Customer Ratings & Reviews
- Model:
- 981-000906
- SKU:
- 11065096
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know if its me or my headsets but sound quality is not the greatest..
No, I would not recommend this to a friendVery disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of features, good sounding mic, and great wireless connection doesnt cover the fact that the plastic on the headband cracked within a year of basic use. I've never dropped this headset, this should not be an issue on a $200 headset.
No, I would not recommend this to a friendMeh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the same issues as the one before it, which was a G735. Just a weird staticky, and popping sound, even when I am sitting in silence
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Bad out of box experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately upon using the headset, my friends all complained about how poor quality the mic sounded. I had always ran a wired headset and these wired ones do not sound good at all. I spent an hour doing setup and following guides but none of them improved the results
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're very sorry to hear about the disappointing experience you had with the Logitech G PRO X Wireless Gaming Headset microphone. We understand how frustrating it is to spend time troubleshooting and not achieve the desired results, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Brief description of issue:
Logitech headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke less than 6 mths. Mic is loose. Would not purchase again.
No, I would not recommend this to a friend7.1 Rice Crispies
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moderate distance, BAD DTS!!! Static and cracking all over the place. If you want good 2d headphones, these are ok. 7.1 DTS? Move on. Not even sure if you can GET good 7.1 in wireless, but these are not them. Logitech needs to stick to mice and keyboards.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello druthulu, Very sorry to hear about the issues you're having with the G PRO X Wireless Gaming Headset. Advanced features like Blue VO!CE and DTS Headphone:X 2.0 surround sound function only on PC via Logitech G HUB Gaming Software. Blue VO!CE includes DTS audio enhancements. If you haven't downloaded G HUB here's the link: https://support.logi.com/hc/en-us/articles/360025298133. In regards to the static and cracking, here's a link to the product support page that will give you access to live technical support, warranty information, and more: https://support.logi.com/hc/en-us/articles/360052152514-Getting-Started-Pro-X-Wireless. Hope that you found this all helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
0/10
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible connection to ANY device. Poor sound quality and microphone is also very bad for the steep price amd they would not repair or replace the device even though i pay eelxtra for their membership and warranties
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the negative experience you've had with the Logitech G PRO X Wireless Gaming Headset. We understand your frustration with the connection issues, poor sound quality, and microphone performance, especially considering the price and your membership with warranties. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Brief description of issue:
Terrible on Playstation 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these last month. Didnt have a chance to test it out before the return date, cause i had to move. But these are terrible. The mic threshold is dog water. You cannot talk quietly or else it wont pic up your voice. And now im stuck with theis god awful headset and cant return it
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused by the Logitech G PRO X Wireless Gaming Headset on your PlayStation 5. We understand your frustration with the microphone threshold. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Not for PS5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for PC. I returned this after it was stereo only on PS5. I wound up going with the Arctis Nova Pro Wireless as it’ll do both tempest 3d audio on PlayStation and surround on PC
No, I would not recommend this to a friendGarbage for price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this headset for a couple of years now and theyre constantly disconnecting. Not often enough that they’re unusable but enough to be considered awful. As im typing this, it has literally disconnected three times..
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! To help you effectively, please email your information to our support team at socialcare@logitech.com.
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G Pro X Wireless Experience
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this headset for 3 months and it has been a nightmare. After about 2 weeks, it kept making this non-stop humming noise in my ear, driving me crazy. By week 6 the crackling started. Every minute or so it'll just pop in my ear very loudly. And now it began randomly disconnecting for about 5 seconds and then reconnecting. It is absolutely unusable. The worst part of it all, the Logitech Support team is completely useless when it comes to trying to file a warranty claim. They gave me a ticket number about 3 weeks ago and haven't heard from them since. Worst purchase I've made by far.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello AhmadDaood, Very sorry to hear about the many issues you've experienced with the G PRO X Wireless Gaming Headset. It sounds like you may need a firmware update which you can find out if you use Logitech G Hub software. G Hub lets you customize and personalize settings as well as update the firmware of all supported Logitech gaming products. Here's a link to the download: https://support.logi.com/hc/en-us/articles/360052152494-Download-Stub-Pro-X-Wireless. You may also want to try plugging in the wireless receiver into another port or check the audio settings on your computer. In regards to your warranty claim ticket, you can directly contact Logitech via phone using this number (Toll Free) +1 866-632-5644 Monday - Friday: 9:00 a.m. - 9:00 p.m. Eastern Time. Hope that you found this helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
Lg
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have horrible sound quality especially compared to the epos.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, We're sorry to hear you find the sound quality of the Logitech G PRO X Wireless Gaming Headset lacking, We appreciate you bringing this to our attention. It helps us understand customer preferences and continually improve our products.
No happy with this one. Will be exchanging it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was beyond disappointed with this sound of the headset. Was too quiet for me and everything in my sound mixer was set to 100 and it was still too quiet to my liking. If you like playing games where you need to listen to the footsteps of those around you, this will not be your friend
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Worst Purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the absolute worst headset I have ever used in my entire life! It cracks constantly, disconnects randomly for 15-30 seconds, and everybody on discord always says my voice sounds weird af, DO NOT BUY!!!! Get a wired one instead!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Plastic came apart with in a few months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good BlueTooth range, Sound is decent, Software is slow and kind of a mess at the moment. 2 stars because the plastic on the ends of the band is coming apart and ive only had these a few months. Very Unfortunate...
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Darren, thank you for your feedback! This should not be the case, as the Pro X Wireless is backed with a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360052152514-Getting-Started-Pro-X-Wireless - Will, Logitech G.
No bluetooth!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't expect, that headphones don't support bluetooth! Have to return it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.
Adjustment Slider Broke TWICE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a week or two of use slider just broke. So I decided to buy Astros a50's and found out I like these more. I returned the a50's and bought these again and it just breaks again in the same exact spot...
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Antoine, thank you for your feedback! With premium steel aluminum, and a 2-year limited hardware warranty, this should not be the case. For support, please refer to: https://support.logi.com/hc/en-us/articles/360052152514 - Will, Logitech G.
Avoid, unless you aren’t using the microphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Possibly the worst sounding mic in the business. Friends and coworkers said I sounded like I was on hands free in a car. It’s a shame, too, because most everything else is OK. I will be returning.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi qbdn, thank you for your feedback! That is very odd, as you should sound incredible with the Blue Voice enabled mic. Be sure to check out GHUB and play with you mic adjustments: https://support.logi.com/hc/en-us/articles/360025298133 - Will, Logitech G.
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're fine and do the job... uncomfy for bigger head for longer periods / sounds like surround sound or weird spatial distance of sorts
No, I would not recommend this to a friendSound is horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son and he said the sound for gaming and listening to videos is horrible. When you pay the kind of money you would expect the sound to prestige but he was not happy. He said the fit was great bc he had a big head and ear and they were very comfortable but the sound it what he was hoping would be great.
No, I would not recommend this to a friend