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Your price for this item is $54.99
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 7377 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 7,377 reviews
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Game on!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mice are kind of like fancy gloves, you really need to try them on to see if they fit you right. The Logitech G502 Hero is one of those that you really need to put your hands on and give it a bit of your play style. I really like the space age look of this mouse and love the grip as the thumb rests on the mouse instead of the mousepad. But, I found myself bumping buttons when I didn’t intend to and it might just be because of my lanky fingers. There are 11 programmable buttons, but with the click of one of the buttons you can change between profiles allowing you to program each of those buttons with other functions, or use g-shift to only change when that combo is pushed. However, keep in mind the left and right mouse click and the scroll wheel clicks count in that. The highly adjustable DPI and the ability to shift that on the fly really gives a nice edge in gaming and image editing. I also enjoy the ability to add weights to help give you exactly the feel that you are looking for. Maybe you like it light, maybe heavy, but you can adjust it 3.6g at a time to find that balance. Another feature I never realized I wanted is the ability to unlock the scroll wheel for smooth spin. Like spinning the wheel on Wheel of Fortune at your fingertips, giving yourself an infinite scroll. The cord is also extra long and threaded giving a sturdy no kink feel to it. The Logitech Gaming Software, once downloaded from their site, allows you to program each of the buttons, adjust the DPI, change the lighting and other options. However, the software is part of the reason why I’m dropping one star (which I wish could be half). It’s overly complicated when you just need it for a simple settings. The software is meant for pretty much all Logitech gaming hardware, which is good if you have other devices. It even links you to other gaming apps for specific games. Then when you click on the help link, it takes you to a 130 page document that puts a lot of that hardware in the same place if that is any indication of too much in one place. It’s not that I hate the software, just that I felt like I spent way too long trying to get what I wanted and all this other stuff was just in the way. If you are looking for a highly programmable, comfortable, and customizable mouse, the Logitech G502 Hero is certainly worth giving it a go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional user with some casual gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, great value for the price. Useful for gaming and productivity.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Accurate, comfortable and great mouse!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good mouse. I like the tons of customization, macros, rgb it offers with its companion Logitech software. The sensor is precise and one of the highest rated ones, 16000 Dpi!! I like that it comes with weights so you could adjust the mouse weight to your liking. You can create macros and customize each of the 11 programmable buttons! One thing though, I think because of the shape it would be more suited for right handed users, however it could still be used by leftys. Remember to disable windows mouse acceleration in windows mouse settings for the most accurate tracking!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid. Wired and Wireless Options.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse. I own both this wired one and the wireless one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you're a gamer you're using this mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every gamer uses this mouse lol. For good reason. They have a wired and wireless version. This mouse is really great and really responsive. I prefer wired to not worry about it suddenly running out of battery. This really is the best if you enjoy gaming. It's great for everyday use too. I tried out my husband's G502 Hero and I couldn't go back. My own mouse felt awful after using this. It's so comfortable and designed really nicey to fit and grip in your hand. The most important thing is that the bottom can be removed to put in weights!!! You can put in as many or as little as you want to weigh this mouse down for better control. Weight it down to your personal specification! It's incredible. I never knew I wanted a heavier weighted mouse but apparently I do. I can never go back to the light weight ones. This can also be controlled through the official Logitech GHub software but you can totally change it so it saves your personal customization to the mouse's ONBOARD chip. There's memory in the mouse itself if you choose to do that over saving it in the Ghub software. It's really great. The scroll is very nice and notchy. You can also click the center button to unlock and it'll be a smooth super fast scroll if you need. You get 2 extra side buttons that are very easy to access by your thumb and programmable. Through Ghub you can also control how you want the RGB. Just note everything does wear out with time and this mouse is no exception. I've been using mine for over 5 years and recently the rubber grips where I touch it the most is smoothing out and rubbing off/falling apart. I did have to separately get grip tape to fix those trouble areas. 5 years of daily use before it got to that point is pretty good though. Mouse still works perfectly. I have a dog who's fur gets stuck inside all the time and I can easily tweezer it all out and it still works like the day I bought it. This is a great investment. Incredible bang for buck. I encourage everyone who games or needs a mouse to get this one. There's a reason why this is so popular.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's absolutely incredible feedback! We're thrilled that your Logitech G502 HERO Wired Optical Gaming Mouse has been such a standout, truly revolutionizing your gaming and everyday experience with its comfort, customizable weights, and versatile scroll wheel. It's fantastic to hear it's stood up so well to over 5 years of daily use, even with a furry friend around! Logitech

