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Customer Ratings & Reviews

Your price for this item is $54.99
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 7378 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 7,378 reviews
  • Rated 5 out of 5 stars

    The Best Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming mouse i've ever owned. Everything really is good about it. It has good software, and good features. My personal favorite is how you can alternate from a 'clicky' scroll wheel to a free/smooth scroll. 10/10 love this mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're enjoying both the Combo Touch for your new iPad Pro and the G502 HERO! Logitech

  • Rated 5 out of 5 stars

    Really good mouse overall.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can adjust the weight. Different DPI speed. I still use it everyday.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear that you're still enjoying the mouse and find the adjustable weight and DPI settings useful for your daily use. Thanks for the positive feedback! Logitech

  • Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice mouse. Lots of buttons and very customizable.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your review. It’s always a pleasure to hear from happy users. Thanks for being a Logitech customer. Logitech

  • Rated 5 out of 5 stars

    Great Mouse, Reasonable Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in the hand and the buttons feel good and responsive. At least in windows 11 it is compatible through windows lighting control with ASUS Aura, although with limited controls

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech

  • Rated 5 out of 5 stars

    Perfect Mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! This is exactly the same mouse as the G502 Lightspeed, along with the added weights, endless scroll wheel and RGB lighting. This one is just wired. The price is on point, especially when you compare it to the wireless version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable, convenient and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as advertised - I plugged it in and it works just fine. It is easy to use and comfortable to handle. I have no complaints whatsoever. Also I would like to give a shout-out to the techies who work at Best Buy UES. They are highly knowledgeable, very friendly, and patient enough to work with an old guy like me, who grew up without computers.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the heartfelt and thoughtful review! We're so glad the G502 HERO delivered the comfort and reliability you were looking for, and we truly appreciate your shout-out to the Best Buy UES team—their dedication and kindness clearly made a lasting impression. Logitech

  • Rated 5 out of 5 stars

    G502

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got back into computer gaming. I was going back and forth between this mouse and the Razer Deathadder v2. This mouse was just more comfortable in my hand. I really like the customization of the weight as well. The G Hero software is easy to use and setup for DPI and keybinds. It's been a great mouse to use in FPS games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse for Big Hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a mouse which fits large hands. This fit the bill. The extra buttons turned out to be great. Well built, highly customizable settings, all around solid mouse. Would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear the G502 HERO has been such a great fit for you, both in terms of size and functionality! It's fantastic to know you're enjoying the extra buttons and the level of customization it offers. We appreciate you highlighting its solid build quality and your recommendation. Thanks for being a part of the Logitech G family! Logitech

  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse. It has a nice thumb rest so your thumb isn’t sliding on your pad. There’s a button near your thumb which activates sniper mode, which allows you to instantly decrease the DPI so that you can hit head shots way easier. The infinite scroll of the will is probably my favorite feature. There’s a button to allow you to make it scroll one line at a time or switch it back to infinite mode. The software allows you to store multiple game profiles so you can easily switch between them. It has a nice braided cord, and you can customize the weights that goes into the bottom of the mouse and put them where you like.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear the G502 HERO is your favorite mouse! We're thrilled you appreciate the comfortable thumb rest, the helpful sniper mode, and especially the infinite scroll wheel. It's great to know the software's game profiles and the customizable weights are also valuable features for you. Thanks so much for sharing such a detailed and enthusiastic review! Logitech

  • Rated 5 out of 5 stars

    Perfect wired mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great. It felt a little big in my hand at first but got used to it no problem. RGB is a nice accent. Plenty of buttons to program for different functions. Sharpshooter button doesn't add anything for me. I added all the additional weights to the mouse for a more solid feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Mouse for my son for Christmas and it is definitely his favorite mouse he has used for gaming. The software is easy to install and adjust compared to others. It also has a great comfort feel in the hand. This mouse also has multiple side and top buttons for convenience of web page browsing as well as more competitive edge in gaming with rapid fire buttons. The scroll wheel is very nice too and the mouse in general has a good feel of build quality. My son has been using this mouse pretty heavy with no issues. I would definitely recommend this mouse and finding it on sale makes it even better of an overall value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Gaming Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 Hero is a loved gaming mouse. It's comfortable for most hand sizes and grips, and it has plenty of responsive buttons, an excellent build quality, RGB lights, and customizable weights. And it's reasonably priced. Logitech is the name we can trust when it comes to input devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A reallyi good mouse with many rich features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, very responsive. It takes some time to learn the buttons, and coordinate with the G HUB software. I have not explored the mouse too much, but I really like the ease with which you can change DPI sensitivity on the fly. There are lots of reviews on this mouse available on YouTube along with how-to videos. I still have lots to learn, but for me, the bottom line is that it is an extremely comfortable mouse to manipulate. It just fits my hand perfectly. This is a very well built mouse, quality all around.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We're glad you find the G502 HERO comfortable and responsive. The programmable buttons and G HUB software offer extensive customization, but there are also helpful resources online for those who want to explore further. We appreciate you choosing Logitech!

