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Customer Ratings & Reviews

Your price for this item is $54.99
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 7381 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 7,381 reviews
  • Rated 5 out of 5 stars

    Good pick up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for almost a year, still works great and being able to change the weight and it having side buttons helps with key binds great

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your endorsement of the G502 HERO's durability and flexibility is valued. We are committed to providing peripherals that maintain performance over extended periods, and your observations validate this commitment. Logitech

  • Rated 5 out of 5 stars

    Great photo application mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect word mouse with all the buttons you need. Use buttons for photo app shortcuts making processing quicker.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the thoughtful review! We’re glad to hear our product is delivering the quality and convenience you were looking for. Your feedback helps us keep improving, and we’re grateful for your trust in Logitech. Logitech

  • Rated 5 out of 5 stars

    Fantastic mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. Multiple dpi settings and high button mapping customizations through the g-hub app. Effortless gliding on the mouse pad. Also comes with extra metal pieces for adjusting mouse weight. Would recommend for gamers and power users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for gaming and everyday use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. love the ergonomic shape and the multiple buttons for gaming. Even the scroll wheel can turn left and right and be binded to buttons on the keyboard! Love the customizable RGB lighting and the cord is really nice and never gets in the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staple Gaming Mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s not much else to be said about this mouse. Its reputation is warranted, not only is it extremely comfortable, but the software that controls the DPI is intuitive and easy to use. The DPI is noticeable for each setting, meaning whatever you’re comfortable with you'll be able to set it to and use without feeling like you aren’t really leveraging that DPI. Overall, there’s a reason this mouse is regarded so well universally. You won’t regret having it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quick, easy to use Mouse

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, the 502 wired is the best around. Quick change resolution, adjustable weight, programmable buttons and more! Fits your hand perfectly too.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear the G502 HERO is such a perfect fit for you. Feedback like this highlights the design elements that resonate with our users. Appreciate you sharing your positive experience. Logitech

  • Rated 5 out of 5 stars

    the best gaming mouse that doesnt cost a ton

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most fancy and super expensive mouses were all look. once u start to use them, all kind of flaws come up over time. i chose this mouse just for functionality. its very cheap for a gaming peripheral and easy to use. last G502 mouse lasted several years until it stopped working. i would not look over other brands.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the passionate review of the G 502! It’s clear that practicality and long-term reliability matter to you, and we're thrilled that this mouse has delivered on both fronts. No frills, just flawless functionality—that’s the kind of trust we love to earn. Here's to many more smooth years of gaming ahead! Logitech

  • Rated 5 out of 5 stars

    Great for its value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves this mouse, it is fast and has extra weight if you want to add to the premium feeling. Works perfect!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech product. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

  • Rated 4 out of 5 stars

    Great mouse for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design! The adjustable weight is a cool feature & the mouse is very comfortable in-hand. The braided cord seems durable & looks awesome. I like the solid metal-like feel to then scroll wheel but I would prefer it to feel a little more secure in place/less wobbly. Aside from that, I have no complaints. Very responsive & well made mouse. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Very Good Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. You can customize the weight, the light color, even the dpi scale if you have the software. It fits my hand very well and responds very well. If you don't want to download the software you don't need to, but you will miss out on customization options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse for the price. I needed a replacement immediately as the mouse I was using started phantom clicking every time I used it. My only complaint is it's a bit narrow for my hands, but I got it on a $40 sale, so I'll stick with it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We’re glad you like the Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting, and we appreciate your input to help us get even better. Logitech

  • Rated 5 out of 5 stars

    Feels good in the hand and is overall very neat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse. It comes with weights so you can change how you want it to feel in your hand and comes with toggle buttons on the side that make it faster to navigate the internet, making it feel justified even when I'm using it to work rather than to game.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing review of the Logitech G502 HERO mouse! We're thrilled to hear that you love the feel, customization options, and how it enhances your productivity and gaming experience. Your positive feedback means a lot to us as we continue to provide exceptional products that meet the needs of our customers.

