Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$193.49

Customer reviews

Rating 4.5 out of 5 stars with 2492 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, comfort, and long battery life of the product, also appreciating its wireless functionality and balanced weight. However, some customers find it to be pricey and report issues with its software. Additionally, a few users note that the bass is a little light and the volume doesn't get very loud, with the fit not being suitable for everyone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,492 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    New headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ear are relax and very helpful for my big head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were open box. This is my first wireless headset. I'm a big logi gaming equipment fan, this headset works great, was easy to setup, no issues.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for choosing the Logitech G PRO X Wireless Gaming Headset and sharing your positive experience! We're thrilled to hear that you're enjoying your first wireless headset and that it's met your expectations.

  • Rated 5 out of 5 stars

    G Pro X

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my gaming PC. Very easy to set up with Logitech App. Got it on sale for half price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the G PRO X Wireless Gaming Headset and that it's working seamlessly with your gaming PC. It's fantastic to know that you were able to get it at such a great price. Thank you for choosing Logitech!

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's okay.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but the mic on this headset is pretty awful, the mic sounds like you're in a hollow room while also picking up a lot of background noise. Yes, you can customize the sound profile a lot but it does little for improving the mic quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Eh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isn’t that great. Logitech software was a nightmare to work with and overall not worth $200. The eat ups were really nice to change but not worth the hassle. If you like a nice treble sound instead of bass this headset is for you.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Wireless Headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great wireless headset with nice features. I don’t use the mic since I have a blue yeti but the wireless connectivity is excellent almost as good as wired due to “light speed” only down side is the ear cups hurt your ears if you have bigger ears after a couple hours of wearing them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good with some glaring issues.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is good and Software is easy to Navigate and setup. My issue is that at 100% volume they would sometimes be very muffled and other times sounded fine. I could never figure out why they would sometimes be so quiet. Also in the game I play the mic would often become robotic sounding requiring me to disable the mic in game and then reenable it. These issues made it not worth it to me.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the audio issues you encountered with the Logitech G PRO X Wireless Gaming Headset. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 4 out of 5 stars

    Solid Overall Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, battery life is a little bit underwhelming but besides that its a great option for the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G PRO X Wireless Gaming Headset! We're glad to hear that you appreciate its overall quality and value. We appreciate your feedback regarding the battery life and will continue to work on improving our products to meet the needs of our customers.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sount o e of the. Est gaming hedset that i test

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing my son said was how good they sound!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headsets!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality headsets!!! Build quality superb!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Solid, Not Perfect, 8/10

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Overall good, couple of quirks to iron out but got it up and running in about 30 minutes just how i liked.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest and detailed feedback about the G PRO X Wireless Gaming Headset. Your input about the headset's strengths and areas for improvement is valuable to us as we continue to refine our products. Thanks for taking the time to share your experience!

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Almost awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are really nice. I really wanted to keep them but I had to return due to a constant buzzing or humming on the left side speaker. This is a common issue with this model come to find out. It’s not very noticeable because it’s very low but it drove me insane. Some people are more sensitive to this than others from my research, so maybe it won’t bother you and they will be a great set!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about the return and any inconvenience caused. Your feedback is valuable to us and will be shared with the appropriate team. Thank you for bringing this to our attention.

  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best headset I have bought yet and at a great price. I have already recommended it to a few friends

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the Logitech G PRO X Wireless Gaming Headset is the best one you've owned! Your positive feedback about its quality and value is much appreciated. Thank you for sharing your experience and recommending it to others.

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Too pricey

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, okay mic, overall mediocre quality and ecosystem for this price point. The tweaking on the mic is extensive but was not able to achieve ideal sound for me. Solid build but lackluster ear padding, and lightweight overall.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    It is a great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It’s very comfortable for me. It’s cool

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gear and very portable. I had to get a type c bridge for my macbook when on the go, however outside of that great set up

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thanks for your feedback on the Logitech G PRO X Wireless Gaming Headset! It's great to hear you find it to be great gear and very portable. That's exactly what we designed it for!

  • Rated 5 out of 5 stars

    Great headset, great deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has worked amazingly well for the week I have had it. I appreciate that there's feedback with the mute button, allowing me to remember whether I'm muted or not.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Hurt my ears after a while

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly really dissalointed. The sound is good, the mic is decent, but the headphones hurt my ears after a while. I've ordered some third party replacement cups, but if they don't help I'll have to end up finding a different pair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headset for gaming and this time logitech knows what they’re doing. In the past my logitech base line gaming headset would only last about a year and then it would start having problems. So hopefully this one will last longer than a year I’ll write a review if it stops working.

    I would recommend this to a friend