  • Rated 5 out of 5 stars

    Awesome but wish it was bigger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been amazing, I wish it was a little bigger so that it fit my hand better like the mx master but otherwise it has been great!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for taking the time to share your experience. We're thrilled to hear that the product is working well for you and meeting your expectations. Your feedback helps us continue to improve and innovate. We truly appreciate your support of Logitech. Logitech

  • Rated 5 out of 5 stars

    Best mouse you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have large hamhocks for hands. This mouse is the only one I found to be comfortable and fill my palm and not let fingers drag on my desk. It has adjustable weights which you can actually tell the difference, as well as 16000 DPI ability, 5 completely programmable profiles that are swappable via a single button click on the mouse, and addressable RGB. Best. Mouse. Ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gamer mause

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good gamer mause, cheap for its function, it fulfills quality price, if it weighs a little but you get used to it or you take away the weight it brings, it is personalized and in software too, you install its application on your pc, from there you will change color, dpi , Ymuch more and also assign macros,very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse I’ve owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Razer Orochi for a couple of years and yeah it worked well but it was a compact mouse. My buddy has one and I used his and I was immediately sold. Super comfy, lighting is colorful and well placed, I love the weight aspect as well, because I like different weighted mice for different things. Overall, well worth the money spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the logitech G5’s since 2006 and they still are one of the best gaming mice on the market. I have upgraded my main setup to a G series wireless, and am using this for my laptop and couldnt be happier with this for trips. Since being mobile can have varying surfaces for the mouse, its been very nice to have the 3 dpi quick switch. Its also great being able to change the weight as for when i have a full size mousepad, ill up the weight a bit for lower dpi full arm fps sessions. 10/10 mouse for price and quality.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Super responsive and comfortable gaming mouse.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary: A fantastic looking, customizable, ergonomic gaming mouse that means serious business. Pros: 11 buttons for use in macros, etc. I can't even think of ways to use them all, yet. Color LED logo with customizable behaviors and colors. Hyperfast scroll wheel mode allows switching from scroll-clicking to insane content or zoom scrolling! Easily adjust between three pre-set precision modes you define (each indicated by a LED on the mouse during switching). You can always refine settings using the apps. DPI mode ranges between 100 DPI and 16000 DPI. The grip and feel are prefect. My hand and palm rest perfectly on the unit and it is a pleasure to hold. Removable weights! You can customize the feel and drag of your mouse by inserting provided weights. Simply remove the bottom panel and add up to five weights distributed around the base. The mouse cord is long, protected by a braided fiber, and feels sturdy. Cons: Installing the software needed to configure/ manage the device is not "easy" by normal person standards. I really wish there was a better way for the software to be found and installed. Having said that, once you find the right download (they have quite a few mice!) it's not as much of an issue. Until you configure it. The software looks great, as you might expect for a gaming series mouse. I still feel like the interface is too slow to switch between devices. That may be intentional, or it may be all of the chrome slowing it down. I also wish that the software would only show you options/devices which are actually installed. By default, it showed me the keyboard options. I don't have a Logitech gaming series keyboard (yet). Configuring the buttons is a little wonky. At least for me, the interface seems to hide some of the buttons by obscuring them in their 3D presentation. It is still unclear to me what the arrows on the left/right mouse buttons straddling the wheel do or indicate. Use: Frankly, I love this mouse. I am still working on maximizing use since for so long I lived without such a device. Though it took some getting use to, the higher DPI really allows for some quick movement and I love it! I use this mouse on my primary rig which is also the machine I use for work. Given the price point, I think it is definitely worth the bump from any of the lower models. I might consider their wireless ones now that I know just how nice these devices feel and operate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and weight. Great responsiveness with very good software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic review! We're glad the G502 HERO is proving to be a well-balanced powerhouse—with its comfortable size, responsive performance, and solid software. Here’s to precision gaming and gear that truly delivers! Logitech