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Customer reviews

Rating 4.7 out of 5 stars with 7610 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 7,610 reviews
  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    great for big hands

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a few mice, but given my larger hands, none felt that great. This one, however, feels perfect! The adjustable weights are a neat feature, but don't really get in the way if you don't care, same with the lighting and DPI switches. overall, for the price, I don't think I could recommend a better wired mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient for competitive gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality design, very responsive, on the go adjustment, assembly does his job well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Your review is a valuable part of our development. We’re glad our product is working well for you. Thank you for your support. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Better than current Razer lineup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been devoted Razer customer, but after using this mouse for more than a month in Division 2 and other games, have to say that Logitech is winning me over. Scroll is fantastic. I adjusted the mouse weight so it feels good in my hand and am enjoying the multiple programmable buttons. Right click being longer makes more sense too.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    WorkIng with a Serious Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is smooth, silky and accurate. Clicking this mouse is effortless and doesn’t return any “plasticky” feel when your index finger proceeds downward. The outer shell case is covered in mostly matte finish rather than smooth plastic that provides a firmer gripping surface. Additional features are especially helpful, 1) the cool lights, 2) the shape in your hand, 3) the cloth covered USB connection cord, 4) the cool lights, 5) the 5 separate 3.6-gram weights for added stability, 6) all the programmable buttons, 7) the thumb rest, 8) and did I mention the cool lights? Although this is a gaming mouse, my purpose is work related. It is necessary for me to be working with five, six, or more applications at the same time, moving text and data back and forth quickly and without errors. I use a large 31” curved monitor and the response when traveling across the screen is instantaneous, seeming almost anticipatory for its next landing point. My shoulder and I really like this mouse a LOT!

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    I absolutely love this thing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse so so so much!! I probably have 5 of these laying around the house. Not one broke, but i just like having them around. The amount of weight you could put in the mouse is my favorite thing. Because every other mouse tries to be the lightest and smallest mouse ever. I hate that. I like the heavy, ergonomic feel of the mouse. Every other mouse cramps my hand except this one

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're a huge fan of the Logitech G502 HERO mouse! Its customizable weight, comfortable design, and reliable performance make it a top choice for gamers. Thank you for your continued loyalty.

  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Its G502 but looks better what more is there.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a logitech G502 at a way lower price because its white. Thats what I said when I found it on the Bestbuy app at $25 less than the normal black so I picked up 2. The Hero sensor is one of the best for an optical mouse period. Even if your not a gamer this mouse is just a great mouse period. Its not really great for people with small hands my daughter is not a fan of it she says it to large but in my adult male hands its great so maybe look at a logitech G502 on display first if your hands are on the small side. Great for gaming I use it for MMORPG play and its perfect. Has a weight pack so you can ajust the units physical weight. The cable is long and braided. Looks nicer than the plane old black one.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fantastic mouse for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this thing is an absolute beast. High customizable DPI, extra buttons are programmable, can change the weight, mouse wheel ticks between rigid and infinite scroll. You cannot do better in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Most Reliable High-Performance Mouse Around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have played several games in my life that wear on computer mice greatly. I have used over 10 different mice from brands like Razer, Corsair, Logitech, Steelseries, and Finalmouse. No other mouse I have used is as refined and durable as the G502. I have had a G502 Core (or the base model), the RGB Proteus Spectrum, and the most recent revision, the HERO. The build quality on these is great and they last forever. They take at least a year of intense use to start double clicking, but this is covered in their warranty. The RGB/Tuning software is comprehensive and easy to understand. I do not own other Logitech products so I can’t comment on their Keyboard software. The weights that come with the mouse are useful if you prefer a heavier mouse: the wired version of the mouse is incredibly light. I honestly wish I could use a Corsair mouse Because my build is entirely Corsair themed, but no other mouse holds the candle to the g502.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech - G502 Hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mice I have used. Mouse is light and responsive when playing games such as Dota 2, Grounded, Satisfactory. The DPI settings are a nice touch on this one alongside the weights you can add into the bottom.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Amazing to hear how much you're digging the Logitech G502 HERO! It's fantastic that its lightness and responsiveness are giving you that edge in games like Dota 2, Grounded, and Satisfactory. We're especially glad you're finding those DPI settings and customizable weights a perfect fit for your gameplay. Sounds like you've found your ultimate gaming companion! Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is actually great quality. Love the way it feels in your hand and has a good weight to it. Perfect for gaming because it has the buttons on the side.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse at a great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, easy to setup, and the extra buttons are a game changer whther you're playing MMORPG's or FPS games. Love the weights you can quickly add or remove for comfort. Multiple DPI settings that can quickly toggle through are great as well making for improved performance.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Still the best wired gaming mouse out there

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The Logitech G502 HERO is an absolute classic for a reason. The sensor is super precise, tracking is flawless, and the adjustable DPI makes it great for everything from FPS to casual use. I really like the customizable weights—it lets you fine-tune the feel exactly how you want. The buttons are responsive, well-placed, and the scroll wheel with free-spin mode is a game changer for productivity too. Comfortable for long sessions and built like a tank, this mouse easily outperforms others at the same price point.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing feedback! We’re thrilled to hear that the Logitech G502 HERO continues to deliver the precision, comfort, and performance you expect. Your detailed insight and enthusiasm mean a lot to us—we truly appreciate your trust and support for our products! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Classic mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the logitech G5’s since 2006 and they still are one of the best gaming mice on the market. I have upgraded my main setup to a G series wireless, and am using this for my laptop and couldnt be happier with this for trips. Since being mobile can have varying surfaces for the mouse, its been very nice to have the 3 dpi quick switch. Its also great being able to change the weight as for when i have a full size mousepad, ill up the weight a bit for lower dpi full arm fps sessions. 10/10 mouse for price and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, the G502 wired mouse is fantastic for any use, including gaming and office applications.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re thrilled to know the Logitech G502 HERO delivers a fantastic experience for both gaming and office use. Your appreciation means a lot to us. Logitech

  • Rated 5 out of 5 stars

    Feels good if you like a heavier mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like a heavier mouse, and this one feels solid. I have been using it for a year or so, no problem.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the money, especially on sale! Plenty of buttons, adjustable weight, and smooth. Logitech knows what they're doing.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO Wired Gaming Mouse. We are glad to hear that you find it to be an excellent value with plenty of features, adjustable weight, and smooth performance. Your support and confidence in Logitech are greatly appreciated. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great ergonomics and weight distribution

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for browsing and home office. Great weight distribution and button placement. Many customizing options if you're into that.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Fantastic mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. Multiple dpi settings and high button mapping customizations through the g-hub app. Effortless gliding on the mouse pad. Also comes with extra metal pieces for adjusting mouse weight. Would recommend for gamers and power users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, I like how it feels and responds. Very quick and simple to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear that you’re enjoying your Logitech device. Your feedback is a big part of what helps us grow and continue to serve our users better. Thank you for choosing Logitech and for being part of our journey. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal mouse. The weights that you can add to the mouse make it great for someone who wants to have a heavier hand or lighten it up for some more speed. Speak design, ergonomic, and very high quality.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's clear the Logitech G502 HERO has made a significant impression! Your praise for its phenomenal performance and the customizable weights for tailoring feel and speed highlights key design strengths. We're glad the sleek design, ergonomics, and high quality all contribute to such a positive experience. Logitech