Customer Ratings & Reviews
- Model:
- 981-000769
- |
- SKU:
- 6320789
Customer reviews
Rating 4.4 out of 5 stars with 2742 reviews
(2,742 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the sound quality and comfort of the product. Many customers feel that the price is great, and the microphone and fit are good. Some customers feel that the cord length is too short, and the weight feels a bit heavy. A few customers have also reported that the software emulation is not good.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not a good fit work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't the right headset for work. System wouldn't accept the headset.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Josiem1989, thank you for your feedback! Your headset works with your PC, PlayStation 4, or docked Nintendo Switch via included USB DAC. You can also game on consoles or mobile devices via 3.5 mm cable. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024150194 - Will, Logitech G.
- Pros mentioned:Comfort, Microphone, Sound quality
Rated 5 out of 5 stars
Wow, these are NICE!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I admit it - when I got these I planned on using them for web conferences at work - not a chance that's happening now that I've tried them! Extremely comfortable - not too much pressure on the top of my head or on the ears , and the flip-up-to-mute microphone is fantastic! So much better than the Logitech Pro headset I got last year, and that was no slouch! (Is any Logitech product a slouch? I think not!) Sound quality is great, lots of bass, lots of volume, and the 7.1 surround really immerses you into the game you're playing! Definitely worth a try regardless of what you plan on using them for - these will be used on my gaming system!
I would recommend this to a friend Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Mic went out within 2 days. Stay away from these.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the mic stopped working for you. This headset does come with a 2 year warranty so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360025072553-Warranty-G432. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Broken after 36 day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good is broken after use for 4 times and now no is possible change
This review is from Logitech - G332 Wired Gaming Headset for PC - Black/Red
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the headset is no longer functioning for you. Fortunately, this headset has a 2 year warranty through Logitech. Please visit the support page for this item on Logitech.com in order to file a claim for a new one. I hope this helps. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Tight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is tight! I mean literally tight! I don’t have a big head but I have chronic migraines and the way these headphones sit on my head I tried them on at home, brought them immediately back to the store. Super tight fit behind the ears for some reason and was not comfortable for any length of duration of wear which is super disappointing because Logitech is a very good brand, I am a huge fan of their mice and other headsets from them. This was a no from me. I would have gone with their wireless white headset that was lightweight and comfortable but my job requires wired headphones specifically.
This review is from Logitech - G635 Wired Gaming Headset for PC - Black/Blue
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Lee, Very sorry to hear that you found the G635 Gaming Headset to be too tight for you. And it is a shame that your job requires wired headphones specifically because the G733---the white headset on Best Buy's Logitech Gaming display---would be great. A couple of great wired headsets that may fit you better are the Pro and Pro X headsets. Here's a link that breaks them both down:  https://www.logitechg.com/en-us/products/compare.html?category=gaming-audio&products=gaming-audio:pro-gaming-headset-passive-noise-cancellation,gaming-audio:pro-x-gaming-headset-blue-voice-mic-tech. As part of Logitech's Pro line, they're engineered with the help of Logitech's pro gamers who put a premium on performance and comfort. Hope that you found this helpful and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech
Rated 2 out of 5 stars
Logitech G635
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone is very sensitive and will pick up audio from headphones. Not sure if it was just a specific case but tried looking online and they said this model does do that. Would not recommend for intense sound sensitivity gaming like FPS and trying to hear footsteps.
This review is from Logitech - G635 Wired Gaming Headset for PC - Black/Blue
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Shinsane, thank you for your feedback! Be sure to check your settings on GHUB. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024329293https://support.logi.com/hc/en-us/articles/360024329293 - Will, Logitech G.
Rated 2 out of 5 stars
Not durable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had exactly 13 months and the mic started cutting out. Now they won't power on at all. Disappointed because I bought all logitech peripherals to work with GHub and now i'm down a headset.
