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Customer Ratings & Reviews

$171.99
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Comp. Value: $179.99

Customer reviews

Rating 4.5 out of 5 stars with 2440 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,440 reviews
  • Rated 3 out of 5 stars

    Bad headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset because I lost my previous one. The new headset has a terrible intermittent scratchy sound. Guess I got a bad one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, definitely recommend it. Use it for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted for gaming activity. Works GREAT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goood headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellentt

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Popping and sound cut during uses, constantly.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these so much. They felt amazing, sound was great or the first week, plus it matched all my other logi peripherals. Yo, but this headsets became absolute trash. The sound would always cut off, no matter what troubleshooting I tried, I could never get rid of the snap,crackle, pop from the sound. I tried to go through Logitech for help but they just sent a list of troubleshooting option I have already done. Shout to Best buy for the return policy. Got rid of them so fast and went with Hyper X. Wait for these to drop in price, or get updated because they have issues.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sorry to see you're having audio quality issues with the G PRO X Wireless Gaming headset. Sometimes you may get interference with the headset if the dongle isn't plugged in all the way to the USB port. Also, you do have a 2 year limited warranty that you can claim for a replacement. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360052917673-Warranty-Pro-X-Wireless. Hope that helps!

  • Rated 3 out of 5 stars

    Great sound bad comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only recommend this purchase if you plan on buying replacement ear pads, the original ones aren't made very good and your ear rubs against the inside, which causes some pain after a bit.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello John, I am sorry to hear this headset is causing you discomfort. There should have been another set of softer velour ear pads inside the box as well. If they were not in there, please file warranty claim so we can get them sent to you. This headset comes with a 2 year warranty through Logitech. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360052917673-Warranty-Pro-X-Wireless. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech strikes again. Best headset I have ever tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headphone is one of my best purchases so far in 2020

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Side tone is great! Needs chat mix.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected better auido quality but the mic helps it alot , if it weren’t for the mic id probably return

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G PRO X headset. We appreciate your honesty about the audio quality. While we strive for the best possible audio experience, individual preferences can vary.

  • Rated 5 out of 5 stars

    Wireless version well worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the wired version, and this wireless version sounds just as good without the wires. The charge lasts a long time also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get some other Headsets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meeeh. Ok for gaming but sound is too low. Tried calling customer service but not helping out

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thank you for your feedback and truly sorry for the negative experience. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com:
      Name –
      Email address –
      Country –
      Product name –
      Brief description of the issue –

  • Rated 5 out of 5 stars

    Gaming headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great comfortable and great sound cancelling!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cutting the wire not worth the drawbacks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the sake of your sound do NOT get the wireless version. The wireless version sounds SIGNIFICANTLY worse than it's wired counterpart. I was excited to get the wireless version of my favorite headset but my friends literally told me I sounded like I was talking from a drive-thru box LOL. The audio also is much quieter compared to the wired so if you like to listen to your music loud then is also not for you. There are too many drawbacks to even justify the premium you are paying for wireless. Trust me and get the wired. Or get the corsair virtuoso which has a much better microphone on it if you MUST have a wireless gaming headset.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Wave! I'm sorry to hear you're running into audio issues with the G Pro X Wireless headset. If you haven't already, I would highly recommend downloading our G Hub software here https://support.logi.com/hc/en-us/articles/360025298133 this way you can alter the audio settings to your liking. This headset also has a Blue Voice option which will allow you to use different filters and adjust the audio settings even more. If this still does not help the audio quality, I would reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to submit a warranty claim. Thank you for this feedback! I hope this helps! - Maggie from Logitech G

  • Rated 2 out of 5 stars

    Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the price the sound quality was not very good. Returned and purchased something different, well made though. Quality just wasn't really there for the price.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Pocket! I'm sorry to hear the audio quality wasn't very good for you. Thank you so much for this feedback! I will be passing that along. - Maggie from Logitech G

  • Rated 2 out of 5 stars

    Should have shopped around before spending $140

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone is poor quality. The sound is good though.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headset I have used. unfortunely i tend to drop and destroy things. so I just purchased a new one today

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset is kinda meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nuce headset have some flaws tho bot as comfy as cheaper ones but i understand why.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite headset! I had the Steelseries but these are one of the best ones i have bought!!

    No, I would not recommend this to a friend