  • Rated 4 out of 5 stars

    woo!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this mouse, it's been holding up very well over the past year. Good buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best. Mouse. Get it. When it’s on sale is when you should really purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: *Nice RGB for the logo and DPI meter. *Never had any trouble with the sensor *Very adjustable weights with nice location and are hidden well *Nice look and design still comfortable although not the most comfortable mouse I have used. *Very high dpi and can also be very low *scroll wheel has 2 modes which is helpful *Inexpensive for the features and brand Cons: *Mouse is a little bulky for my liking but not much of a problem. *A lot of buttons but I have trouble with pressing some of them *Mouse is a heavier than average *Software pretty user friendly but takes some time to figure out *Not all buttons work with all games Final Thoughts: This is a excellent gaming mouse which I would strongly consider you to buy. With the large amount of features, nice design, and inexpensive price I would say you can’t go wrong when purchasing this!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great gaming mouse with customized weight

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse This mouse takes personal taste to a new level in it’s design. The mouse has a good ergonomic feel like you would want in a gaming mouse, and the buttons are well placed. Each button can have its own macro or action assigned to it - while keeping each button distinct enough that you won’t find yourself accidentally hitting the wrong button.To often gaming mice have a steep curve of getting used to due to button placement, but logitech nailed it here. The profiles and button actions are saved right to the mouse, and are easy to program and swap between It is very comfortable in your hand, and incredibly responsive. The 16k DPI is noticeable in the accuracy of the mouse, and I found myself having no issue with any sort of delay. What really makes this mouse unique is the customized weight - the mouse comes with a small case that contains several weights inside of it. The bottom of the mouse detaches , and you can place each weight in the bottom of the mouse. If you have not before experienced being able to adjust the weight of the mouse to your personal play style, you are in for a treat. The difference between all, some, or no weights, completely changes the feel of the mouse. I have used this feature on other mice in the past, but found anything but all the weights to feel to light. The design by Logitech though is far better, and I felt good with several weight variations. If you are in the market for a new gaming mouse, you should really check this out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic competitive shooter mouse!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse! Worth every Penny! Wooooooo!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this mouse it has a nice fit and is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming mouse. It comes with weights, you can add or remove which was a game changer. I never realized having a heavy weight mouse could take my gaming to the next level. It gives you more control and feel sturdy and comfortable on my hand. You can program it and customize the settings.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re thrilled the Logitech G502 HERO Wired Gaming Mouse is working as intended. Your feedback helps us grow. Logitech

  • Rated 5 out of 5 stars

    Perfect mouse for anybody

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mouse for the price out right now. It includes metal weights to add to the mouse to increase drag when moving it. The spin wheel can be locked or unlocked to freely rotate. There are so many programmable buttons which are MACBOOK friendly. This mouse also feels extremely comfortable to use after hours of use. The DPI can be fine tuned to perfection and even has a button to lower it when playing precision shooter games. 10/10 mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have a lot of other gaming mice to compare this too, but I can say, this mouse is smooth, and comes with a lot of button options as well of of course RGB lighting. The two DPI buttons make it super easy to change you mouse DPI on the fly, or you can set preferences based on the software in use. This mouse feels nice to handle, and glides across the pad. The optional weight bars give it a nice solid feel, so you'll probably want to insert those. So far everything about this mouse has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Hero