This review is from Logitech - G635 Wired Gaming Headset for PC - Black/Blue
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, ChrisUSMC02! I'm sorry to hear about your experience with the G635 headset! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The G635 has a 2-year limited hardware warranty. Thank you for the feedback on your microphone issues! I will be passing this along. - Maggie from Logitech G
Rated 1 out of 5 stars
Horrible quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after the first 2 day. Horrible quality don't buy
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the headset breaking on you. Luckily, it does come with a 2 year warranty, so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360025072553-Warranty-G432. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Short use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic spotty and right ear out in less than a month of use.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Crenj. I'm so sorry you're experiencing these issue with your G432 headset. The headset comes with a 2-year limited hardware warranty. You can register and start the process here: https://support.logi.com/hc/en-us/articles/360025072553-Warranty-G432
-Charlton at Logitech
Rated 1 out of 5 stars
Ear phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't hear well..Very good price..Just not the best..
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Computer,
Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 3 out of 5 stars
ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok ig, turns out full capabilities are on pc sadly
This review is from Logitech - G635 Wired Gaming Headset for PC - Black/Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
DONT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DONT BUY IT WILL BREAK IN YOUR FIRST MONTH OF USING IT.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Shawn, we are so sorry to hear that the G432 headset broke after a short period of time. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. The G432 headset comes with a 2 year limited hardware warranty. Please visit us at our Logitech Support page to submit a warranty ticket. We are excited to look into this and get your issues solved. Have a great day! -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360025072553-Warranty-G432
Rated 2 out of 5 stars
Decent headphones, Faulty USB Connection.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked well... until they didn't. It has a connection problem where the usb connects to the headphones. Over time if you move your head at all it will disconnect your headphones. I looked it up and it is a very common problem with these headphones.
This review is from Logitech - G635 Wired Gaming Headset for PC - Black/Blue
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Seth Thank you for your feedback. Sorry for any inconvenience. Be sure to download the software for your device to fix any bug issues and GHub to access all the features for your device. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 3 out of 5 stars
.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. I would call it average........
This review is from Logitech - G332 Wired Gaming Headset for PC - Black/Red
I would recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Things work for 6 months then stop working .dont buy them
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're having hardware durability related issues with your G432 Headset. You do have a 2-Year Warranty included with your purchase. But if you have any questions, please check out the Logitech Support page at https://support.logi.com/hc/en-us/articles/360024150194
Rated 2 out of 5 stars
Stopped working quickly
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have had these for a couple weeks before I was getting all sorts of connectivity issues. Honesty though it was the audio port in my PC. Got a HyperX headset as a replacement and so far haven’t had any issues with that one.
This review is from Logitech - G332 Wired Gaming Headset for PC - Black/Red
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Aaron, we're sorry to see you're having some performance related issues with your G332 Wired Gaming Headset. You do have a 2 year limited warranty that can be used to have a replacement sent out to you. You can do that here: https://support.logi.com/hc/en-us/articles/360024914814-Warranty-G332. Hope that helps and thank you for your feedback. -N from Logitech
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Quality Surround Sound Headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Description /Accessories: Wired gaming headphones with customizable surround sound and lighting. Lightweight at 1.55 lbs, versatile for different devices such as PC, different gaming devices and/or mobile phone. This comes with 2 different plug in options - directly plugging into your USB port on your PC and/or directly to your phone. You can simultaneously use the mobile phone and play on your PC or gaming device so you won’t miss a call while gaming. Features: There are 3 programmable buttons on the headset for different settings (selected lighting colors and brightness, sound, etc). The headphones are adjustable for a comfortable fit. They come with 2 different plugs, one for your PC USB port and a 3.5 mm cable that can be used for smart phones, computers and other devices, but the lighting on the headset does not work with this cable. Your microphone folds up into your headset and is well hidden. There are sport mesh earpiece covers that are washable. Quality: I believe this headset is pro quality. It seems to be very durable. Once you have the surround sound set to your liking by the equalizer, you will not believe the sound that comes out of them. It is true surround sound. When using the microphone on the headset with my phone, I was told I sounded crystal clear. App: The G Hub can be downloaded from the Logitech site and from here you can adjust/customize your lighting and the surround sound. It has an adjustable equalizer. Spend some time customizing the sound and you will be extremely impressed with the sound that comes out of this gaming headset. This app also can be used to adjust your other newer Logitech devices, such a mouse or keyboard. Recommendation/Final Assessment: In my opinion these wired headphones are the BEST. Because they are wired, there is a more stable connection than you would get from wireless. It is very easy setup and with some fine tuning you have great true surround sound, customized lighting for gaming team colors, very versatile for different devices including PC, mobile, Xbox One, PS4, Nintendo Switch compatible…what not to love!!!! I very highly recommend this particular headset.
