Customer Ratings & Reviews
- Model:
- 910-005728
- |
- SKU:
- 11391138
Customer reviews
Rating 4.7 out of 5 stars with 7609 reviews
(7,609 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Rgb lighting
Rated 5 out of 5 stars
Perfect all round
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing mouse. It is quite large and perfect for my right hand. Absolutely love the 11 customizable buttons and use almost all of them in Call of Duty. The hyperscroll wheel is a wonderful addition and I use it all the time while browsing the web. You're able to lock it so you can use it as a traditional scroll wheel when playing games. I cannot stress enough the value of this mouse for the price. I got it on a Black Friday deal and I couldn't be happier. One more thing, I love the RGB lights on this mouse. There's only a few so it's nice and subtle just how I like it.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Great mouse for every day use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse with multiple functions has a soft wheel and also like the individual weights that can be added or removed into a nice case with easy access to them.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech!
- Pros mentioned:Weight
Rated 5 out of 5 stars
logitech g502
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.extremely good price for a really good mouse all tho the software sometimes is a little but buggy when using the softwares macro but none the less its really good price. really responsive, and the software also has a setting for your dpi, it also comes with weights for the mouse just in case you like a heavier weighted mouse.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .We’re so pleased to hear that you’re enjoying your Logitech device. Your feedback is a big part of what helps us grow and continue to serve our users better. Thank you for choosing Logitech and for being part of our journey.
- Pros mentioned:ComfortCons mentioned:Software
Rated 5 out of 5 stars
Very comfortable high performance mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mouse, it is so comfortable to use and I've found myself using the buttons a lot more than I thought I would. Only Complaint is the logitech software isn't very good.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .We appreciate you sharing your thoughts on the G502 HERO. We're glad you're enjoying the comfort and the versatility of its buttons. Your feedback regarding the Logitech G HUB software is valuable to us. We're constantly working on optimizing the software's performance and user experience.
- Pros mentioned:Rgb lighting, Weight
Rated 5 out of 5 stars
10/10 Would Highly recommend.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a part of my husband's anniversary present and he has loved it! He was thrilled to find out not only is it weighted, he can adjust how much weight he wants in it and can adjust it. He also loves that the scroll wheel has a button that adjusts how quickly it spins. It also syncs up with his other RBG items in the set-up so dubs for all.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 5 out of 5 stars
Best mouse for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After putting around 50 hours into using this, I can say this easily beats its more expensive comptetition. The fact that its wired means less latency, plus you wont have to worry about a dead battery in a crucial moment. The DPI adjustments are fantastic, allowing you to switch between 5 different speeds that can be adjusted at any time. Lastly, and my personal favorite, the scroll wheel. Being able to unlock it and just let it rip has made web browsing FANTASTIC.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .We truly appreciate your detailed feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! It's fantastic to hear that after 50 hours of use, you find it outperforms more expensive alternatives, highlighting its low latency, reliable wired connection, and impressive DPI adjustments. We're especially glad the unlockable scroll wheel has enhanced your web Browse experience. Your insights are incredibly valuable!
Rated 5 out of 5 stars
Good price and software works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse isn't my favorite mouse. Just not my preference as this mouse was for the wife I prefer the g303 shroud but that isn't saying either one is better just what style you prefer. Seems like you can't go wrong with a logitech mouse as I never have issues with Logitech mice. They have great software unlike many other brands and I don't seem to experience much issues with Logitech products ever. Razer on the other hand has giving me issues after issues with multiple different products and I have just given up on them at this point cause I don't think they will ever sort the software issues out as it has been years now.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward.
- Pros mentioned:Price, Rgb lighting, Weight
Rated 5 out of 5 stars
Lots of customization
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You're able to program the buttons, scroll speed, physical weight, RGB lighting, and DPI profiles with ease. Very hard to beat for the money
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend - Pros mentioned:Rgb lighting, Weight
Rated 5 out of 5 stars
Amazing budget gaming mouse.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot say enough positive things about this mouse. Using the Logitech G Hub software, you're able to customize everything from the DPI to RGB light sync to button mapping. This mouse even comes with weights you can add to make it heavier, which is a nice touch for those who prefer a heavier mouse. I definitely recommend this mouse for gaming as well as everyday use.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Good Mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a long, long time since I had a wired mouse. It is very responsive and very easy to customize to buttons. I'm a Linux user and the Hero is fully compatible. Most mice always felt too light so I especially liked the option to add addition weights for a more custom feel. I could do without the RGB lighting but as this was on sale it was hard to pass up. I think that the same rubber grippy stuff that is on the "thumb hold" and along the right side should also be on the left/right buttons.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Absolutely Phenomenal Gaming Mouse
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Have used for a while and this has to be, hands down the BEST Gaming Mouse I have ever used. The fetures you get for the price you pay is amazing. Mapable buttons, several DPI agustment options, a Lock/Unlock button for the scroll wheel, customizable weight, ADS button, this mouse has ot all. HIGHLY RECOMMENDED.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend - Pros mentioned:Comfort, Rgb lighting
Rated 5 out of 5 stars
Excellent Mouse Option
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this exact mouse for 3 years. It is comfortable in the hand for prolonged gaming sessions. The Logitech software allows me to edit the RGB along with the DPI settings to fine tune the sensitivity of the mouse. I've used the mouse extensively & it functions flawlessly even 3 years later.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend - Pros mentioned:Overall performance, Rgb lighting
Rated 5 out of 5 stars
Awesome mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this is better than the Razer viper 8k hard recommend (and yes you can turn off the RGB)
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .We’re grateful for your kind words. It’s wonderful to know our product is helping you out. Thanks for choosing Logitech!
