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Customer reviews

Rating 4.7 out of 5 stars with 7541 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 7,540 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Sleek mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s great. I’m not a gamer, I just like things that light up. I use it for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great response

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a good response and accurate tracking. Could have more lighting but overall a nice mouse.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Very disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I bought this mouse, I had been using a $10-15 GE mouse I got 10 years ago. It started to stop working randomly lately, so I figured I would upgrade. I am not pleased with this mouse at all. Problem number 1, the physical mouse. It has a lot of buttons that are unnecessary in the wrong places that are easy to hit by mistake when you are playing a game. I've accidentally changed the DPI many times just even doing a single click. The other part of the problem with the mouse is the scroll wheel/middle button. I often accidentally scroll when trying to push down the wheel, which means I change weapons when I am trying to ping or do something else. The back/forward buttons are a bit annoying to use as well for regular browsing. Now besides these, the physical mouse is comfortable to use and responsive, but I don't know why they thought this mouse is good for gaming. On to the software. So you might ask if I have trouble accidentally hitting a DPI change key, why not just disable the button on the mouse? Well I tried that, by using the Logitech software. Unfortunately, it seems to go back on constantly. Then there is the annoying lighting, which even if you turn it off in the software, still goes on when you turn on and off your computer. The only reason I am not giving it a 1 is because it works fine for very basic stuff, but why would you get a gaming mouse then? No clue how the rating got so high.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi we're sorry to see you're unsatisfied with the G502 HERO Wired Gaming Mouse. The nice thing about Logitech G, is they have a huge selection of gaming mice to suit every need. since you didn't like all the buttons on the G502, check out the G703 Wireless Gaming mouse! It has the same HERO 25K sensor, light weight, and has about 5 buttons on it. Through G Hub, you can also disable any buttons you're not using, so you don't accidentally push something in game. Hope that helps!

  • Rated 5 out of 5 stars

    Killer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech game mouse to replace a different brand one. Comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse was to replace a older gaming mouse I had. Glad to find such a good mouse for a decent price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great mouse, for both gaming and technical/design work. I've been using the G502 for years, and would highly recommend them (both the Hero and Lightspeed versions). My only complaint is that they exchanged the old braided cord to a cheaper-looking plastic one. Minor, but a little disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller for the price. My son loves it. He actually has 2 of them. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good so far. I've used one of these for years with little issues, only that I rest my hand weirdly and can change the dpi accidentally. My girlfriend really likes it for the games she uses it for

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO Wired Optical Gaming Mouse. We're glad to hear that you've had a positive experience with it over the years. We apologize for the inconvenience caused by the accidental DPI changes. We'll investigate ways to prevent this issue in future models. It's great to hear that your girlfriend is also enjoying the mouse for her gaming needs.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. The rgb colors are obviously fun and "essential"... Great product all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optical Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, easy to use, good value for buck

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the quality and feel of the gaming mouse. Happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loved this gear. Its made well and can stand up to a teenager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an amazing mouse for gaming!!! There is DPI options so you can adjust the dpi while playing

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse for such a good price, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse I have ever owned or used. It lasts me 3 years and I always go back for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves this mouse and uses it daily!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive, easy to use. Looks sharp and has multiple programmable buttons to customize your functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this gamer mouse. Its very easy to use. Its very comfortable and nice to look at. Its very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC Gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is perfect for people who play APEX, Overwatch, Battlefield 5 and Division 2. Having the additional two buttons on top has me only using movement keys (aswd) and jump key (space bar) on the keyboard while I use my mouse for reload, interact, ability 1 and ability 2. Only downside, the 5th button (aim button) is a little too far forward for my hand size and i wish the body was slight taller for ergonomic purposes. Again, that is my experience for my hand size.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 … love this mouse.. wouldn’t choose any other

    I would recommend this to a friend