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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.2 out of 5 stars with 1551 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.2 out of 5 stars

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    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,551 reviews
  • Rated 1 out of 5 stars

    missing the usb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is missing the usb part so my grandson can not use

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Betty! I'm sorry to hear about your grandson's experience with the G435 headset! The headset's USB receiver should be in the top of the packaging with the USB-C charging cable. The G435 is also Bluetooth enabled. To put the G435 into pairing mode, push and hold the mute button on the base of the left ear cup until the light turns dark blue. Then, push and hold the mute and power buttons at the same time until the dark blue light starts blinking. Now it is ready to pair. You will want to be in the connection settings on the device your grandson wants it paired to. If you're still having issues please feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to contact support. Thank you so much for the feedback! I will be passing this along. - Maggie from Logitech G

  • Rated 1 out of 5 stars

    DO NOT BUY FOR NINTENDO SWITCH

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy is incorrect! Even tho they list in the description they are for Nintendo Switch they not work. Look it up to verify! Got one sad kid now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    you get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the greatest headset of Logitech connection issues and issues staying powered on. spend the extra money and get a more expensive headset from Logitech.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these and my husband didn’t care for them. He said he didn’t like they way the felt, and were not the most comfortable so I returned them and got something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for gaming with Nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's the difference between headsets and headphones? A working mic! While my PC did show that the mic was working, this item is listed as a gaming "headset" for the Switch. That is not the case. It connects fine via bluetooth to the Switch but that's it. The usb dongle doesn't work so no voice chat. Also, the sound is kinda flat compared to other headsets and these are extremely light. That may be a plus to some, but it made them feel flimsy and easy to break. Will be returning

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Missing lightspeed usb adapter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item Did not come with the lightspeed usb dongle so its only good with other bluetooth devices and no able to use on ps4 or any other console

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but I’d say it’s very average and wouldn’t go out of my way to get anything else by this brand. It doesn’t feel very cheap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst hearphones I’ve ever dealt with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 of these for our kids for Christmas. It took forever to get them to connect just to update them. Forever to connect them to the Switch. And now the mic won’t even work for them in game. We tried everything. We are pretty tech savy people but we just cannot get these to work properly. Really wish they didn’t throw away the boxes so we could return them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic is sensitive picking up my keystrokes and everything else around me. I have had to use push to talk when online gaming.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Jdwentz! I'm sorry to hear about your experience with the G435 headset. Thank you so much for the feedback on the microphone sensitivity! I will be passing this along. - Maggie from Logitech G

  • Rated 1 out of 5 stars

    Not compatible with Nintendo switch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this product. Did not work with Nintendo switch.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps saying not compatible with my playstation 4 that's why I bought it, but the Bluetooth won't work

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Garbage, Very sorry to hear about the problems you're having connecting your G435 to your PlayStation 4. The G435 doesn't connect via Bluetooth to your PS4. You'll need to plug the LIGHTSPEED receiver into one of the USB ports of your PS4 and press the Power button on the headset for a minimum of 1.5 seconds to facilitate pairing. The LED turns cyan once connected. For more help with set up, here's a link to the Quick Start Guide PDF:  https://support.logi.com/hc/en-us/articles/4407898526871-Getting-Started-G435-Gaming-Headset. Hope that you found this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech

  • Rated 2 out of 5 stars

    Faulty model?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life isn’t as long as it says. Also the indicator stays at 100% which is false.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Ikaika! I'm sorry to hear about your experience with the G435 headset. It sounds like you may have received a faulty model. I would recommend either exchanging or reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The G435 has a 2-year limited hardware warranty. Thank you for the feedback! I will be passing this along. - Maggie from Logitech G

  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic picks up way too many background noise makes other people anoyyed

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones arereal flimsy low volume n for the price of them not worth it

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Edoub,
      I am sorry that the G435 is not meeting your expectations. I will record your product insight and pass it on for further investigation. Logitech appreciates your product review. - Leo from Logitech

  • Rated 1 out of 5 stars

    Shockingly disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Went to the store for headphones for a trip and out the box they wont connect to any devices. Tried 5 different. Ipad pro, Samsung, lg, tablet windows and even my pc. Just horrible. Never agaib will i buy so close to a important trip. Recipe for a letdown i guess.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so sorry to hear the headphones did not work for you out of the box. This headset does come with a 2 year warranty through Logitech, so we would love to make it right and replaced these for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/4407898531095-Warranty-G435-Gaming-Headset. I hope this helps!
      -Danielle from Logitech

