Customer Ratings & Reviews
- Model:
- 981-000769
- SKU:
- 6320789
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the G332 Wired Gaming Headset's sound quality and comfort, with many praising its value for the price. They also appreciate the headset's fit and ease of volume control. However, customers are negative about the short cord length and the weight of the headset; some also experienced issues with the accompanying software.
This summary was generated by AI based on customer reviews.
Not so good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are not very durable - broke after a few months
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're having hardware durability related issues with your G432 Headset. You do have a 2-Year Warranty included with your purchase. But if you have any questions, please check out the Logitech Support page at https://support.logi.com/hc/en-us/articles/360024150194
Downgrade from G430
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to the earlier model, the G430, the G432 feels like a downgrade: - Cable is much shorter and not braided, feels cheap. - Headset compresses much harder on your head, physically hurting after a long session. - No noticeable difference in sound quality or microphone.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Gman, So sorry to hear about the issues you're having with the G432 and it feeling like a downgrade from it's predecessor, the G430. Concerning the sound and microphone, you can download the G Hub software which will allow you to customize the settings. Here's a link https://www.logitechg.com/en-us/innovation/g-hub.html. Hopefully this will be helpful. Thanks for being a Logitech customer. - Richard from Logitech
Unhappy with quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for conference calls and people have a hard time hearing me when I speak. I have to yell out for people to hear me. I also have to purchase a second piece to be able to use an apple phone. I'm disappointed because they only allow 15 days for an exchange.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your audio issue with the G432 headset. We advised to use our G Hub software to tweak any audio/mic settings: https://www.logitechg.com/en-us/innovation/g-hub.html
If you need any further support, please contact us at: https://support.logi.com/hc/en-us
Better options for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought wired headset because I wanted plug and play ease. Not the case. Driver installs and updates and still....either the headphones work or the mic works...never both. Planning a return
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the issues you are experiencing with the headset. It sounds like you received a defective unit. Luckily, this headset comes with a 2 year warranty through Logitech so we can get that replaced for you! Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360025072553-Warranty-G432. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
cheap materials
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the part that connects the ear piece to the head band broke it was made really cheaply and could not sustain the usage
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are so sorry to hear that the G432 headset did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. And nobody likes a broken headset. Please visit us on our Support page so we can look into this and come up with a solution. I'll attach the link at the end of this chat. Have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360025072553-Warranty-G432
Sound never right and wearing it is uncomfortable.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech G432 headset was not what I was expected. The sound quality is not good and wearing the headset felt very uncomfortable. I had to constantly adjust the bass and treble settings. No better than my Sony ZX headphones.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Jerry, Very sorry to hear about the comfort and sound quality issues you're having with the G432 Gaming Headset. The G432 features Next-gen DTS Headphone:X 2.0 surround sound that's powered by Logitech's G HUB gaming software. Here's the link to download G HUB if you haven't done so already: https://support.logi.com/hc/en-us/articles/360024841293--Downloads-G432-Gaming-Headset. It is available on Windows OS only, so if you're using the G432 on console, it will only be simply just stereo sound that you're getting. Here is a link to the product support page for the G432 that will give you further insight into how to better use your headset: https://support.logi.com/hc/en-us/articles/360025332153--FAQ-G432-Gaming-Headset. Thank you for being a Logitech customer. - Richard from Logitech
Do NOT Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor device. I tried two pairs of these within a week of each other and the right ear stopped playing audio within minutes. Logitech has fallen some ways, they should be embarrassed with their shoddy products.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi , sorry to see you're not completely satisfied with the G432 Wired Gaming Headset. If you haven't already, please make sure the audio cable is properly plugged into the audio jack. Hope that helps.
Missing order
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Where’s my order at i went outside and checked for it when I got the order received through text and email and there is nothing outside. I went and checked no one got here and dropped anything off.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey Saul, I'm sorry to hear that you never received your headset. I would recommend contacting Best Buy support, or the company used by Best Buy to ship your product to you (ie, UPS, USPS, FedEx, etc.) I hope we can solve your problem quickly, and I'm sorry for any inconvenience this may have caused you.
Do not buy!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these earphones for 3 days and the microphone stopped working on me. It worked fine for the first 3 days and literally stopped working while In a game. Not to mention the sound quality was horrible.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to see you're having mic issues with your G432 Gaming headset. If you haven't already, please make sure the 3.5mm jack is securely inserted into the port on whichever device you're using it with. Sometime if that isn't plugged in all the way, it will affect the mic. If you've tried that and are still having issues, check out support page for more tips that may give you a solution https://support.logi.com/hc/en-us/articles/360024150194 Hope this helps!
