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Customer Ratings & Reviews

Your price for this item is $54.99
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 7390 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 7,390 reviews
  • Rated 4 out of 5 stars

    Very good mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly comfortable and lots of flexible options depending on how heavy you want the mouse to be, or sensitive, or how smoothly the wheel scrolls! The only complaint I can think of is that a lot of the features do have a little bit of a learning curve, but for basic use, this mouse is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works great, dpi is good, would recommend and would buy as a gift.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the encouraging feedback! We’re glad the Logitech G502 HERO SE Wired Gaming Mouse is working well for you. Your support helps us keep innovating. Logitech

  • Rated 5 out of 5 stars

    Smooth as butter and built like a tank

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly use I for fps games, but I tend to do a lot of research for hobbies (photography, 3d printing), and the unlockable scroll wheel is amazing!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying the G502 HERO Wired Optical Gaming Mouse . We truly appreciate you taking the time to share your experience! Logitech

  • Rated 5 out of 5 stars

    G502 must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of this gaming mouse. Love that you can change the weight. Very well made. Love the fact i can change the dps on the mouse as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a good mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good mouse, although I dont really make use of the G shift key's, I have found that the mouse has some serious drawbacks when mapping a modifier key to any one of the physical sub shift keys. and by serious drawbacks, I recall a situation where it caused me to immediately begin locking a Concord battleship which was instantaneous, followed by firing off all my ships guns on the test server on EVE... needless to say my mouse lost just as fast as when it started that fight. modifier keys + key has a hit or miss by application/game in terms of working or doing something extra, but ctrl shift and alt mapped on their own will register in the game's keymapping menu. but outside of that, will not or it might be that its being ignored. the 5 custom OMM profiles are cool, and the last profile used will be the one that runs at next plug in, as well as allowing for key switching of profiles, and the 4 speed poll options have a minimal impact to the computer's resources, atleast I seems as if it uses part of its own onboard memory for smoothness and consistency as it transfers across the 3 meter long cord. its extremely durable and relatively rage proof so far as it continues to work just as good as it did brand new, although constantly in out plugging meant the velcro strap wore out quickly but getting a spare razer rubber strap over the connector without damage to either or was relatively easy and the original velcro strap can be used to suspend the wire. theres really only one defect and design flaw. the defect being the MMB has a tendency to trigger either when spinning, or even left in freespin, really really easily, just moving the mouse around will cause this, but spinlock when engaged remedies that. and the G9 button tucked away behind the spinlock button, as least for me in my experience is a very error prone button, either its pressed with or accidently inplace of the locker, or it is such a pain to press and avoid pressing which causes me plenty of trouble in and out of the action i just leave it unmapped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming mouse got updated, and it is even better now. So far this mouse adds in RGB lighting effects, and higher DPI, and keeps all the other great things like the adjustable weight system and spot on comfort! Great mouse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite wired mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these for my different systems. Accurate, able to adjust the resolution on the fly, the option to click or freewheel the wheel, and the ability to adjust the weight. Plus, it looks cool. I don't use it for gaming but will use it for Photoshop and video editing. I prefer the wired for 100% dependability--all my wireless have eventually turned jumpy, but not this. The cord is cloth and I can also attach it to my mechanical keyboard--I tape the cord under the keyboard and it only sticks out about 1 foot, so I don't have to fuss with multiple wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mice, Ran Into a Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of 10/27/2021 I'm using this mice with a Macbook Pro 2012, yes I know it's a bit unconventional. I was using a Razer Deathadder Essential before this, I love the two scroll wheel modes on this mice and it's adjustable DPI. Although I love this new mice I do have to admit I ran into a problem. When trying to use Logitech's G Hub interface my mice was stuck on "connecting" I tried several methods to try and fix the problem. I finally restarted my Mackbook Pro and my mice connected in less than a second. If you are running into issues with your mice I hope this helps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    G502 Proteus to HERO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for my old G502 Proteus Core after several years of consistent use. The G502 HERO was an obvious choice to pick up. My only concern about it is that the HERO has a regular plastic wire cord, unlike the Proteus Core's braided cloth cable. Still, that's just a minor thing and the G502 feels just as solid and responsive as ever.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sticking with the G502 series and sharing your thoughtful comparison! We're glad the HERO continues to deliver the solid performance you’ve come to rely on. Your note about the cable is appreciated and helps us refine future designs. Logitech

