Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.4 out of 5 stars with 2739 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the G432 Wired Over-the-Ear Gaming Headset, particularly praising its sound quality and comfortable feel. Many find it to be a great value for the price, with a decent microphone and good fit. Some customers have noted concerns about the cord length and weight, while others have expressed dissatisfaction with the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,738 reviews
  • Rated 3 out of 5 stars

    Ehhh

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these based on the good reviews and right off the bat the build quality was not up to expectations for the price paid. To add on to this, the adjustable bands on the side are very loose and will tighten once you have them at the right size you want. I did not even test the audio on these that how bad the build quality was. Returned these and invested into the HyperX brand. Happy with the decision .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones and mic.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones and mic seem great, The instructions are not super clear on how to use them, but we figured it out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound quality is there but there is a major flaw

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset delivers on sound quality, but the USB connector is the major issue with this headset. It has wired options with USB and 3.5mm. The USB connector to the headset only took a couple of weeks to work loose and become useless. The RGB essentially useless as it located on the back of the headset.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the USB connector failing. Luckily, this headset comes with a 2 year warranty through Logitech so we can get it replaced for you! Here is the link to file a warranty claim: https://support.logi.com/hc/en-us/articles/360025083213-Warranty-G635. i hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 4 out of 5 stars

    Good pruduct

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. My son used them for a bit but decided to return them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Broke after 10months of use.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit well and were comfortable. However, didn't even last for 1 yera.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Was great for 5 months

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great pair of headphones until the mic completely stopped working 5 months after I purchased it

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Sean! I'm sorry to hear you're microphone stopped working! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The G432 headset has a 2-year limited hardware warranty. Thank you for this feedback! I will be passing this along. - Maggie from Logitech

  • Rated 2 out of 5 stars

    No one can hear my son

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son plays fortnite and is very frustrated with this purchase. He cannot be heard and it keeps going in and out.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Jess, we are sorry to hear that the G332 headset did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. The G332 headset has a two year warranty. Please reach out to us on our Logitech support website so we can help out. Hope you have a great day!
      https://support.logi.com/hc/en-us/articles/360024319233

  • Rated 4 out of 5 stars

    Not for xbox

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with Xbox one but I would rather get a headset made for Xbox that’s one with cool PC or MAC features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does as advertised.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is that the output sounds from the microphone is variable in volume from the actual sounds made.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not worth the money

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great at first...didn't last very long. This was a gift for my grandson that is 10 years old.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear the headset did not last very long. This headset does come with a 2 year warranty through Logitech, so we can get them replaced for you! Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360025072553-Warranty-G432. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 5 out of 5 stars

    excellent, for gaming and music

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, for gaming and music. you have to download logitech hub to setup this device, does not come with detailed instructions, but the hub is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something for remote conferencing and pick these up. Worked great. No problems with communications the entire time. Definitely worth the money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    invest a few more for much better quality audio

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality of the headphones is sub-par and outdated. The mic wasn't very good either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Software
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Comfortable and uncanny surround sound

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech - G635 Wired 7.1 Surround Sound Gaming Headset for PC with LIGHTSYNC RGB Lighting Comfortable and uncanny surround sound This headset is super comfortable. No sweaty vinyl ear muffs. These have a breathable cloth covering. The speakers pivot left/right as well as up/down so they can find the perfect spot and the band is nicely padded as well. The weight is evenly distributed and the clamping pressure is just right. There is no heaviness pressing down or pressure around the ears. You can comfortably wear these for hours and not sweat either. The ear pads can easily come off and go back on. Perhaps for cleaning or replacement? The headphones come with two cables. The first a 1.5-meter-long vinyl jacketed 3.5mm Mini-DIN suitable for game consoles, phones, anything with a 3.5mm plug. The other is a USB cable with a cloth braided jacket that is nearly 3 meters long. I’m not sure if the cloth braiding adds any performance or usability advantage, but it does lend a rich look and feel I prefer over the vinyl. There is a slide switch at the top of the left ear to choose between the inputs. You could be using this on your PC to play a game, hit pause and switch to your phone on the 3.5mm connection. The speakers in these headphones are really good. Clear bass very responsive. Most headphones tend to have distortion at high volumes, especially with a sudden bass thump like a canon. These sound awesome. The DTS Surround sound is truly amazing. A leaf rustling or something in the distance and you mind picks out right where it is from the sound location cues. Someone sneaking up on your 6, now heading over toward your right, the placement is space seems so real. If you’ve never played a game with surround sound headphones, you must get these. A mini-IMAX theater in your head. The 6mm mic+ seems to work well. works well. I used the headset on some phone calls and was told the sound quality was as good as the phone. The GHub software downloaded and installed without issue. However, the GHub software seemed to have impacted my Logitech Performance MX mouse settings in a big way. My mouse felt like it is mostly in a tar pit with sudden spurts of speed making it very hard to control. There was no prompt to reboot, but I did a reboot and after that my mouse worked normally once again. A simple fix. The software is easy and recognized my other Logitech components. I am able to customize the EQ, surround sound settings, program the 3 ‘G’ buttons on the left headset from a large selection of different actions or create macros, and change the light colors on the headset, or turn them off. Note that these features only work on a computer using USB. When plugged into a game console or mobile device using the 3.5mm jack, there will no lights or functional hot keys. They will function as headphones without the extra features. The feel and build quality is excellent, what I’ve come to expect from Logitech over the years. Overall an excellent headset to the demanding headset user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my son loves it. He likes that it lights up in the dark

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in 3 Months

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THESE HEADPHONES. They came out as the replacement for the last headset I had and they are AWFUL. The fake leather is very hot and uncomfortable. The mic muting feature broke in 3 months so I could no longer use the mic. Sound quality was not noticeably improved over the last iteration. Last generation was much better. I will no longer be buying Logitech products.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great bass, great surround sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great purchase. Uses USB so you can use it on a PC without plugins for mic and headset (green and pink)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Quality and Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone jack pulled out completely after 3rd use. After 4 1/2 hours spent on hold and being transferred to 9 different people, there was no way they could issue me a mailing label to repair or replace, under the 2 year warranty. The closest store is about 2 hours round trip for us, hence, we ordered online. Will never purchase from them again!!!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so sorry to hear about the issues you are having with the headset. Lets get that replaced for you! Please visit the support page for this item on Logitech.com in order to start the claim process for a new set! I hope this was helpful. Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 4 out of 5 stars

    Good sound but a bit big

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this model from a paif of Cosair Void Pros. I enjoy them, but however I feel they are a bit big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IN & BURGER HAS NOTHING ON BEST BUY!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PICK UP AT STORE WAS EASY ENOUGH. SERVICE REP COULDN'T HAVE BEEN NICER. WALKED ME TO THE CASHIER TO ARRANGE FOR DELIVERY OF MISSING ITEM.

    I would recommend this to a friend