Customer Ratings & Reviews
- Model:
- 981-000906
- |
- SKU:
- 11022830
Customer reviews
Rating 4.5 out of 5 stars with 2466 reviews
(2,466 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Rated 1 out of 5 stars
Buy something else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great headeset for about a year, I started having some trouble with connection around 6 months, then I spoke with tech support and was very helpful they sent me a new dongle and worked great again. Now the headset will not connect to my PC just stopped working mid game and couldn't reconnect from there contacted tech support again went through all the trouble shooting steps very thorough at least three times didn't help talked to tech support again they said ok you have tried everything we will send you a new one. Now they want me to do everything over again lol. So it's up to you but me I will never buy a Logitech supported devices again. This is not a cheap headset dollar wise this shouldn't happen
This review is from Logitech - G PRO X Wireless Over-the-Ear Gaming Headset for Windows - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to hear about the unpleasant experience with the PRO X Wireless. Please try resetting the device:
1. In Power OFF state, press and and hold on the “Reset pin”, and then switch ON the Power slide
2. In RESET mode, LED would be fast blinking for 2 seconds, and could hear 5 beep sounds.
3. After “factory default” procedure, the headset would reboot and the following settings would be reset to the default setting.
“sleep timer” => 30 mins
“sidetone” => disable
If the issue is persistent, please feel free to get in touch with the support team and they'll surely help you with the necessary steps.
Rated 2 out of 5 stars
(Long term review) Nice headphones for a year!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted well, for about a year. Had a crackling issue that started a few months after purchasing. Nothing major reached out to support and got it sorted. Fast forward 8 months and the crackling issues are unbearable/unusable, despite countless troubleshooting procedures. $200 purchase that only lasts a year is pretty inexcusable
This review is from Logitech - G PRO X Wireless Over-the-Ear Gaming Headset for Windows - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Chem2012! I'm sorry to hear about your experience with the G Pro X Headset! I would recommend reaching out to our support team, again, here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim for the crackling issues. The G Pro X headset has a 2-year limited hardware warranty. Thank you so much for this feedback on the audio issues you're having. I will be passing this along! - Maggie from Logitech G
Rated 2 out of 5 stars
Buy if you don't care
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is great. Went through 3 dongles. They keep bricking. Don't buy if you want longevity.
This review is from Logitech - G PRO X Wireless Over-the-Ear Gaming Headset for Windows - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the recurring dongle issues you've experienced with your Logitech G PRO X Wireless Gaming Headset. We understand the frustration this has caused, and we are committed to providing reliable products. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 1 out of 5 stars
The sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally after 1 day of buying these at bestbuy in person it started to have a static noise on the left headphone and didnt do nothing but play games
This review is from Logitech - G PRO X Wireless Over-the-Ear Gaming Headset for Windows - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the static noise issue you're experiencing with your Logitech G PRO X Wireless Gaming Headset. It's unfortunate that you encountered this problem so soon after purchasing it. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 1 out of 5 stars
Extremely cheap plastics
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, these are absolute garbage. 1 year of ownership and the plastics are starting to break. Extremely cheap plastic. My Astros held up longer than these. Get a pair of Steel Series instead.
This review is from Logitech - G PRO X Wireless Over-the-Ear Gaming Headset for Windows - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap dongle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont get them you cant get a replacement dongle if you break or lose it. Its been 2 months and i still cant find a replacement dongle.
This review is from Logitech - G PRO X Wireless Over-the-Ear Gaming Headset for Windows - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Truly sorry to hear that you couldn't find a spare receiver. If you haven't already, we'd recommend you to please get in touch with the Logitech support team to find out all the available options as they'll be well equipped to help you with the required steps.