  • Rated 5 out of 5 stars

    Fire mouse for big hands.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this mouse. It fits my giant hands perfect and just enough buttons for me to program. Thanks.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sure, here's a shorter version: The Logitech G502 is a great choice for gamers with large hands, offering a comfortable grip, customizable weight, programmable buttons, and a precise sensor. Enjoy your G502!

  • Rated 5 out of 5 stars

    Scrolling has never been easier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this because my friend has it and I like the way it felt in my hand but having it and discovering the unlocking of the scroll wheel has made me love it 10x more.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your kind words mean a lot! We’re happy to know our product is meeting your expectations and making your day easier. Thanks for choosing Logitech and being part of our journey. Logitech

  • Rated 5 out of 5 stars

    Fantastic mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is an excellent and well-built mouse. The programmable buttons make everything so easy. I have a 60% keyboard so the media keys (volume up and down) and the delete key are done by using the FN key. With this mouse, I can program the volume keys and delete keys straight into the mouse. It's just incredibly convenient having all these programmable buttons at your fingertips. Gaming performance is great too. It is perfectly weighted out the box (for me) and comes with extra weights if you find it too light. The RGB lighting is also very pleasant. Nothing over the top but very subtle and sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse for anyone! I personally love the extra buttons that you can use to key bind and how comfortable it is holding the mouse which is very important. RGB is good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very high quality mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very high quality and has a nice feel to it. The RGB Lighting is very nice and the adjustable DPI is very useful while gaming. Scroll wheel is very easy to use. Very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used this for a few games, but for what I've played, this meets all my needs. The mouse is very comfortable in the hand, and has a ton of mappable buttons (using the mouse app). The braided cord is very long and rarely ever gets tangled. almost all the features you would want to have control over, like speed, tracking, etc., are all adjustable in the app. With a little bit of (very easy) programming/coding, you can set buttons to auto press, continue pressing or do specific keystrokes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero's mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now the third iteration of the Logitech G502 hero that I've purchased. I've been happy with every product I've purchased except for when I poured water all over it that forced me to get my third one. As all the buttons and controls I need for my gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We truly appreciate your loyal support and for choosing the Logitech G502 HERO for the third time. It's great to know it provides all the buttons and controls you need for your gaming. Logitech

  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 is a highly-rated and customizable gaming mouse with a sleek and ergonomic design, 11 programmable buttons, and a highly responsive and accurate sensor ranging from 200 to 12,000 DPI. The mouse also features a weight tuning system, allowing for customization of the weight to suit individual preferences, making it an excellent option for both serious gamers and everyday users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not get over the feel of this mouse. I can’t move on to any other mouse to game with. Custom weights to make your game play feel smooth. Extra buttons to have the quick reaction while gaming. Dpi levels set for when you change to other games. Long lasting. I can’t give this mouse up for another until they stop selling them and mine don’t work anymore. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's not my old mouse, but it's just about as good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to run a Steelseries Rival 500, and since it's been discontinued Ive been looking for a replacement. For the price, this cannot be beat, it's smooth, has a good amount of buttons without being cramped, and has decent software to go with it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad to hear it's been a strong contender as a replacement for your Rival 500. It’s great to know you’re enjoying the smooth performance, thoughtful button layout, and solid software support. Logitech

  • Rated 5 out of 5 stars

    10/10 did buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This it my go to mouse, i absolutely love this thing, its not for pro gaming, its for fun, comfortability, and i love the buttons, could have more usable ones for gaming but i love it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the awesome feedback! We’re glad we could deliver. Hope to see you again soon. Thanks for making Logitech your pick! Logitech