Customer Ratings & Reviews

Purchased for working from home activity. Moderate use 4 hours a day 5 days a week. This past 2 weeks, the USB does not connect correctly and the audio outbound sounds robotic/demonic. All drivers are up to date. It's office work. Kind of a bummer and a waste of money. Will be reaching out to Logitech to see if they can honor manufacturers warranty.

the usb wire is not secure and the headset disconnects from the slightest movement. if i move my head in any way the wire will unplug from the headset. i've had this headset for about a month and i have to say its the most frustrating headset in the world. i literally have to put the usb wire back into the headset every five minutes because of how loose it is.

kept getting too much static when playing with others. Don't know if was defect just returned and got a wireless.

I've only had this for 2 months and the connection port already disconnects or creates loud static. It is the 2nd pair I've had and the other lasted for maybe a year before it happened. Would not recommend. I had a G35 set that lasted 5+ years. What happened to the quality?

Had Logitech G930 wireless but interference with the 2.4GHz wireless router (causing repeated disconnects/reconnects) led me to go to these wired headphones. So far these have been excellent. I have a larger head and these are comfortable - contrary to several reviews I've read. I don’t really need all of the lights as i can't see them while wearing the headphones. I just use them for gaming so i can't presetly comment on music fidelity. The surround sound during gaming is very good.

It connected easy to my phone just the volume really sucked on it

Mic doesn’t work, definitely recommend protection plan or returning with 14 days.

Love these headphones! My husband and I play RDR2 in the same room, so gaming headphones are a must in order to prevent confusion about who is being stalked by a cougar. The shape of the ear cups helps prevent uncomfortable pressure on your ears after extended wear, making them perfect for long gaming session. The ear cups swivel and pivot, which means that they are more easily positioned to conform to your head, creating a perfect fit. We both tested this, and can confirm that they’re equally comfortable whether you’ve a large noggin or a regularly-sized melon, even if you wear glasses (which I do). The sound quality is excellent as well. Though there is no active noise cancellation feature, the shape of the ear cups and the quality of the padding effectively blocks most ambient noise. These headphones also deliver what is effectively near-perfect surround sound. The sounds are so precisely directional, I could tell that not only was there a bear nearby, angrily announcing his intention to make me his next meal, I could tell that said grizzly was roughly 20 yards to my left and slightly behind me. Kind of spooky, but definitely useful information. As a side note, I was completely unaware, until I began using these headphones, that there were all these delightful little detail sounds in the game - the creaking of the trees in the wind, for example. I didn’t even know what levels of richness I was missing out on before! The mic is very sensitive; no need to shout to be heard by your teammates. In fact, be careful about muttering under your breath about what a bad shot they are - they’ll definitely hear you. The mic is very easy to mute: just swivel it up and out of the way. No buttons to find, and no question about whether or not you’re actually muted. There are only two things I found to be slightly less than perfect about these headphones and I mention them only because someone is bound to be curious. First, they are not wireless. Yes, I know, it says so right on the box. But what that means is you have to be mindful that you’re physically tethered to the controller. Most of you won’t have an issue with that. Most of you are more graceful than I. Second, there is no way to control the volume of the game separately from the chat volume. Not a huge deal, but distracting if you’re trying not to be eaten by an alligator you can’t see, and your teammate is telling you about the trials and tribulations of obtaining a perfect armadillo skin so he can get a pair of chaps made at the trapper.

The garbage micro-usb port and cable are not working right, my voice and sound are repeatedly going out and forcing me to fix it during matches and then I end up dead by the time I get it working again. This happens several times a match. I want my money back.

Pretty good headset for everyday use and gaming too. I used these on my gaming systems and on my laptop to be considerate to others in the room. The sounds quality is quite impressive given the low cost price range, very pleasantly surprised. The large comfy speakers give good sound quality reproduction and nice pops for games with explosions and gun play. Headphones come with a splitter, good quality build, nice comfort and wire them for extended periods with no complaints.weight and can be used for long periods without any discomfort. These are wired so no issue with connections but would have been fantastic if Bluetooth option was included. A real keeper!