  • Rated 1 out of 5 stars

    It was Used!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Drove 40 Miles for Curbside PickUp and the Item was Used which was not Mentioned Anywhere, and they did not have Replacements. HUGE Waste of Time and Gasoline! I would want Compensation, BEWARE!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality . Mic will go out in a month and it will make you’re mic sound like a actual singing mic, it is annoying and a waste of you’re money. “Just go ahead and give it a try”!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello PoorQuality,
      I am sorry that the G435 is not meeting your expectations. I recommend you update the device's firmware on the Logitech website. I will record your product insight and pass it along. Logitech appreciates your product review. - Leo from Logitech

  • Rated 1 out of 5 stars

    Horrible microphone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy these if you plan on using the microphone. Otherwise they are fine for the price, but the mic is garbage.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Chrono,
      I am sorry that the G435 gaming headset is not meeting your expectations. I will record your product insight and pass it on for further investigation. Logitech appreciates your product review. - Leo from Logitech

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid Wireless Performance and Sound Quality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless gaming headset features outstanding sound quality and rock-solid wireless performance. It is a great choice for anyone needing a wireless gaming headset, but who can’t spend more. At this price point, it would be very hard to find anything that sounds and performs better. I was very intrigued by the Lightspeed wireless connection, so that is the first thing I tried. Lightspeed uses a USB-A receiver to function and I was very impressed with how well it worked. I found it very stable and easy to use. I am looking forward to more products that offer it. The sound quality is excellent and they sound almost as good as other headphones that I own which are much more expensive. Logitech had to make some compromises with the construction materials to reach this price point, but thankfully they did not compromise on sound quality. This makes these headphones easy for me to recommend without reservation. The high quality drivers in this headset makes them sound really good. After using them for a few hours of playing PC and video games I found them to produce accurate, detailed, and full-range sound. The microphones pick up sound surprisingly well considering it doesn’t have a boom microphone. I never heard any complaints about sound not coming through. Logitech rates the battery life at 18 hours and that seems to be pretty spot on. I never game that long, but was able to use it for a few days without needing to recharge once. The construction materials are inexpensive, but is what one should expect at this price point for wireless headphones that perform this well. The headset is on the smaller side so it might not work well for those with larger heads or those who prefer a larger size.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, thank you so much for this fantastic, and very detailed, review of the G435 headset! Your feedback is greatly appreciated. If you ever have any issues with the device in the future, please feel free to visit our support site for troubleshooting tips and tricks as well as warranty information. Thank you for choosing Logitech!

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    lightweight, some interesting design/UX decisions

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the hardest review I have had to write in a long time. I normally love everything from Logitech whether it's for work or gaming use. The Logitech G435 has a lot of compromises and odd decisions that just leave me confused. TLDR: Audio quality is great. Microphone is over-sensitive. Comfort is excellent. Some weird design/UX decisions make it less than perfect (No boom mic, inbuilt only, and Lightspeed pairing a little complex). USB C charging is a nice plus. The Logitech G435 headset looks nice enough. I have the black version with the neon yellow cables and buttons. It's not a bad look and since there's no RGB lighting, it makes the G435 look like a gaming headset. Build quality, what you immediately notice is how lightweight the headset is - it's literally feather-light. This makes the G435 feel a little less premium, especially vs other Logitech G series products that tend to have some weight to them. Not that lightweight is a bad thing, after all, it's a headset, and being light can make it feel more comfortable during prolonged gameplay. Comfort-wise, the ear cups were good and the arm is covered with stretched fabric so it's super comfortable. Where it all counts though is audio quality. And this is where I am a little confused. The headset has good almost great audio, but Logitech went for a hidden inbuilt microphone for the G435. So there's no microphone arm or mouthpiece, it's in the headset itself. And in my tests gaming and Discord chat, the microphone was picking up a lot of ambient background noise including key presses - which is distracting for other players. If you're using a mechanical keyboard this headset may not be for you.. If you're casually playing by yourself and using the headset with your PS4/PS5 as an audio-only headset, it's not a problem but conversations during gaming are not great. One of the other weird quirks of the G435 is that pairing is a little more complex than I am used to for Logitech. Yes, it users Logitech Lightspeed technology but for some reason, the G435 needs to be switched to pair to the Lightspeed dongle using the mute button on the headset. Hopefully, they fix this in a firmware update. Bluetooth pairing though is easy. Paired with my PC and phone quickly over Bluetooth. I would note that I couldn't get it to pair with the Nintendo Switch firmware that supports Bluetooth. This is NOT a complaint given Logitech do not even suggest it's compatible. Just sharing FYI. I do like that the Logitech G435 charges via USB C (more USB C devices in my life - yay!). You do get the great support and backing of Logitech, including regular software updates, etc. My final score is somewhere between a 3.5 and a 4. I've gone for 4 since Best Buy doesn't let you do half stars. As a lower-end Logitech headset, it's a good entry-level unit, but I'd recommend saving up to buy the Logitech 733 if you want something that will make you really happy.

    I would recommend this to a friend