Customer Ratings & Reviews
- Model:
- 981-000906
- SKU:
- 11065096
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent sound quality, comfort, and long battery life of the product, also appreciating its wireless functionality and balanced weight. However, some customers find it to be pricey and report issues with its software. Additionally, a few users note that the bass is a little light and the volume doesn't get very loud, with the fit not being suitable for everyone.
This summary was generated by AI based on customer reviews.
Overpriced & G933 or G935 sound better!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these to replace my Logitech G933 headphones & to my surprise they don't sound better...they actually sounds worse! You also have to download the new Logitech software so if your on the older version then your out of luck and have to use newer version, which doesn't work for me due to my other Logitech devices only working on older Logitech software.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Viper1171, thank you for your feedback! The G Pro X Wireless gaming headset uses the same 50mm Pro G drivers with DTS 2.0 as the G935. GHUB is our latest and greatest gaming software as our technology continues to evolve. - Will, Logitech G.
Mic Stopped working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is ok, nothing special like everyone says it is. My mic has a short and doesnt register sound at times which is not good in COD. Will be returning tomorrow as its my last day to return or exchange.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Truly sorry to hear about your negative experience and you had to return the product. This is surely not what we intend to deliver. Your feedback is valuable. Hence, we'll share it with our team for them to review for the future consideration. Thanks so much!
Not recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a headset over $100 i expected more. The headset doesnt come with bluetooth or an AUX cord adapter. Within a week the usb dongle stopped working became uselsess and could do anything except return it. For legitech i am quite dissapointed.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear about your disappointing experience with the Logitech G PRO X Wireless Gaming Headset, especially the USB dongle failing so quickly and the lack of expected connectivity options. We understand your frustration, and we sincerely apologize for the inconvenience this has caused.
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio ain’t great like Astro but it’s good for causal gamers
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Joshred, we are sorry to hear that you are having poor audio on your headset. We strongly recommend that you download and install our G Hub software to get the most audio EQ customization from your headset. G Hub will also keep your drivers updated and current. If you ever have any questions please visit us at: https://support.logi.com/hc/en-us
- Logitech
not as durable as youu would thing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought these and now had them 6 months there decent the plastic over the hendges has started cracking from normal use i take very good care off my headsets and the sound is ok not as good ffor real loud in game hearing there very low sounding while in game footsteps are hard to hear ffor 200 id pass on these
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the cracking issues you are having with the headset. It does come with a 2 year warranty so we can get that replace for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360052917673-Warranty-Pro-X-Wireless. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
-Danielle from Logitech
The Logitech product that swore me off the brand
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure what happened to their quality in the last 3 years but the last G Pro X Wireless I bought was not at all like the pair I bought several years ago. The physical quality is different from the broken pair I had and the LG Hub software that is forced upon the buyer is now worse than it used to be. I don't even know how they could manage that but they did. This is the last Logitech product I'll buy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your feedback on the Logitech G PRO X Wireless Gaming Headset. We're sorry to hear that your experience with this product has fallen short of your expectations. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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great headset but odd issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headset but have a odd crackling issue every once in a while.
I would recommend this to a friendHead set
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the best quality if you purchase this get the geek plan you will need it .
No, I would not recommend this to a friendAudio good; Microphone awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset feels nice and is light, battery life leaves a bit to be desired and the attachable microphones is the lowest quality microphone I have ever had. Just opted to get a mic and boom instead.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your valuable feedback and inputs. We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.
Sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know if its me or my headsets but sound quality is not the greatest..
No, I would not recommend this to a friendDon't recommend these
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like they cut in and out! Definitely returning for something else. Secondly the quality isn't the greatest IMO
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are sorry to hear the Logitech - G PRO X Wireless Gaming Headset did not meet your expectations. Our team would like to assist you. Please email us at socialcare@logitech.com with your details so we can investigate.
Dead after a year
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tthe headset randomly gave out one day and only after 1 year of normal use. Without warning, the audio cut out on the video I was watching and then It was absolutely blasting my ears with the loudest screeching, sand-paper scraping sound ever known to mankind. It actually made my ears ring and I wasn’t happy about it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand you experienced a sudden and alarming audio issue with your Logitech G PRO X Wireless Gaming Headset after only one year of use, resulting in a loud screeching sound. We sincerely apologize for the distress and discomfort this malfunction caused. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Brief description of issue:
Very disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of features, good sounding mic, and great wireless connection doesnt cover the fact that the plastic on the headband cracked within a year of basic use. I've never dropped this headset, this should not be an issue on a $200 headset.
No, I would not recommend this to a friendLogitech headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke less than 6 mths. Mic is loose. Would not purchase again.
No, I would not recommend this to a friend7.1 Rice Crispies
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moderate distance, BAD DTS!!! Static and cracking all over the place. If you want good 2d headphones, these are ok. 7.1 DTS? Move on. Not even sure if you can GET good 7.1 in wireless, but these are not them. Logitech needs to stick to mice and keyboards.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello druthulu, Very sorry to hear about the issues you're having with the G PRO X Wireless Gaming Headset. Advanced features like Blue VO!CE and DTS Headphone:X 2.0 surround sound function only on PC via Logitech G HUB Gaming Software. Blue VO!CE includes DTS audio enhancements. If you haven't downloaded G HUB here's the link: https://support.logi.com/hc/en-us/articles/360025298133. In regards to the static and cracking, here's a link to the product support page that will give you access to live technical support, warranty information, and more: https://support.logi.com/hc/en-us/articles/360052152514-Getting-Started-Pro-X-Wireless. Hope that you found this all helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the same issues as the one before it, which was a G735. Just a weird staticky, and popping sound, even when I am sitting in silence
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Bad out of box experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately upon using the headset, my friends all complained about how poor quality the mic sounded. I had always ran a wired headset and these wired ones do not sound good at all. I spent an hour doing setup and following guides but none of them improved the results
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're very sorry to hear about the disappointing experience you had with the Logitech G PRO X Wireless Gaming Headset microphone. We understand how frustrating it is to spend time troubleshooting and not achieve the desired results, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Outdated and glitchy. Stopped charging.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it within a month. It stopped taking charge and actually had worse range than my old Logitech headset. Weird software glitches too. Get the pro x 2, I did, it's 10x better.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience with the Logitech G PRO X Wireless Gaming Headset. We apologize that you encountered issues with charging, range, and software glitches, leading to your return within a month. We appreciate your feedback and recommendation for the PRO X 2.
Not for PS5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for PC. I returned this after it was stereo only on PS5. I wound up going with the Arctis Nova Pro Wireless as it’ll do both tempest 3d audio on PlayStation and surround on PC
No, I would not recommend this to a friendTerrible on Playstation 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these last month. Didnt have a chance to test it out before the return date, cause i had to move. But these are terrible. The mic threshold is dog water. You cannot talk quietly or else it wont pic up your voice. And now im stuck with theis god awful headset and cant return it
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused by the Logitech G PRO X Wireless Gaming Headset on your PlayStation 5. We understand your frustration with the microphone threshold. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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