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Customer reviews

Rating 4.7 out of 5 stars with 7609 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 7,609 reviews
  • Rated 5 out of 5 stars

    Consistent performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this mouse for years, it’s not bulletproof, but it can take some abuse. Also a good feel with the weights added. My goto for every system I use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your thoughtful review. It’s great to know our product is meeting your needs. Thanks for being a valued customer. Logitech

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome but wish it was bigger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been amazing, I wish it was a little bigger so that it fit my hand better like the mx master but otherwise it has been great!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for taking the time to share your experience. We're thrilled to hear that the product is working well for you and meeting your expectations. Your feedback helps us continue to improve and innovate. We truly appreciate your support of Logitech. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love. Love. Love.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. It's very good quality and I love the feel of it when gaming. I just recommend getting the Logitech G Hub app on your PC to customize your dpi and rgb settings for the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phenomenal!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is wonderful! I've had no issues with it since I have gotten it. I recommend all of my friends to use this.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your phenomenal feedback on the Logitech G502 HERO! We’re so glad to hear it’s been a flawless experience for you and that you’re recommending it to friends — your support means the world to us. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first mouse n I fell in love. The buttons n placement are perfect. Adjustable weights n everything make it so easy to dial in.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality feel and easy to use. The adjustable weights are great and the reassignable buttons make it great for any game or application.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good, but he already have one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really popular mouse. I ordered for birthday’s gift, but the person already has one. He said this product is the best.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, especially if you like them a bit heavier. Even without any weights it's slightly heavier than a normal mouse, but not too heavy. It's very accurate, responsive, and fits comfortably in your hand. Can't beat it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the detailed feedback! The G502 Hero sounds like a perfect fit for those who prefer a bit more heft without sacrificing comfort or precision. Glad it’s delivering top-notch performance for you! Logitech

  • Cons mentioned:
    Size, Software

    Rated 4 out of 5 stars

    good mouse, just not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love logitech, and get why people love this mouse, but I actually returned it. It’s a lot more narrow than it appears in pictures; I really prefer a full palm grip, and on this mouse my ring finger and pinky were both far off the edge and I have very averaged size hands.... Than and the software isn’t without faults (game presets will just go back to default without warning). Otherwise it’s very well made, all the buttons are programmable and in suitable positions, just not for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    Perfect Mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! This is exactly the same mouse as the G502 Lightspeed, along with the added weights, endless scroll wheel and RGB lighting. This one is just wired. The price is on point, especially when you compare it to the wireless version.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best mouse you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have large hamhocks for hands. This mouse is the only one I found to be comfortable and fill my palm and not let fingers drag on my desk. It has adjustable weights which you can actually tell the difference, as well as 16000 DPI ability, 5 completely programmable profiles that are swappable via a single button click on the mouse, and addressable RGB. Best. Mouse. Ever.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance, Weight

    Rated 5 out of 5 stars

    Best mouse Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this mouse to play for many years, it has very good quality, it is very comfortable to use and the best thing we can add is the weight to our liking, in my opinion it is one of the best Logitech Mouse

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect wired mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great. It felt a little big in my hand at first but got used to it no problem. RGB is a nice accent. Plenty of buttons to program for different functions. Sharpshooter button doesn't add anything for me. I added all the additional weights to the mouse for a more solid feel

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    An Excellent Gaming Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 Hero is a loved gaming mouse. It's comfortable for most hand sizes and grips, and it has plenty of responsive buttons, an excellent build quality, RGB lights, and customizable weights. And it's reasonably priced. Logitech is the name we can trust when it comes to input devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great presentation and great mouse in general.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse ever I have an old version of this and I keep updating it every year due to how much I love the thing.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re thrilled the product is working as intended. Your feedback helps us grow. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Ill never change to a different mouse.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive kept the same mouse ever since i started gaming, the ability to change the weight and how it feels makes it a very versatile mouse for people with big, small, or average hands. Not only that but it is also ergonomic to all and all the extra inputs are very easy to reach. Over all if you're a gamer or just looking for a very well priced mouse for everyday use i highly recommend you try it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience. Knowing our product is working well for you makes all the difference. Thanks for being with Logitech. Logitech

  • Pros mentioned:
    Comfort, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Best mouse I’ve owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Razer Orochi for a couple of years and yeah it worked well but it was a compact mouse. My buddy has one and I used his and I was immediately sold. Super comfy, lighting is colorful and well placed, I love the weight aspect as well, because I like different weighted mice for different things. Overall, well worth the money spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, highly recommended. All the buttons work perfectly and the response is very fast.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s great to hear your experience has been positive. Your feedback helps us refine and improve our products. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    The best mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is amazing. It comes with weights that improve accuracy. Besides that, it has several buttons that allow you to configure macros, change colors, adjust the DPI, and even use the included software. I highly recommend this mouse. It also has a comfortable grip.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed feedback! We’re thrilled to hear the Logitech G502 HERO Gaming Mouse has impressed you with its customizable features, accuracy, and comfortable grip. Your recommendation means a lot to us. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the layout of this mouse and i have bought a few of them including a couple of the wireless ones and they last and work very well for me. I like being able to change the gpi instantly but just toiching a button and if you use the logitech app you can customize the dpi settings so it only changes by 50 or 1000 dpi

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your satisfaction is our top priority. Thanks for letting us know how we’re doing! Logitech