returning these asap, and going back to the flight s. I'll live with the poor mic quality on the hyper x's.

The Logitech G PRO X Wireless DTS Gaming Headset overall is a good headset. Pros: Very comfortable, lightweight, great audio quality with crisp sound. Connects easily to PC and doesn't have latency. The long battery life also allows wireless mode to be used for hours on end without a charge. Cons: Mic is a much lower quality than others. It is muffled and not as crisp as other headset mics and microphones in general. It doesn't connect to Xbox because Xbox requires a specific chip in the USB to connect to an Xbox. It works with Ps4 and docked Nintendo Switch, but doesn't work with undocked Switch or mobile devices. As a consumer, it would be incredibly helpful if the packaging clearly stated what this headset is and is not compatible with. Overall, the sound quality is very good and my son has been using them for distance learning for school with his Chromebook. The headset is very comfortable for extended use during class and the mic is good enough for the teacher and other students to hear him. He said they are so comfy that he forgets he has them on. They easy connected wirelessly to the Chromebook. Now, if they also worked with his Xbox, they would be perfect.

The microphone was hissing out of the box with sidetone creating loud crackling. Poor sound quality from the drivers and flimsy build quality make these headphones an easy DO NOT RECOMMEND.

The sound was not good on this headset and there were only a few ways to modify the sound quality.

I keep the headset on my desk at work. Went to put it on today and the plastic that is screwed in on the head strap snapped so now one earpiece just hangs. Not fixable either. Disappointed.

They honestly feel too tight i know they are adjustable. Quality is mid. Hyper x clouds alfas are better

Poor sound and challenging to setup. Tried the wired ones too and those were even worse.

im returning this headset today! not good at all if you want a headset that cracks and pops in your ear nonw stop and audio cuts completely out then this is the headset for you!

Is not worth it the quality of the headphones are not good as they try to show us

Terrible. I'm comparing this to my astro a40's with mixamp pro. I had really bad playback with sidetone. Made popping and crackling sounds. Audio space does not seem full. Returned.

