Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$134.49
Save $45.50
The comparable value is $179.99

Customer reviews

Rating 4.5 out of 5 stars with 2492 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the product, also appreciating its wireless functionality and balanced weight. However, some customers find it to be pricey and report issues with its software. Additionally, a few users note that the bass is a little light and the volume doesn't get very loud, with the fit not being suitable for everyone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,492 reviews
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Rating applies to CS, not device

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy manning the computer desk on Sunday afternoon did NOT listen to my needs for a device. I specifically said i needed noise canceling headphones for Zoom meetings. These are NOT noise canceling. They do NOT utilize Bluetooth, therefore do NOT connect to any mobile phone. He also said they could be used wired to the computer, which is also inaccurate, according to Logitech. So while this is a nice fitting set of headphones, i must rate the customer service i received in making this purchase, rather than the device itself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headset I've ever owned!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give these 0 stars if I could. I bought my first pair maybe 2 years ago. since then I have had to have a warranty replacement & now the replacement doesn't work. It doesn't stay charged. I have to continuously keep the charging cord on in order for it to work and now suddenly I get absolutely no sound, no mic or anything to work. I have had to mess with this particular style from day one with the originally purchased set. The sales person gave a great recommendation which was the final sway between this and my other choice at the time. A wireless headset that I could never go wireless on more than 2 hours.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are so sorry to hear about the repeated issues you've experienced with the Logitech G PRO X Wireless Gaming Headset, including the charging problems and the complete loss of audio. We understand your extreme frustration with this situation and apologize for the inconvenience it has caused over the past two years. Logitech

  • Rated 5 out of 5 stars

    Great for pc only

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headset, only reason I’m returning is compatibility. Definitely

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear that you are returning your headset. The G Pro X Wireless is compatible with PC, Mac and PS4/PS5 gaming systems, in Stereo mode only. we hope that you were able to find another product in the Logi family that suits your compatibility needs. If you ever have any questions, please visit us at: https://support.logi.com/hc/en-us

  • Rated 5 out of 5 stars

    Pro Heasdset

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mic but the quality of the mic could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products very easy to link and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love them!!! Love them!!! Love them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    im happy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a very good product i use for play games :D work good with his sofware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro x wireless

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headwear is amazing! Spatial audio is off the chain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has done great for my son's gaming. He has not complained about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    N

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No like …………………………………………………. Szzzzzzzzzzzzzzzzzzzzz

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Transaction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was exactly as described. Price fair and ready quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Solid

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for the past two weeks and no complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for gaming

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson was happy with this purchase. He uses it for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset…………………………………… …………………………………… ……………………………………

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming headphones. No interference from anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a 5 star experience no matter what I buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend these headphones to my friends..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item , perfect gift. With a good price. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good headset, it just cuts in and out every now and then

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mic isnt the best but the sound stage is amazing. would recommend!

    I would recommend this to a friend