Never again
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too quite. I am not deaf and do not have hearing problems. Even on max volume, I could barely hear anything. This was just a waste of time, money and effort.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Colin, thank you for your feedback! Be sure to check the headset volume wheel as well as your device settings. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024150194 - Will, Logitech G.
- Pros mentioned:Fit, Microphone, Sound quality
Great comfortable headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The G432 is a great headset for a reasonable price, given the features it sports. Most importantly the G432 sounds great. The 7.1 surround sound sounds absolutely great when watching videos or plays games. I tested these out on my Nintendo Switch and was really impressed with the sound. The games sounded rich with a full sound. I really noticed the sound separation and deep bass sounds. The fit was just a little stiff for my liking. The headband was a little hard and the ear cuffs weren't as soft as I'd like but, these are by no means uncomfortable. I could see them putting some pressure on your head after a long session. The headphones have plenty of headband positions and the ear cups are plenty big to fit around most ears. Overall I think these are a solid fit. The mic works well, it's flexible and can be tilted up if needed. It's simple and it works, I like it. The headphones come with several options for connecting; standard 3.5mm, split 3.5mm with dedicated headphone and microphone, and a USB interface. So you should be covered for every scenario. For the money, I think these are a great option if you are looking for a good pair of gaming headphones.
I would recommend this to a friend Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 pairs for Christmas two of them didn’t work on the first use and the third pair stopped working after the 2nd use. Don’t waste your time and money on these.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that the G432 headsets were not in working order for you. We apologize for any inconvenience this may have caused you.
ONLY FOR PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well on the PC but failed to work with my Xbox which was a primary reason in returning it. If a product says compatible with something then it should work with said thing.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Mikey, I apologize you had an unpleasant experience with the G432 headset. Here are some troubleshooting ideas that hopefully fix this issue. Seeing that it worked for PC, means the headset works fine. So it could be one of two things, wrong connection to the xbox or the audio input/output on the xbox settings. Double check you are using just the 3.5 mm jack and nothing else. Insert the 3.5 mm jack straight into the controller itself. This is the only way you can use it to play on console. Finally, check your settings for your xbox one. If you need assistance, you can always get support on our Logitech support website.
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good but after a few days started making a weird sharp noise randomly that hurts my ears badly.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, sorry to hear that you are unsatisfied with your G432 Wired 7.1 Surround Sound Gaming Headset. We are always looking for ways to improve our products, so we appreciate your review. I can understand how that can be frustrating to experience. Have you downloaded G Hub? If you have already, delete it and reinstall, go to your sound settings and ensure you have set your G432 to your specifications. You also have a 2 year limited hardware warranty if need be. I hope this information was helpful. If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us Thanks, -Logitech
Microphone did not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Microphone did not work after several tries. Would have been great value if mic worked.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the microphone on the headset did not work for you. This headset does come with a 2 year warranty like al Logitech gaming products, so let us replace it for you next time. Thank you for taking the time to write this review, we appreciate the feedback.
Nuh uh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad mic quality, mic gif in the way, within a week input broke
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to hear about your negative experience with our product. We apologize about the input breaking within a week. Please contact our customer support team at https://support.logi.com so that they can assist you in resolving these issues as quickly as possible. Your satisfaction is important to us, and we appreciate your feedback.
Don’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 10yr old son used his own $25 gift card and cash to pay for this headset. He has yet to get it to work consistently. It’s sitting in a shelf unused.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're having hardware durability related issues with your G432 Headset. You do have a 2-Year Warranty included with your purchase. But if you have any questions, please check out the Logitech Support page at https://support.logi.com/hc/en-us/articles/360024150194
Good for a month then they stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them just over a month ago and the wire inside is broken, only one side works now
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there, I'm sorry to hear you had some issues. Please contact us via our support site for assistance, as your product may still be under warranty. -Weston from Logitech
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality will now and on stop purchases from Best Buy they have bad product is probably Chinese made
No, I would not recommend this to a friendThere are better ones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a few months and then just broke Wasn’t happy with this
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi LisaJ, I'm sorry that after a few months the G432 stopped working. Logitech does have a 2 year limited warranty on the G432 headset and you can file a warranty claim by visiting https://support.logi.com/hc/en-us/articles/360025072553-Warranty-G432 Thank you for being Logitech customer. Kristi from Logitech