After finally having free hours on hand to do some intense listening, I can finally check to see (or is that hear?) what this product is all about. Logitech has been hyping this product for about a week before its unveil/release. With the opportunity on hand to give this a try, it’s time to hear if this headset is worth the price and if the sound quality holds up. Expanding on the Lightspeed wireless technology, Logitech has now incorporated the wireless tech into a headset. A headset is a good product to utilize this tech as it will reduce any possible audio latency coming from the computer. As a user, naming a product is just as important as the overall hardware design. Logitech’s choice of naming their wireless headset the “PRO X Wireless” is problematic. Logitech already has a product named simply “PRO X.” But that product is a keyboard. Had they differentiated the two products with more aptly and appropriate names, then people would not be so confused as to what product a person is referring to. As such, and from here on, any references to “PRO X” will be for the headset only. The hardware design for the PRO X is a bit of a surprise. Its appearance takes cues that harkens back from the old days of headphone designs. The earpads are comfortably soft and the weight of the headset is light enough to not weigh down. There is just enough clamping force to keep the headset on and alleviate the weight on the head. The headband has some cushion but just enough. Logitech supplies the PRO X with two sets of earpads -- one made with leatherette for better noise isolation and one made with velour for better comfort and air circulation. Both are completely fine and swappable. More companies need to design around the idea of swappable earpads so we can choose how we like it. Personally I find the velour pads to be much better for long gaming and listening sessions, as it does not cut off air circulation around the ears. Swapping and replacing them isn’t that difficult and I hope Logitech will provide extra pads for those who plan to keep the PRO X for a long long time. The left ear cup is the center of everything. It houses the power switch, the volume wheel, microphone mute toggle switch, and USB Type-C port for charging. Getting used to muting the microphone is going to take a while. The previous headset I’ve used utilizes a swinging microphone arm that automatically mutes when flipped up. It’s a simple and easy gesture that allowed me to move the mic out of the way when I don’t need it. The PRO X’s detachable mic is easy to unplug. Plugging it back in, though, can be tricky when it’s on your head. So for that, I have mixed feelings about it. Still, a detached mic turns this into a regular headphone, which is a plus to me. Microphone quality is an improvement over my previous headset. A friend tells me that my voice is clearer and does not have the odd noises the old one had. I did a quick recording of my own voice. And while I did not do a previous recording test of the old headset’s microphone, the PRO X microphone sounds nice and clear. So now comes the biggest selling point -- how does it sound? It sounds quite good for its price. There are some odd quirks but that’s on the software end. The audio lacks just a tad of bass but it sounds nice overall. A little tweak to the EQ to adjust the audio output will otherwise make it a great headphone for gaming or music listening. But do keep in mind that this is all in plain stereo sound. When you turn on its software based surround sound, things start to take a more strange turn. Using DTS Headphone:X 2.0, audio is changed up depending on its audio source. For games that allow for surround sound, it will attempt to attune the audio output to sound as though it’s coming from the appropriate direction. In my opinion, this is a hit or miss because of the limitations of having left and right speakers. In slow paced games, this may end up being more pronounced. But in fast paced games like shooters and competitive games, this may not be worth using at all. When using its surround sound setting, music can end up sounding worse than before depending on which software you used to play back from. For Spotify or music streaming using a web browser, you’ll hear the music as you would expect. However, music playback from your local storage device will sound very different. It’s difficult to describe it as I do not know the appropriate terms to use for it. But I will say that it sounds worse than listening in plain stereo. Any tweaks and changes to how the PRO X sounds is made using Logitech’s G Hub software. There are three tabs to tweak certain settings -- microphone, acoustics, and equalizer. The microphone tab obviously adjusts the microphone level gain. The obvious default is at 100. But when you find 100 to be high, it can be adjusted lower. There is a caveat to lowering the gain and there is only one condition for this. I will explain later afterward. Along with gain adjustment, there is a software based audio tuning for your microphone input called Blue Voice. This changes how your voice sounds before it is being passed to the recording software. There are several presets available but found none of them to sound any better. This seems more like a software gimmick and not something most people will use. On the acoustics tab, you can adjust the volume level (which is just the system level volume), microphone (same as adjusting the gain level from the previous tab), and sidetone (which is akin to microphone passthrough to your headset?). Beware of testing your microphone gain while on this tab, as the gain level will reset to 100 or near it whenever on this tab. Thus far, I have not found any way to prevent this from happening. This may be a software bug in G Hub so I hope that this gets fixed soon. The last setting on the acoustic tab is enabling surround sound. Enabling this will allow you to adjust each individual sound channel to your liking. And the last tab is the equalizer which is more or less self explanatory. After on and off sessions with the PRO X during the weekdays and finally doing a thorough listening on a Saturday, I can say that the headset gets passing marks from me. The sound is quite good and is tuned mostly flat. There’s very little to criticize and the only thing I have against it are just small nitpickings that I never bothered to mention. The previous headset that I’ve used for over two years, a Plantronics RIG 800 HD, is now officially retired and the PRO X will now take over its duty. At its MSRP, I’m conflicted. Part of me say that the PRO X is a bit on the expensive side, given the simplicity of the design. Yet the features it packs counters that argument. It seems reasonably priced for what it has to offer. The Good: Flat sound, user-replaceable earpads, detachable mic The Bad: music playback with virtual surround applied The Ugly: music playback with virtual surround applied Verdict: buy if you can afford it, blind purchase is okay

Open-back headphones allow air to pass through their ear cups from the rear of the speaker driver. This means that resonances and low-frequency build-up caused by the rear enclosure aren’t a concern. Many expensive high-end headphones have open-backs because it allows them to sound more natural and clear.

Volume scroll wheel broke in less than a month. Of course only a few days after the 2 week return policy. This is my last purchase from Best Buy.