  • Rated 5 out of 5 stars

    It points! It clicks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse. It's got more buttons than you could ever want. (I love the side wheel clicks) I have large hands and this mouse fits great. The scroll wheel is so good on this mouse, it makes it hard to use any other mouse. One critique though, they switched to a rubber cord instead of the old braided cable which is a huge downgrade. Oh, and the customization software (GHub) is GARBAGE, but you can save your preferences to the onboard memory and uninstall the software. If you can get it on sale for $30 it's a great value and holds up to some serious abuse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this mouse except for one flaw..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to replace the Corsair Harpoon RGB. I love the feel of the G502 Hero. Its sleek design just feels right! The adjustable weights are awesome too. One of my reasons for switching mice was because I wanted a heavier mouse because I’m a pretty strong guy with thick hands. I needed something with some weight to it. But one fatal flaw on the mouse is, occasionally I get double clicks. It’s not very often and when it does happen, it comes in spurts. After doing some research, I found that this is can be common in Logitech mice. So I definitely recommend getting the replacement plan if you purchase this mouse. Here’s some pros and cons Pros: Adjustable weight Thumb rest on side adds to extra comfort Beautiful design Mouse cable is light and nice quality Mouse shape fits hand well Sensor is super accurate Cons: Double clicks Logitech software is annoying DPI Switch is right beside LMB, so you’ll have to get used to not accidentally switching DPI Scroll wheel (although not bad) could be better quality Ultimately, I recommend this mouse with the protection plan. If not for the double clicks, I would’ve given the mouse 5 Stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customizable weights on this mouse set it apart form the competition. It is great to be able to determine how weighty the mouse is depending on the DPI profile you choose (or assign). I love all the buttons and the infinite scroll wheel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This mouse is one of the best I've ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a lot of mice in my time, but this is easily one of the best. Smooth movement, good weight feels nice in your hands, and plenty of buttons to assign macros, or game commands to. Good software that is easy to use, and doesn't take over your PC is a bonus. Fantastic mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My all-time favorite gaming mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is going to be on top of everyone's list for best mice. Maybe not everyone, everyone has preferences but for the right-handed masses of average size hands, this mouse is top notch and the price point makes it even better. It has just the right amount of customization without too much, its ergonomic, relatively durable and matches my G915 keyboards very well. Honestly I don't have anything bad to say about the mouse itself. Seriously, but, Logitech's G HUB software acts up on occasion but I won't knock it too much because it's certainly no more than other brands. Did I mention you can regularly get this thing for $40?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST MOUSE EVER!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer mouse ever!!!! Do not hestitate to buy this! Stop looking at that Razer garbage and pick this up. Ever heard of King Arthur and his magical sword Excalibur? This mouse is like that. Weild this much smaller Excalibur to decimate your online foes or do your taxes in such a heroic manner the IRS will know you mean business. Do it all in style with the beautifully minimal RGB effects right in the palm of your hand. Wanna scroll through a long paper? Release the scroll like the mighty kraken, flick the wheel with the might of zeus, and watch that page go by like a million monkeys writing "A Tale of Two Cities." Amazing mouse with amazing durability and features that would make your mother cry tears of absolute joy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable high performance mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse, it is so comfortable to use and I've found myself using the buttons a lot more than I thought I would. Only Complaint is the logitech software isn't very good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your thoughts on the G502 HERO. We're glad you're enjoying the comfort and the versatility of its buttons. Your feedback regarding the Logitech G HUB software is valuable to us. We're constantly working on optimizing the software's performance and user experience. Logitech

  • Rated 5 out of 5 stars

    Super comfy and not too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a little wrist strain using my Expert Mouse and wanted a big ergonomic mouse I didn't have to worry about -- the G502 is comfortable, the lights aren't super distracting, and it is always fully charged (meaning my OCD won't have me wasting time worrying about topping off a battery). An excellent value as a work mouse!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We truly appreciate you sharing your thoughts. It’s fantastic to hear the product is delivering as expected. Your feedback helps us grow and refine what we do. Thanks for choosing Logitech! Logitech