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Customer Ratings & Reviews

Your price for this item is $54.99
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 7409 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 7,409 reviews
  • Rated 5 out of 5 stars

    My first fancy mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 4.5 in total. This is the first quality mouse I've ever used, and I love it. I got a bit bogged down in the features initially, but that is mostly due to the Logitech driver program for the mouse, which spends too much time looking good and not enough energy being useful. But the mouse itself is fantastic. -5 different profiles, that you can set for different programs. -The dpi adjustment very cool, although if anyone can actually use 16k that is beyond me. -The adjustable weights are key to a smooth feel. It really boils down to the little things, like the weighted mouse wheel. Its a great mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logitec

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I ever brought great software definitely recommended.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! I'm glad you're enjoying the Logitech G502 HERO! Thanks for taking the time to share your positive feedback with us. We really appreciate you being a Logitech customer!

  • Rated 5 out of 5 stars

    Nice for gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Software easy to use. Smooth movement and built well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech is the go to for gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech is the go to for gaming equipment if you're looking for quality and price to match. The mouse is solid and responsive for gaming. No Complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To infinity and beyond

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great. The infinity scroll is why you buy this so don’t kid yourself you don’t care about anything else. If the switches die i will update this post.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Never dissapoints

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a Really good option for a resilient but also precise mouse, good for gaming and overall use. It was a really good choice, I would say.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - G502 HERO! We're glad you're finding it to be a reliable and precise mouse for both gaming and everyday use. We appreciate you sharing your experience. Logitech

  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a G403 gaming mouse and an M705 Marathon Mouse already, but this is far better than either. I find the extra buttons very useful. Haven't experimented with different profiles on the mouse yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse after getting used to it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if I liked it at first since it felt a little weighty compared to my last mouse. After use it felt great and the weight was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable mouse, easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is comfortable to use and has a logical layout. I don't have any issue using any of the keys on the mouse. Each button has a high-quality click. Logitech G software makes it pretty easy to set your button assignments and adjust other settings with the mouse. I did have a slight issue where the auto profile switching stopped but reinstalling the G software fixed it. Just make sure you back up your custom profiles before you reinstall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple options

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard finding a mouse that was cheap and still had multiple movement speeds, but this did the trick. 1 year later and still works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice design, function, durable and easy to use.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used daily for work & play. Very versatile with quick dpi & scroll buttons. Lights can be adjusted thru device or software. One of the better mouse from Logitech I’ve purchased.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you're loving your G502 HERO! It's fantastic to hear it's serving you well for both work and play, and that you appreciate its versatility and customization options. We're glad it's one of the best Logitech mice you've purchased. Thanks for sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Love this mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd always thought a budget mouse would be enough for gaming and general tasks.. I was wrong. My last one broke so I spent a little more this time to get something name brand. It's a night a day difference going from cheap to this. The build quality is sturdy so it feels solid in the hand, I'd imagine even more so if you used the included weights. The "stock" weight of the mouse was enough for me. The buttons feel really nice and not mushy, but clicky and tactile. Tracking on this mouse is phenomenal with an adjustable DPI table to set custom increments. I'd recommend this to anyone looking for a new mouse and won't mind paying for quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and smooth. Good for large hands. Would recommend this to anyone with large hands who wants a comfortable and smooth gaming mouse.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Logitech quality lottery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace my old one. The cable is not braided anymore. And I’ve had issues with the scroll wheel going the wrong direction after a few weeks of use. The last one I had lasted a few years The software is awesome when it works. Love the scripting capabilities, but like I said. WHEN it works

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO. We're sorry to hear about the scroll wheel and software issues, and we appreciate you taking the time to share your experience. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 5 out of 5 stars

    There's a reason this is the goto mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall if you use a smaller mouse, this may be a bit heavier so it'll take a day or so to get used to. But with a Logitech program it's offers high quality customization as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All you'll ever need

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Served me well for 6 years, when it started to wear out I bought this one, same level of quality and I couldn't be happier.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the G502 HERO continues to impress! It's fantastic to know that you've enjoyed its performance and reliability for so long. We strive to create gaming mice that offer both exceptional performance and long-lasting durability. Logitech

  • Rated 5 out of 5 stars

    Best mouse by far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing compares to this mouse had it for years with no hiccups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is one of my favorites in the G series. It’s light but with the weights it can also be kinda heavy if you like that. buttons haven’t worn out since i bought it and i use it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a friend recommended this gaming mouse to me and it doesn't disappoint it's a really good mouse for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lil gaming mouse. Would def recommend this to any and all gamers.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the awesome feedback! We're thrilled to hear you find the G502 HERO an amazing little gaming mouse and would definitely recommend it to other gamers. We appreciate your high praise! Logitech