This review is from Logitech - G635 Wired Gaming Headset for PC - Black/Blue
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Pretty good overall headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The G432 headset fits well and is very comfortable to wear. One minor issue with the fit is when I turn my head to the side the cup will slightly lift away from my head and creates a slight drop in volume / loudness. Not horrible but worth mentioning. Mic is clear and works well. Friends have told me I sound loud and clear when talking online to them. I like the flip up to mute feature as well. Volume control knob on left can is easy to get to and a handy feature. I used the headset with my PC for gaming and listening to music and also used it with my mobile device for listening to music and making calls. The overall sound quality is pretty good while bass levels are very average. Probably neither the best nor the worst I have used with regard to sound quality. You won't be disappointed nor will you be blown away by the G432. On a computer I would recommend using the USB adapter over the 3.5mm mic/headphone splitter. The sound quality was noticably poorer using the splitter vs. connecting via USB adapter or plugging directly into mobile device with the 3.5mm TRRS connector. Another issue that I encountered was when I tried installing the GHub software to experiment with advanced settings. After installing on my Windows 10 PC it rendered the USB adapter totally inoperable. No troubleshooting that I tried was able to fix the problem. Only after uninstalling the software would the USB adapter work again.
I would recommend this to a friend Rated 1 out of 5 stars
I was sadly mistaken.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my 10yr old son's first item on his Christmas list. He was so excited to finally have headphones with a mic. On Christmas day, the first day he got to use them--he was so excited and happy to play and talk to his friends, until day 2. The mic just stopped working completely. He was no longer happy and just discouraged. His older sister and I tried to see if we can figure it out or maybe he was doing something wrong. But the mic just does not work at all. This is so disappointing as I took the time to read through many different models and reviews, where this one appeared to be the best! I was sadly mistaken.
This review is from Logitech - G332 Wired Gaming Headset for PC - Black/Red
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Jimmy, I am so sorry to hear the microphone no longer works. That is definitely not normal! Luckily, this headset comes with a 2 year warranty through Logitech so we can get that replaced for you! Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360024914814-Warranty-G332. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
nice fit, decent sound and good price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech G432 surround sound gaming headset fits nicely and is comfortable to wear for extended period of times. My ears did get a bit warm but it didn’t bother me too much. Sound while using them will vary from what device you are using. For example, the Switch sounds pretty good, and I can adjust the volume on the switch itself and even more on the headphones. When I was playing on the Xbox One or PS4, I could only adjust the audio with the headphones and they were not that loud. Sound bleed from the outside is pretty bad with these and I was trying to play PS4 in a loud environment and I could barely hear the sounds of the game. They do seem to get a lot louder when being used with a computer or phone. This is where they really shine and the 7.1 surround sound can be heard fully that way. The 3.5mm cable is a good length and is hard wired into the headphones. Which could be a bummer if you have a damaged cable and you would have to throw these away. The microphone works well and my friend on the other side of the skype call I tested said that he could hear me very well with no feedback. I was able to mute the microphone by simply folding it up and out of the way. I do like these and the price that they are make them a pretty good deal, but for a little more you can get more options with their other offerings.
I would recommend this to a friend