Rigid plastic and connectors to the headset deform and won’t last

Large, comfortable ear muffs produce true ambient sound. 7.1 Surround Sound enhances your perception of where the sound is coming from. For the gamer, it's the difference of someone sneaking up from behind or being aware of some one behind the wall. I took moment to find a Dolby 7.1 demo on youtube. With the new ATMOS(here) surround sound I was able to truly appreciate what the sound director intended me to here. GREAT FEATURES: actual volume control knob on the side, left ear muff extra long cord with mic/speaker plug adapter for both USB and one for split microphone and speaker plug ins soft ear pads, large for true surround feel adjustable padded headband microphone mutes when flipped up ( privacy ) possible G-HUB interaction for saving game settings in the cloud, works with other Logitech devices (mice, keyboard)

First things first. I have always thought of Logitech as a company that does the little things to make the product feel complete. Adding that one little piece that makes you glad you trusted them again. Why do i bring this up? I dropped a star for what seems like is missing from these headphones. Let me explain... No, there is too much. Let me sum up. These headphones come with 2 cables. One for 3.5 connection to a phone, even though the 3.5 jack is slowly dying. The other is a USB cable to connect to a laptop or desktop. A nice Velcro cable tie would have been a good add. A USB-C cable or adapter would have been another great bonus. There is no case for the headphones and no bag for the cables. I always appreciate it when I open a box and see something as simple as a bag for the product. Even if it is just drawstring. Buying a USB cable that has a bag just seems nice, even though the bag will never be used again. For headphones, especially ones to be used with PC or phone, they seem like they should be ready to travel. Like I said. Little things that would have made a really solid headset seem lacking. Enough complaining. On to another gripe though. And this is a general gripe for almost every gaming headphone I have tried or seen. WHY, when WASD is on the left hand side, does every gaming headset have the mic with mute on the left hand side? WHY? If you say, well you could be using a controller. Default moving controls are on the left hand side. If I want to have quick access to the mute and unmute/boom mic. I am willing to free up my right hand, not the left. OK. I feel better now. The sound on these are great. They drown out background noise almost with ease. The boom mic is pretty solid, if not on the wrong side. The cables are nearly perfectly sized. The USB cable is probably 6 1/2 to 7 foot long. Just right for a desktop that is next to you or on the floor. The 3.5 cable is probably 3.5 foot long. Just right to connect to a phone. There is a hardware switch to jump from one connection (USB) to another (3.5) While documentation says the 3,5 is for the phone and the USB is for the PC. I used an adapter for USB to USB-C with my Android phone and everything worked perfectly. My son did say extending the mic from the boom made a scratching noise while extended. This could be due to the adapter or just the sensitivity of the mic. Closing the extension fixed the issue and he said I sounded good over the phone without being extended. Extending the mic from the boom arm did not have the same effect when used on the PC. So I am leaning towards the adapter. The moment you pick these up, you know they are Logitech. If you like the feel of Logitech mice, keyboard, etc. These headphones are perfect for you. Overall, these are a very solid headset from Logitech. It blends perfectly with my other G series peripherals (mouse, powermat and keyboard). Needless to say, I like the feel of Logitech products. The Logitech software that controls the peripherals also controls the headset.

Amazing headset with amazing sound. The only thing is that I've had to get one replacement headset already and not even a year later I'm going to have to get another one. The first time it was because the microphone control arm decided to stop working. And now the second time it's the cord that plugs in to the controller right at the base where it plugs in there is a short somewhere. Other than that it's been fantastic. You can't beat what you get for the price

Got this headset to replace an old one. Installed everything correctly and it worked great for about a week. Then it started to randomly shut off. Lights, sound and mic would just quit. Contacted support and they see nothing wrong here.

They were uncomfortable, not loud enough and lacked features/options.

You can find these gaming headphones cheaper elsewhere, but they're still a good value at Bestbuy.com Overall, these headphones are comfortable and the sound quality/microphone is "good" -but not outstanding. The controls are cumbersome and difficult to manipulate while on your head, but the microphone and PTT features are, generally, accessible and easy to use in game. The G Hub features are complicated, difficult to streamline across various devices and buggy AT BEST. Sadly, this is more of a feature than a bug, but I have found this to be the case with almost every manufacturers RGB/programable device software. They all are more-or-less terrible. That said, Logitech still makes some of the better quality offerings on the market and they hold up over time. When compared for price point, quality of manufacture and utility/value the Logitech G635 is an excellent offering and I would recommend them for mid-tier gamers/streamers or anyone who is looking for a decent, well-rounded set of wired headphones.

Second set of these i've had issues with. This one is barely 2 years old, sound goes out on left side, and or stops working completely. I bought new cords and that seemed to help for a bit, now its just getting worse and worse.

These headphones were packaged well and extremely easy to configure after connecting them to my PC. The cable is much longer than I expected and looks like it is built to last a long time. The sound in these things is amazing. I've played approximately 50 hours using them, and am convinced I have never had such a good experience with headphones. They are very comfortable, as I never felt like I just needed a break from using them for up to 6 hours at a time. The buttons and volume controls are very easy to get comfortable with using and stand out for easy control. The microphone is also easily accessible to pull down for online communication, yet it is also fantastic to not be in the way when playing solo.

It works but the mic is poor quality and if you play anything other then competitive fps the sound is trash too. Good directional sound but that's it.