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ladies and gentlemen, geeks and gamers, gather round as we dive into the mystical world of the G502 Hero gaming mouse, a device so legendary that even the mice in your attic are considering a career in gaming. This isn't just a mouse; it's the Excalibur of the digital realm, the lightsaber of the PC master race, and the only companion you'll need in your quest to conquer the virtual universe. First off, let's talk about the design. This mouse has more curves than a racetrack and enough buttons to make a spaceship console jealous. With 11 programmable buttons, it's like having a Swiss Army Knife at your fingertips, if the Swiss Army was composed of hardcore gamers and the knife was used to annihilate virtual foes instead of opening cans. Now, onto the Hero sensor – a piece of tech so advanced, it could probably guide a spacecraft to Mars. With up to 16,000 DPI, it's more sensitive than a teenager's ego, ensuring that every move you make is as precise as a surgeon's scalpel during a heart transplant. Whether you're sniping enemies from a mile away or painting a masterpiece in MS Paint, this mouse has got you covered. But wait, there's more! The G502 Hero comes with customizable weights, because apparently, gamers now need to lift, bro. Whether you prefer your mouse light as a feather or heavy as your post-Thanksgiving dinner guilt, you can adjust it to your heart's content. And let's not forget the RGB lighting. Because why settle for a regular mouse when you can have a mini disco on your desk? Whether you're a fan of cool blues, raging reds, or a psychedelic mix, your mouse can now match your mood, your outfit, or even your cat's eyes. In conclusion, if you're looking for a mouse that's more extra than a triple shot venti latte with whipped cream, the G502 Hero is your weapon of choice. It's not just a gaming mouse; it's a statement. A statement that says, "I'm here to kick butt, take names, and maybe do a little bit of spreadsheet work on the side." So, what are you waiting for? Grab your G502 Hero, and let's turn this virtual battle into a victory dance. Game on, warriors!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Wow, that's an epic review! We love the way you described the G502 HERO. It's definitely a feature-packed mouse designed to give gamers the ultimate edge. Thanks for sharing your enthusiasm!

  • Rated 2 out of 5 stars

    Great mouse until it stopped working properly.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse was great when it worked. Then, about 5 months after I purchased it, I started having problems with double clicking and the left and right mouse buttons wouldn't work at all some times. It happened after the return period so I'm not even going to bother trying to return it. It is a shame because when it works it is a great mouse and has all the features I want.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi David, Very sorry to hear about the issues you're having with the G502 HERO SE Wired Gaming Mouse. Fortunately, the G502 does have a 2-year limited hardware manufacturer's warranty. You can file a warranty claim here https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. In the interim, you may need a firmware update which you can find out by downloading Logitech's G Hub software (https://support.logi.com/hc/en-us/articles/360025298133). G Hub not only will allow you to update the firmware for your G502, but it will also let you customize your mouse's settings---RGB, mapping, DPI. Hope that you found this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech

  • Rated 5 out of 5 stars

    Fascinating mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 HERO Wired Gaming Mouse is a fan favorite for its precision and customization. With a 25,600 DPI HERO sensor, it provides top-notch accuracy and responsiveness. The mouse features 11 programmable buttons, adjustable weights, and RGB lighting, making it perfect for gamers seeking control and comfort. Its ergonomic design and durability make it a fantastic long-term choice.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed review of the Logitech G502 HERO Wired Gaming Mouse! We're thrilled to hear that you appreciate its performance, customization options, and durability. We appreciate you taking the time to share your enthusiasm.

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Game changing mouse technology

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 Hero is a great gaming mouse. I upgraded from a mmo mouse that had trouble tracking across my mouse pad and with the G502 Hero I no longer have that issue. The setup was very easy and the Logitech software is very intuitive. Most of the buttons are easy to reach and I really like the ability to change the way the scroll wheel works in that if you set it to the freewheel mode you have much less strain on your fingers. The sensor is very accurate and was silky smooth in the first and third person shooters that I played.The mouse also includes weights so you can set the mouse to your preferred weight. If you have any questions feel free to ask.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lights not working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with only 2 lights working, I demand a replacement for a fixed one!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's truly unfortunate and sorry about the negative experience. Please try plugging the device into a different USB port on your computer or try updating the device's firmware through the Logitech G Hub software. If the issue persists, please reach out to the Logitech support team for further assistance.

  • Rated 5 out of 5 stars

    Great for more than gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a PC gamer but I love a good mouse. I tried this mouse because it’s ergonomic and it has adjustable features: the weight, buttons, scroll wheel, and lights. I live on my computer for work and this mouse offers all day comfort. I wanted a wired mouse because for whatever reason, my wireless mouse starts glitching when I have a lot of windows and apps open. This mouse hits on all the features I need. BTW, the wire is incredibly long so it tucks away easily and I don’t even notice it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear that you're enjoying the Logitech G502 HERO Wired Mouse, even if you're not a PC gamer. It's fantastic to know that you appreciate its ergonomic design, customizable features, and comfortable use for extended periods.

      We understand that for those who rely heavily on their computers for work, a reliable and comfortable mouse is essential. It's great that the G502 is meeting your needs in that regard. The long wire is a convenient feature that allows for flexibility in your setup.

      Thank you for choosing Logitech and for sharing your positive feedback. We appreciate your support.