Customer Ratings & Reviews
- Model:
- 981-000906
- SKU:
- 11065096
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Great headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it super simple to use and great audio worth picking up. .
I would recommend this to a friendWireless Dongle overheated - Can't find replacemen
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 13 months ago. Worked fine until the USB receiver dongle became very hot and stopped working? Now I can't find a replacement. Neither Best Buy or Logitech have been helpful in finding a replacement, despite two year parts warranty. Very frustrating for an expensive headphone.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Truly sorry to hear about your negative experience with the PRO X Wireless Headset and the support. This is surely not what we intend to deliver. We'd request you to get in touch with the support team again and let them know about the situation with the dongle and they'll definitely help you with a more suitable resolution.
Gamer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing also has great sound and noise control
I would recommend this to a friendWeak Parts For This Price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding headset but cheap plastic parts that break similar to lessor priced sets. Buy the protection plan!
I would recommend this to a friendMust have
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Birthday Gift. Great Sound! Very comfortable!
I would recommend this to a friendNot recommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For this price point you’d expect the best of the best but, when listening for the first time I felt like I had the volume set at 80% when it was at a 100%, and even with the software it felt really low, and after a couple hours of using them my ears started to hurt even When adjusting the strap, overall very disappointed.
No, I would not recommend this to a friendMic Stopped working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is ok, nothing special like everyone says it is. My mic has a short and doesnt register sound at times which is not good in COD. Will be returning tomorrow as its my last day to return or exchange.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Truly sorry to hear about your negative experience and you had to return the product. This is surely not what we intend to deliver. Your feedback is valuable. Hence, we'll share it with our team for them to review for the future consideration. Thanks so much!
Nope
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud enough! Which is big No, had to return it
No, I would not recommend this to a friendA problematic mess.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent (NOT great) headphones, but not worth anywhere near $200usd. GHUB (the program required to utilize the full features of the headset) is buggy and each update breaks some feature or something with my computer somewhere. Not very comfortable at all. The earcups do not pivot to fit onto head correctly they just kinda smash your ears in there. The Blue microphone is a gimmick and complete buggy trash.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Prodiigy! Sorry to hear the G PRO Wireless DTS Headphone:X 2.0 Gaming Headset didn't work for you. It is one of our most advance headsets designed with the pros, and packed with lots of great features! It does require the use of G HUB yes to customize all those features, but normally the firmware updates it provides to your gear shouldn't affect other computer software. The aluminum fork and steel design of the headset, which add more solidity, will prevent the cups from pivoting indeed, but we do have other models with swivel cups, like the G935 if that's something you're looking for. As for the Blue Voice technology, it can be turned on or off to your liking, I would suggest trying the different presets offered, but know that you can also create your own if you 're looking for a specific sound. - Mathieu from Logitech
The Logitech product that swore me off the brand
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure what happened to their quality in the last 3 years but the last G Pro X Wireless I bought was not at all like the pair I bought several years ago. The physical quality is different from the broken pair I had and the LG Hub software that is forced upon the buyer is now worse than it used to be. I don't even know how they could manage that but they did. This is the last Logitech product I'll buy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your feedback on the Logitech G PRO X Wireless Gaming Headset. We're sorry to hear that your experience with this product has fallen short of your expectations. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Dead after a year
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tthe headset randomly gave out one day and only after 1 year of normal use. Without warning, the audio cut out on the video I was watching and then It was absolutely blasting my ears with the loudest screeching, sand-paper scraping sound ever known to mankind. It actually made my ears ring and I wasn’t happy about it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand you experienced a sudden and alarming audio issue with your Logitech G PRO X Wireless Gaming Headset after only one year of use, resulting in a loud screeching sound. We sincerely apologize for the distress and discomfort this malfunction caused. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Overpriced & G933 or G935 sound better!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these to replace my Logitech G933 headphones & to my surprise they don't sound better...they actually sounds worse! You also have to download the new Logitech software so if your on the older version then your out of luck and have to use newer version, which doesn't work for me due to my other Logitech devices only working on older Logitech software.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Viper1171, thank you for your feedback! The G Pro X Wireless gaming headset uses the same 50mm Pro G drivers with DTS 2.0 as the G935. GHUB is our latest and greatest gaming software as our technology continues to evolve. - Will, Logitech G.
bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sucks, terrible quality and bad battery life people say i sound better with airpods in
No, I would not recommend this to a friendBrand response from Logitech
Posted .I’m sorry to hear about your experience. We always want our products to perform reliably, and your feedback about the quality and battery life is very important to us. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Audio good; Microphone awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset feels nice and is light, battery life leaves a bit to be desired and the attachable microphones is the lowest quality microphone I have ever had. Just opted to get a mic and boom instead.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your valuable feedback and inputs. We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio ain’t great like Astro but it’s good for causal gamers
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Joshred, we are sorry to hear that you are having poor audio on your headset. We strongly recommend that you download and install our G Hub software to get the most audio EQ customization from your headset. G Hub will also keep your drivers updated and current. If you ever have any questions please visit us at: https://support.logi.com/hc/en-us
- Logitech
great headset but odd issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headset but have a odd crackling issue every once in a while.
I would recommend this to a friendnot as durable as youu would thing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought these and now had them 6 months there decent the plastic over the hendges has started cracking from normal use i take very good care off my headsets and the sound is ok not as good ffor real loud in game hearing there very low sounding while in game footsteps are hard to hear ffor 200 id pass on these
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the cracking issues you are having with the headset. It does come with a 2 year warranty so we can get that replace for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360052917673-Warranty-Pro-X-Wireless. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
-Danielle from Logitech
Head set
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the best quality if you purchase this get the geek plan you will need it .
No, I would not recommend this to a friendOutdated and glitchy. Stopped charging.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it within a month. It stopped taking charge and actually had worse range than my old Logitech headset. Weird software glitches too. Get the pro x 2, I did, it's 10x better.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience with the Logitech G PRO X Wireless Gaming Headset. We apologize that you encountered issues with charging, range, and software glitches, leading to your return within a month. We appreciate your feedback and recommendation for the PRO X 2.
Great headset, buggy software
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great wireless gaming headset, with a lot of options to customize should you want to. The real downside is the surprisingly buggy Logitech software. To start off, the headset is easy to set up and feels like a premium product upon unboxing. The headset is sleek and has the right amount of heft. Simply plug in the receiver and you're set. The software starts downloading straight away and once done you can set up things how you like. Wireless range was about 30 feet, and battery life is as-advertised at roughly 16 hours of use on a single charge. Overall comfort is good; not quite you can't feel them after 3 hours of use good, but nothing was ever too tight or too sweaty. As for sound, I wouldn't say these are reference headphones, but they do work well enough for quality music listening, along with gaming and the other applications. For gaming sound, though, the different adjustments you can make to tweak each surround sound area is a nice addition. The software for me has crashed twice, ramped my CPU usage up to 99% twice, and was difficult to navigate, in my opinion. Other than this, these are a quality set of headphones, and I would recommend them.
I would recommend this to a friend