Rated 5 out of 5 stars
Great Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful mouse. It's very ergonomic, fitting comfortably and naturally into my hand. The adjustable macro buttons make it great for gaming. Easy sensitivity adjustment on the mouse, when combined when in game sensitivity, allow for precise movement in whatever you're playing. Hard to beat quality to price ratio.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Hey! Well said! The G502 HERO is a beast ergonomic design, 11 programmable buttons, and HERO 25K sensor with up to 25,600 DPI for pinpoint accuracy. Add in customizable weights and RGB lighting, and it’s a top-tier gaming mouse that delivers serious value.
- Pros mentioned:Rgb lighting, Weight
Rated 5 out of 5 stars
Perfect for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have a lot of other gaming mice to compare this too, but I can say, this mouse is smooth, and comes with a lot of button options as well of of course RGB lighting. The two DPI buttons make it super easy to change you mouse DPI on the fly, or you can set preferences based on the software in use. This mouse feels nice to handle, and glides across the pad. The optional weight bars give it a nice solid feel, so you'll probably want to insert those. So far everything about this mouse has been great.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend - Pros mentioned:Rgb lightingCons mentioned:Size, Software
Rated 4 out of 5 stars
Love-hate relationship
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no doubt that Logitech knows how to make a good mouse - the hardware and build quality are great, and the design is aesthetically pleasing. The finely textured surface on the right side and thumb rest are a nice feature and help maintain purchase on an otherwise slick surface. The RGB lighting is sparse, but differentiates this model as something more than your standard mouse. But what really sets this mouse apart from others is the scroll wheel, and that's what drives my love-hate relationship. I love the fact that the wheel can be "unlocked" with a click of a button, and turn into a free-spinning scroll that really enhances zooming in or out in games, or moving up and down web pages or spreadsheets quickly. But this same feature also renders the middle click function nearly useless, as you are more apt to trigger the left click sensor of the wheel. Finer control of the middle click can be restored by enabling the tension button, but for some reason Logitech choose to go without a rubber (friction) surface on the wheel, so more times than not your finger will slide over the surface without moving it. Pressing harder on the wheel to get some friction will cause a click of the middle button. I really want to love this mouse, but for that reason, I just can't. If you have large hands (as I do), a fingertip-grip is required. This took some getting used to, as I switched from a mouse that allowed a palm grip (my preference). Also, The programmable software (G Hub) is generic and counter-intuitive. I don't want to spend any time tweaking features because of the poor software design. TL;DR: Pros: Free spinning scroll wheel Hardware quality (tracking sensor, buttons) Aesthetically pleasing design Great pricing (around $40 on sale) Customizable (weights, programmable buttons, RGB) Cons: Friction-less wheel surface G Hub software May not work for large hands Right hander's only
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friend Rated 3 out of 5 stars
alright, but returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.idk if it's just me, but compared to my razer basilisk, this felt weird. the scroll wheel felt off, and the wire attached to it didn't make it feel very smooth when moving around. Try not to use it on a crowded desk where the wire will run into stuff.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .We’re sorry to hear that the Logitech - G502 HERO Wired Optical Gaming Mouse didn’t fully meet your expectations. This isn’t the experience we want for you. Please reach out to us at socialcare@logitech.com so we can help resolve the issue
- Pros mentioned:Weight
Rated 5 out of 5 stars
Best mouse for me
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried a few Razer mice and never really liked the fit to my hand. While this is extremely subjective, I found the Logitech Hero to fit my hand perfectly, and I like being able to control how heavy it is with the included weights. Being able to de-click the scroll wheel is also amazing when blasting through forums or lengthy menus. On the fly dpi adjustments are amazing when playing OW and swapping between different heroes with different tracking styles too!
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend - Pros mentioned:WeightCons mentioned:Size
Rated 4 out of 5 stars
Solid Mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse has a great feel to it. I wish the overall size was just slightly bigger, but that is the only downside I've found so far. As of this review, I've used it for about 15 hours in total and it's been great! The scroll wheel is fantastic in both scrolling options. The ability to add weights has been awesome as well. For the more casual, non-fps players, this mouse has been well worth the purchase so far.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love Logitech!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered for a Christmas gift for someone else seeing as I already have this mouse and love it! I love Logitech products and my brother-in-law wanted a corded computer mouse for the holidays because he's a PC gamer, so I knew this would be perfect. From my experience, this mouse is ideal for gaming (duh) or if you're a photo/video editor, cannot recommend a gaming mouse for editing enough! I've used this and other Logitech mice for editing and they work so well. Additionally, if you're a fan of RGB lights on your setup then perfect! This offers the perfect little burst of color without being obnoxious.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech.

